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Around 2:30pm edt I requested that the database be updated for a norweigan guy who was fighting

TDSSserv.sys

his autoupdate was probably being blocked by the malware

Malwarebytes' Anti-Malware Database

Click below to download the latest version of the Malwarebytes' Anti-Malware database.

Version: 1139

File Size: 1.36 MB

We were showing 1202/3 with auto

I posted back about an hour later that the infection was interfering

When I cam back to check, my post had disappeared

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Sorry for the misunderstanding, I can see where I confused you, the poster decided to reload and I had figured out at that point that the infection was stopping the auto update

Many times we use MBAM and the manual updates thru a usb drive to try and start the cleaning process on a computer that has lost connectivity, hence my concern about the lapse in updates

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