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Antivirus 2010 problems


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Hi

I switched on my PC last week to find a black box on my windows background saying 'Your PC is infected' in big red writing. I then got a window popping up claiming to be Anti Virus 2010. The antivirus window would not close down very easily. I also had problems in internet explorer, with links being redirected to weird websites. Other problems included certain programs not starting eg Firefox, My Kaspesky internet security suite, task manager etc.

After some advice I managed to run Combofix and also Malwarebytes, however they never seem to run very successfully, eg they hang, etc.

My PC does seem a bit better after running them, Internet does not seem to be redirecting, but I still have problems opening or running programs. Its like elements of the malware have been removed but some parts remain.

Can someone help me completely clear the infection, I have spent many hours battling with this? Thanks in advance.

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DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Please don't attach the scan results, use Copy/Paste

DO NOT use any TOOLS such as Combofix or HijackThis fixes without supervision.

Doing so could make your pc inoperatible and could require a full reinstall of your OS, losing all your programs and data.

Vista and Windows 7 users:

1. These tools MUST be run from the executable. (.exe) every time you run them

2. With Admin Rights (Right click, choose "Run as Administrator")

Stay with this topic until I give you the all clean post.

You might want to print these instructions out.

Please download ATF Cleaner by Atribune.

Download - ATF Cleaner

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