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MBAM wont start, Antivirus System Pro present


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My son's computer gets fake alerts about virus infections infiltrations and attacks, and requests that the user install "Antivirus System Pro". A google search on the net often sends us to www.porno.com. Operating system is Windows XP, SP2.

I was not able to start the already installed MBAM. Would uninstal and reinstall and it would start and I would run the quick scan and after two seconds of scanning, MBAM would disappear from the screen. Restarting would result in a message that the user is not authorized to use program, or windows doesnt specify a path for the program. Reinstalling and renaming MBAM, leads to the same result.

"Hijack This" wont start. AVG wont start.

I would appreciate any assistance in rescuing my son's computer.

Rob Harold

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Hello Rob, and welcome to Malwarebytes.org

We don't work on Malware removal in the general forums or the PC help forums.

Please read and follow the directions here, skipping any steps you are unable to complete. Then post a NEW topic here.

One of the expert helpers there will give you one-on-one assistance when one becomes available.

Thank you ;)

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