Raphi Posted December 6, 2023 ID:1603706 Share Posted December 6, 2023 I posted my problem already here I deleted the file already, but maybe there is more I can do to remove the malware properly? Best Addition.txt FRST.txt Link to post Share on other sites More sharing options...
MKDB Posted December 6, 2023 ID:1603745 Share Posted December 6, 2023 Hello @Raphi and My name is MKDB and I will assist you. Let's keep these principles as we proceed. Make sure to read the entire post below first. Please follow the steps in the given order and post back the log files. Please attach all log files into your post. Before we start, please make sure that you have an external backup, not connected to this system, of all private data. Only run the tools I guide you to. Please don't run any other scans, download, install or uninstall any programs while I'm working with you. As English is not my native language, please do not use slang or idioms. It may be hard for me to understand. If you do not respond within 4 days, your topic will be closed. Cracked or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also a big source of current trojan infections. If you are running any kin of illegal software on your system, please uninstall them now, before we start the cleaning procedure. Step 1 Step 2 Run FRST again. Copy and paste the whole content of the following code box into the search field: SearchAll: TASKBAR SYSTEM;TASKBARSYSTEM Press the Search files button. Please be patient, this scan may take some time. FRST will create one log now (Search.txt) in the same directory the tool is run. Please attach this logfile to your next reply. Thank you! Link to post Share on other sites More sharing options...
Raphi Posted December 6, 2023 Author ID:1603760 Share Posted December 6, 2023 Here are the log files. Thank you for your help! Quote # ------------------------------- # Malwarebytes AdwCleaner 8.4.0.0 # ------------------------------- # Build: 08-30-2022 # Database: 2023-07-19.3 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Clean # ------------------------------- # Start: 12-06-2023 # Duration: 00:00:00 # OS: Windows 11 (Build 22631.2792) # Cleaned: 1 # Failed: 0 ***** [ Services ] ***** No malicious services cleaned. ***** [ Folders ] ***** Deleted C:\Users\Raphi\AppData\Roaming\Tencent ***** [ Files ] ***** No malicious files cleaned. ***** [ DLL ] ***** No malicious DLLs cleaned. ***** [ WMI ] ***** No malicious WMI cleaned. ***** [ Shortcuts ] ***** No malicious shortcuts cleaned. ***** [ Tasks ] ***** No malicious tasks cleaned. ***** [ Registry ] ***** No malicious registry entries cleaned. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries cleaned. ***** [ Chromium URLs ] ***** No malicious Chromium URLs cleaned. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries cleaned. ***** [ Firefox URLs ] ***** No malicious Firefox URLs cleaned. ***** [ Hosts File Entries ] ***** No malicious hosts file entries cleaned. ***** [ Preinstalled Software ] ***** No Preinstalled Software cleaned. ************************* [+] Delete IFEO [+] Delete Prefetch [+] Delete Tracing Keys [+] Reset Hosts File [+] Reset Chromium Policies [+] Reset IE Policies [+] Reset Proxy Settings [+] Reset Winsock ************************* AdwCleaner[S00].txt - [1463 octets] - [06/12/2023 22:34:20] ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ########## Quote # ------------------------------- # Malwarebytes AdwCleaner 8.4.0.0 # ------------------------------- # Build: 08-30-2022 # Database: 2023-07-19.3 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 12-06-2023 # Duration: 00:00:04 # OS: Windows 11 (Build 22631.2792) # Scanned: 32073 # Detected: 1 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** PUP.Optional.Legacy C:\Users\Raphi\AppData\Roaming\Tencent ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** No Preinstalled Software found. ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ########## Search.txt Link to post Share on other sites More sharing options...
Raphi Posted December 6, 2023 Author ID:1603761 Share Posted December 6, 2023 Search.txt Search.txt 1 Link to post Share on other sites More sharing options...
MKDB Posted December 7, 2023 ID:1603861 Share Posted December 7, 2023 @Raphi Well done, thanks for those logfiles. Let's run a FRST fix in order to remove some orphans and check windows system files. Step 1 Please download the attached fixlist.txt file and save it to the location where you ran FRST from ( C:\Users\Raphi\Downloads\FRST64.exe ). Note: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work. Close all open programs and save your work. Run FRST again. Press the FIX button only once and wait. Please be patient and do not interfere, even if FRST does not respond for some time. That's nothing to worry about. Please note: This Fix will remove all temporary files, empty recycle bin and will remove cookies and may result in some websites indicating they do not recognize your computer. It may be necessary to receive and apply a verification code. Please note: This step resets your Firewall settings and you may be asked later to grant permission for legitimate programs to pass through the Firewall. If you recognize the program, agree to the request. If the tool needs a restart, please make sure you let the system restart normally and let the tool complete its run after restart. FRST will create one log now (Fixlog.txt) in the same directory the tool is run. Please attach this logfile to your next reply. fixlist.txt Link to post Share on other sites More sharing options...
Raphi Posted December 7, 2023 Author ID:1603873 Share Posted December 7, 2023 Fixlog.txt Link to post Share on other sites More sharing options...
MKDB Posted December 7, 2023 ID:1603904 Share Posted December 7, 2023 @Raphi Well done. How is your system running? Let's do a final check by using ESET and SecurityCheck. Step 1 Let me have you run a different scanner to double-check. I don't expect it to find anything, but no harm in checking. I would suggest a free scan with the ESET Online Scanner Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe It will start a download of "esetonlinescanner.exe". Save the file to your system, such as the Downloads folder, or else to the Desktop. Go to the saved file, and double click it to get it started. When presented with the initial ESET options, click on "Computer Scan". Next, when prompted by Windows, allow it to start by clicking Yes. When prompted for scan type, Click on Full scan. Look at & tick ( select ) the radio selection "Enable ESET to detect and quarantine potentially unwanted applications" and click on the Start scan button. Have patience. The entire process may take an hour or more. There is an initial update download. There is a progress window display. You should ignore all prompts to get the ESET antivirus software program. (e.g. their standard program). You do not need to buy or get or install anything else. When the scan is completed, if something was found, it will show a screen with the number of detected items. If so, click the button marked “View detected results”. Click The blue “Save scan log” to save the log. If something was removed and you know it is a false finding, you may click on the blue ”Restore cleaned files” (in blue, at the bottom). Press Continue when all done. You should click to off the offer for “periodic scanning”. Note: If you do need to do a File Restore from ESET please follow the directions below [KB2915] Restore files quarantined by the ESET Online Scanner version 3 https://support.eset.com/en/kb2915-restore-files-quarantined-by-the-eset-online-scanner Step 2 I would like you to run a tool named SecurityCheck to inquire about the current security update status of some applications. Download SecurityCheck by glax24: https://tools.safezone.cc/glax24/SecurityCheck/SecurityCheck.exe If Microsoft SmartScreen blocks the download, click through to save the file This tool is safe. Smartscreen is overly sensitive. If SmartScreen blocks the file from running click on More info and Run anyway Right-click with your mouse on the Securitycheck.exe and select "Run as administrator" and reply YES to allow to run & go forward Wait for the scan to finish. It will open a text file named SecurityCheck.txt Close the file. Attach it with your next reply. You can find this file in a folder called SecurityCheck, C:\SecurityCheck\SecurityCheck.txt Link to post Share on other sites More sharing options...
Raphi Posted December 8, 2023 Author ID:1603969 Share Posted December 8, 2023 SecurityCheck.txtscan.txt Link to post Share on other sites More sharing options...
MKDB Posted December 8, 2023 ID:1604030 Share Posted December 8, 2023 @Raphi You should update some programs (if your still need them) or uninstall them (if you don't need them anymore): Git version 2.18.0 v.2.18.0 Warning! Download Update PuTTY release 0.70 (64-bit) v.0.70.0.0 Warning! Download Update Node.js v.16.16.0 Warning! Download Update Oracle VM VirtualBox 7.0.2 v.7.0.2 Warning! Download Update FileZilla 3.60.1 v.3.60.1 Warning! Download Update Python 3.7.3 (32-bit) v.3.7.3150.0 Warning! Download Update WinSCP 5.13.4 v.5.13.4 Warning! Download Update OpenOffice 4.1.5 v.4.15.9789 Warning! Download Update 7-Zip 22.01 (x64) v.22.01 Warning! Download Update Uninstall old version and install new one. Cisco Webex Meetings v.41.9.5 Warning! Download Update Discord v.1.0.9016 Warning! Download Update Slack v.4.35.121 Warning! Download Update Java 10.0.1 (64-bit) v.10.0.1.0 Warning! This software is no longer supported. Please uninstall it and use Java SE Development Kit (jdk-21_windows-x64_bin.exe). Audacity 3.3.2 v.3.3.2 Warning! Download Update VLC media player v.3.0.18 Warning! Download Update Mozilla Firefox 61.0 (x64 de) v.61.0 Warning! Download Update Bonjour v.3.1.0.1 Warning! Application is distributed through the partnership programs and bundle assemblies. Uninstallation recommended. Possible you became a victim of fraud or social engineering. Thank you for your cooperation. You can use KpRm to remove FRST and other tools. Please download KpRm by kernel-panik and save it to your desktop. Right-click kprm_(version).exe and select Run as Administrator. Read and accept the disclaimer. When the tool opens, select Delete Tools under Actions. Under Delete Quarantines select Delete Now, then click Run. Once complete, click OK. A log may open in Notepad titled kprm-(date).txt. I do not need it. Just close Notepad if it shows up. A few final recommendations can be found here: https://forums.malwarebytes.com/topic/258363-tips-to-help-protect-from-infection/ Further reading if you like to keep up on the malware threat scene: Malwarebytes Blog https://blog.malwarebytes.com/ Hopefully, we've been able to assist you with correcting your system issues. Thank you for using Malwarebytes. 1 Link to post Share on other sites More sharing options...
Raphi Posted December 8, 2023 Author ID:1604032 Share Posted December 8, 2023 Thank you very much for your help! Best Link to post Share on other sites More sharing options...
MKDB Posted December 8, 2023 ID:1604114 Share Posted December 8, 2023 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Please review the following for Tips to help protect from infection. Thank you. As this topic seems to be solved, I do not follow it any longer. Take care! Link to post Share on other sites More sharing options...
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