Julian

[Julian]

Sad to say I'm encountering a problem identical to what was described by the OP.

I followed the initial instructions, but due to the fact that this log came out different than the original, I wasn't sure how to proceed. Any help would be appreciated.

[JeanInMontana]

Hi there Julian, and welcome to Malwarebytes. You should never follow advice given to someone else. These fixes are done for the system in question and using on another can cause serious damage. I need information about your system, please follow the intstructions below.

If you haven't already, please get these programs, update and run a complete scan removing all items found.

Spybot Search & Destroy Be sure to use the immunize feature. But do not enable TeaTimer at this time. Use the tutorial feature in the help tab to see how to go about this.

AVG AntiSpyware Be sure to "take action"

Then go here and run a scan PandaActive Scan There is a full tutorial on how to to this at the top of this forum.

Post the logs from the Panda and AVG scans please, along with a log from this program HiJack This!

You will post three logs. 1. AVG scan. 2. Panda Active Scan. 3. HiJack This scan. You will finish the AVG first so go ahead and post that log, then move on to Panda and so forth.

I will analyze the logs and give you further instructions. Be patient and persistent. These things can take time and many procedures.