Rob91 Posted July 16, 2008 ID:22991 Share Posted July 16, 2008 I've got a malware that is sending virus through MSN.. I've got a process running all the time, the name of it is : utorrenapp.exe.. I dont know how to delete this malware without reformating my computer! Please help me Link to post Share on other sites More sharing options...
JeanInMontana Posted July 16, 2008 ID:23011 Share Posted July 16, 2008 Hi there Rob91, and welcome to Malwarebytes.Make sure your running as an adminstrator on the machine. Allow email from Malwarebytes.org and set your preferences in the User Control Panel to email notifications for replies to your topics. This ensures you make prompt replies back and we get you cleaned in the fastest way possible.Please set your system to show all files; Click Start.Open My Computer.Select the Tools menu and click Folder Options.Select the View Tab.Under the Hidden files and folders heading select Show hidden files and folders.Uncheck the Hide protected operating system files (recommended) option.Click Yes to confirm.Click OK.If you haven't already, please get these programs, update and run a complete scan removing all items found.Spybot Search & Destroy Be sure to use the immunize feature. But do not enable TeaTimer at this time. Open SB S&D Make sure you are in Advanced Mode. Click on the Mode link at the top of the program and then Advanced Mode.Click on the Tools section and then Resident.You will see two items.1. Resident "SD helper" (Internet Explorer bad download blocker.) active2. Resident "Tea Timer" (Protection of over-all system settings.) active.Uncheck number 2..Leave number 1 checked always.You can enable Tea Timer again if you wish once all special fixes have been done.Please run a quick scan of your main drive, usually C with MBAM making sure you check all items found for removal. Please post that log in your next reply.Then go here and run a scan PandaActive Scan There is a full tutorial on how to to this at the top of this forum.Post the logs from the Panda and MBAM scans please, along with a log from this program HiJack This! You will post three logs. 1. MBAM scan. 2. Panda Active Scan. 3. HiJack This scan. Please run and post the scans in this order. You will finish the MBAM first so go ahead and post that log, then move on to Panda and so forth.I will analyze the logs and give you further instructions. Be sure to set your email to allow mail from Malwarebytes.org and your personal settings to send an email on reply to your topic. This will let you know when there has been an update to your topic and you can come and see what has been said. Be patient and persistent. These things can take time and many procedures. Link to post Share on other sites More sharing options...
JeanInMontana Posted July 28, 2008 ID:23997 Share Posted July 28, 2008 Since this topic has had no reply for over 5 days it will be closed to prevent other from posting into it. Should you decide to resume with your assistance PM any staff member and we will be happy to reopen the topic. Note: the fixes in this topic are for this system only. Applying them to your system can cause severe damage and result in utter system failure. If you need help start your own topic and someone will be happy to assist you. Link to post Share on other sites More sharing options...
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