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Unknown Malware on my pc


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Hi there, I am a noob to malware so I apologise in advance for my lack of knowledge ! A few days it started when google chrome would not load any pages but everything seemed to be in order, I downloaded firefox and that worked fine until I tried to click on a link from a google search for example and it would take me to a random website. Shortly after my keyboard stopped working, I have tried several in the PC and none work. I had a look in device manager and the keyboard is showing (Code 38). I have ran malwarebytes for days on end with no results and today my screen layout has resorted back to like windows 98 the task bar and windows grey and stuff. If anyone has any ideas that could help I would be very grateful ! I really don't want to have to reformat.

Thanx,

Jay

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Hello Wallace35, and welcome to the forums here at Malwarebytes.org :D

Please read the following so that you can begin the cleaning process:

We don't work on Malware removal in the general forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Please note that it may take 48 hours or more for you to receive a response in the malware removal forum, as it is often busy at times. Please do not reply to your own post asking for help unless its been more than 48 hours since you originally posted, as this can make it appear as though you are being helped and take longer for you to get help.

If you are unable to do all or any of the steps in the link to the directions above, just post your problem into the forum I gave you a link to anyway and someone will be able to assist you.

Also, when replying, please use the "ADD REPLY" button located at the bottom of the page, as this makes the forum easier to read.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Thank you :blink:

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