Lost IP address

Jake227 · July 3, 2010

Hi all. I originally posted in the "PC Help" section - but was instructed to run some programs and then make a new post here with all of my logs. Anyway - I think I may have been infected and now I cannot connect to the internet on my PC. Luckily - I also have a laptop from work, which is what I am using to post this. My PC seems to have lost its IP address and now I cannot get it back. It is listed as 0.0.0.0. Also, I did make sure that it was set to "obtain IP address automatically" Below is a list of the things I have tried all with no sucess:

1. Tried connecting internet to PC directly from the modem and did not go through my router.

2. Reset modem and router

3. Clicked on "repair" to repair my internet connection

4. Disabled current Internet connection and tried creating a new one.

5. Disabled Internet Explorer Proxy Settings and Reset TCP/IP and Winsock

6. Ran MBAM - it found a couple things and removed them, but I still cannot connect. I have the MBAM log posted below, as well as DDS and GMER

Also - per the instructions I ran "De-Fogger - Disable" Any help you can provide is musch appreciated. THANKS!!!!!

DDS LOG:

DDS (Ver_10-03-17.01) - NTFSx86

Run by Jake at 22:00:51.29 on Tue 06/29/2010

Internet Explorer: 8.0.6001.18702

============== Running Processes ===============

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.woodtv.com/

uSearchMigratedDefaultURL = hxxp://www.google.com/

uInternet Settings,ProxyOverride = *.local

BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File

EB: Search panel: {47d0c870-58ad-2348-4d10-52dd14e2d3e3} - c:\windows\system32\dyfxwpuhkxq.dll

uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background

uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe

mRun: [igfxTray] c:\windows\system32\igfxtray.exe

mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe

mRun: [Persistence] c:\windows\system32\igfxpers.exe

mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe

mRun: [soundMan] SOUNDMAN.EXE

mRun: [AlcWzrd] ALCWZRD.EXE

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"

mRun: [sunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"

mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe

mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

dPolicies-explorer: NoSetActiveDesktop = 1 (0x1)

dPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)

IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe

DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab

DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www2.snapfish.com/SnapfishActivia.cab

DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab

DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1199661946853

DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab

DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

=============== Created Last 30 ================

2010-06-30 01:59:03 0 ----a-w- c:\documents and settings\jake\defogger_reenable

2010-06-30 00:45:23 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2010-06-30 00:45:20 20952 ----a-w- c:\windows\system32\drivers\mbam.sys

2010-06-30 00:45:20 0 d-----w- c:\program files\Malwarebytes' Anti-Malware

2010-06-27 20:09:51 0 d-sh--w- c:\documents and settings\jake\IECompatCache

2010-06-02 03:35:45 0 d-sh--w- c:\documents and settings\jake\PrivacIE

2010-06-02 03:28:14 0 d-sh--w- c:\documents and settings\jake\IETldCache

2010-06-02 03:24:34 0 dc-h--w- c:\windows\ie8

==================== Find3M ====================

2010-06-21 01:33:39 361600 ----a-w- c:\windows\system32\drivers\tcpip.sys

2010-04-08 17:20:02 91424 ----a-w- c:\windows\system32\dnssd.dll

2010-04-08 17:20:02 107808 ----a-w- c:\windows\system32\dns-sd.exe

2009-09-28 23:17:28 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009092820090929\index.dat

============= FINISH: 22:01:59.42 ===============

MBAM LOG:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

6/29/2010 8:53:43 PM

mbam-log-2010-06-29 (20-53-43).txt

Scan type: Quick scan

Objects scanned: 109501

Time elapsed: 5 minute(s), 3 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 2

Registry Data Items Infected: 0

Folders Infected: 1

Files Infected: 2

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Digital Protection (Rogue.DigitalProtection) -> Quarantined and deleted successfully.

Registry Values Infected:

HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ewrgetuj (Worm.Prolaco.M) -> Quarantined and deleted successfully.

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

C:\Program Files\Digital Protection (Rogue.DigitalProtection) -> Quarantined and deleted successfully.

Files Infected:

C:\Documents and Settings\All Users\Favorites\_favdata.dat (Malware.Trace) -> Quarantined and deleted successfully.

C:\WINDOWS\system32\config\systemprofile\Start Menu\Advanced Virus Remover.lnk (Rogue.AdvancedVirusRemover) -> Quarantined and deleted successfully.

Attach.zip

ark.txt.zip

Maniac · July 3, 2010

Hello Jake227! Welcome to Malwarebytes' Anti-Malware Forums!

My name is Borislav and I will be glad to help you solve your problems with malware. Before we begin, please note the following:

The process of cleaning your system may take some time, so please be patient.
Follow my instructions step by step if there is a problem somewhere, stop and tell me.
Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
Instructions that I give are for your system only!
If you don't know or can't understand something please ask.
Do not install or uninstall any software or hardware, while work on.
Keep me informed about any changes.

What we'll use is needed to be transferred from bussines to your home computer to solve the problem.

Step 1

Please, uninstall the following applications:

Adobe Reader 8.1.3
LimeWire 4.16.6

You can read, how to this here:

Step 2

Please go into the Control Panel, Add/Remove and for now remove ALL versions of JAVA

Then run this tool to help cleanup any left over Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please download JavaRa and unzip it to your desktop.

***Please close any instances of Internet Explorer (or other web browser) before continuing!***

Double-click on JavaRa.exe to start the program.
From the drop-down menu, choose English and click on Select.
JavaRa will open; click on Remove Older Versions to remove the older versions of Java installed on your computer.
Click Yes when prompted. When JavaRa is done, a notice will appear that a logfile has been produced. Click OK.
A logfile will pop up. Please save it to a convenient location and post it back when you reply
Then look for the following Java folders and if found delete them.
C:\Program Files\Java
C:\Program Files\Common Files\Java
C:\Windows\Sun
C:\Documents and Settings\All Users\Application Data\Java
C:\Documents and Settings\All Users\Application Data\Sun\Java
C:\Documents and Settings\username\Application Data\Java
C:\Documents and Settings\username\Application Data\Sun\Java

Step 3

You should manually update your MBAM.

http://www.gt500.org/malwarebytes/

Step 4

Launch Malwarebytes' Anti-Malware
Go to "Update" tab and select "Check for Updates". If an update is found, it will download and install the latest version.
Go to "Scanner" tab and select "Perform Quick Scan", then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

In your next reply, please include these log(s):

MalwareBytes' Anti-Malware log
a new fresh DDS log only

Jake227 · July 5, 2010

OK, here are the logs. I'll check back soon. Thanks!

MBAM LOG:

Malwarebytes' Anti-Malware 1.46

www.malwarebytes.org

Database version: 4052

Windows 5.1.2600 Service Pack 3

Internet Explorer 8.0.6001.18702

7/5/2010 4:06:46 PM

mbam-log-2010-07-05 (16-06-46).txt

Scan type: Quick scan

Objects scanned: 109104

Time elapsed: 4 minute(s), 33 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

DDS LOG:

DDS (Ver_10-03-17.01) - NTFSx86

Run by Jake at 16:07:59.28 on Mon 07/05/2010

Internet Explorer: 8.0.6001.18702

Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.502.241 [GMT -4:00]

============== Running Processes ===============

C:\windows\system32\svchost -k DcomLaunch

svchost.exe

C:\windows\Explorer.EXE

C:\windows\system32\spoolsv.exe

svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\windows\System32\svchost.exe -k imgsvc

C:\windows\system32\svchost.exe -k netsvcs

C:\WINDOWS\System32\igfxpers.exe

C:\windows\SOUNDMAN.EXE

C:\windows\ALCWZRD.EXE

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Messenger\msmsgs.exe

C:\windows\system32\ctfmon.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Documents and Settings\Jake\Desktop\dds.pif