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Below is the HijackThis Log - Please help

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:18:53 PM, on 11/22/2010

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\AVG\AVG9\avgchsvx.exe

C:\Program Files\AVG\AVG9\avgrsx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\System32\wltrysvc.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\AVG\AVG9\avgwdsvc.exe

C:\WINDOWS\system32\basfipm.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\system32\PnkBstrB.exe

C:\Program Files\AVG\AVG9\avgnsx.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\AVG\AVG9\avgemc.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Dell\QuickSet\quickset.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Real\RealPlayer\RealPlay.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

C:\PROGRA~1\AVG\AVG9\avgtray.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Alwil Software\Avast5\avastUI.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\WINDOWS\system32\DrvMon.exe

C:\Documents and Settings\Michelle MacCormick\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

C:\Documents and Settings\Michelle MacCormick\Local Settings\Application Data\Google\Update\1.2.183.39\GoogleCrashHandler.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\AVG\AVG9\avgscanx.exe

C:\Program Files\AVG\AVG9\avgcsrvx.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaul...rch/search.html

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll

O2 - BHO: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll

O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar4.dll (file missing)

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll (file missing)

O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O3 - Toolbar: Search Toolbar - {9D425283-D487-4337-BAB6-AB8354A81457} - C:\Program Files\Search Toolbar\SearchToolbar.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe

O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [iDrive.exe] "C:\IDrive for IBackup\IDrive.exe" Min

O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [updateMgr] "C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe" AcRdB7_0_9 -reboot 1

O4 - HKCU\..\Run: [DrvMon.exe] C:\WINDOWS\system32\DrvMon.exe

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Michelle MacCormick\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: HP Photosmart Premier Fast Start.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: hp psc 1000 series.lnk = ?

O4 - Global Startup: hpoddt01.exe.lnk = ?

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O8 - Extra context menu item: &Search - ?s=100000336&p=ZRxdm429YYUS&si=&a=odGj9QhBrNHz83Sb8IBzWw&n=2010101219

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe

O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/...can8/oscan8.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O17 - HKLM\System\CCS\Services\Tcpip\..\{000BE4E4-98F3-48C9-A713-085DC33AB7EA}: NameServer = 93.188.164.125,93.188.160.205

O17 - HKLM\System\CCS\Services\Tcpip\..\{5DB6689E-C848-4107-8A11-18AC5C398D52}: NameServer = 93.188.164.125,93.188.160.205

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.164.125,93.188.160.205

O18 - Protocol: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - C:\Program Files\AVG\AVG9\Toolbar\IEToolbar.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe

O23 - Service: AVG Security Toolbar Service - Unknown owner - C:\Program Files\AVG\AVG9\Toolbar\ToolbarBroker.exe

O23 - Service: AVG Free E-mail Scanner (avg9emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgemc.exe

O23 - Service: AVG Free WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe

O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

O24 - Desktop Component 0: (no name) - http://www.venusmodelsearch.com/winners/im...MACCORMICK1.JPG

--

End of file - 12588 bytes

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Hello Keeblher! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

  • The process of cleaning your system may take some time, so please be patient.
  • Follow my instructions step by step if there is a problem somewhere, stop and tell me.
  • Stay with the thread until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only!
  • If you don't know or can't understand something please ask.
  • Do not install or uninstall any software or hardware, while work on.
  • Keep me informed about any changes.

Step 1

I see you are running Teatimer.

I suggest you to disable it because it can interfere with the changes you'll make on your system.

When everything is done and your log is clean again, you can enable it again.

If teatimer gives you a warning afterwards that some changes were made, allow this instead of blocking it.

How to disable TeaTimer <== click me for instructions.

After you disabled Teatimer, download ResetTeaTimer.exe to your desktop.

Then run ResetTeaTimer.exe.

This will only take a few seconds.

Step 2

First of all, you should not have more than one anti-virus program installed as they will conflict and cause problems. You have two so you need to uninstall one of them. Of the two, I would recommend keeping avast! Antivirus , so please uninstall AVG 9 .

Step 3

  • Launch Malwarebytes' Anti-Malware
  • Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
  • Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

  1. a new fresh HJT log
  2. Malwarebytes' Anti-Malware log

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Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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