where do I find the scan results log

[camh]

I've done several searches and get a reply that says menu not working.

I just preformed a scan, it completed and when I went to view results it closed. I know I've gotten the resluts of a scan before I delete it before but can't seem to lately. Also, when I click on logs, it shows the last thing as 1/19/10. I've done two since then. Can someone help.

Thanks, Cam

[Firefox]

Hello camh, and welcome to Malwarebytes.org

When you clicked on view results, how many infections did it fine. It is possible that the malware is closing out the MBAM so that you can not clean the system. Or it could just be that you need to re-install your MBAM program. Try these steps to see if it helps. Do step one first, and it that does not correct your issue, then do step 2.

Step 1

Please try this on the computer that is having an issue.

1. Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

2. Restart your computer (very important).

3. Download and run this utility. mbam-clean.exe

4. It will ask to restart your computer (please allow it to).

5. After the computer restarts, install the latest version from here. mbam-setup.exe

Note: You will need to reactivate the program using the license you were sent

Launch the program and set the Protection and Registration. Then go to the UPDATE tab if not done during installation and check for updates.

Restart the computer again and verify that MBAM is in the task tray and that you can run a quick scan and all is working as expected.

Step 2

We don't work on Malware removal in the general forums.

Please print out, read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

After posting your new post make sure under options that you select Track this topic and choose one of the Email options so that you're alerted when someone has replied to your post.

Alternatively, as a paying customer, you can contact the help desk at support@malwarebytes.org