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I was recently infected by AVSystemCare, with a combination of TrojanRemover, Spybot and Norton, I was able to get most of the issues solved, but I am still locked out of all functions my control panel, when I try to do anything it tells me that my action has been restricted and speak to my Admin. But this is a personal laptop. And if I do reboot in Safe Mode, and login in as Admin, it tell me the same, any help would be greatly appreciated, here is the HiJack Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:31:53 PM, on 11/13/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\WINDOWS\System32\wltrysvc.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\WINDOWS\system32\basfipm.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\fxssvc.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\WINDOWS\system32\WISPTIS.EXE

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1191782494\ee\AOLSoftware.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {007BA776-0156-45B4-9F0D-F9F956E9C81F} (stmpartners_pcl.stmpartners_pcl_ctl) - https://old.stmpartners.com/webdocs/stmpartners_PCL.CAB

O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/oneclickfix/tgctlsr.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab

O16 - DPF: {504ECB49-969A-4F10-B5E8-881191072413} (Image Uploader 3.0 Control) - http://heritagemakers.com/publisher/ImageUploader.cab

O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader45.cab

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--

End of file - 10008 bytes

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Hi Bo. and welcome to Malwarebytes.

1. Download this file :

http://www.techsupportforum.com/sectools/combofix.exe

2. Double click combofix.exe & follow the prompts.

3. When finished, it shall produce a log for you. Post that log and a HiJack log in your next reply

Note:

Do not mouseclick combofix's window while its running. That may cause it to stall

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Thanks for the help, Jean!

Here is the Combo Fix Log:

ComboFix 07-11-08.1 - Bo Baber 2007-11-14 18:33:22.1 - NTFSx86

Running from: C:\Documents and Settings\Bo Baber\Local Settings\Temporary Internet Files\Content.IE5\3FHURE8G\ComboFix[1].exe

* Created a new restore point

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

C:\WINDOWS\mraerea.exe

C:\WINDOWS\system32\drivers\fad.sys

C:\WINDOWS\system32\printer.exe

.

((((((((((((((((((((((((( Files Created from 2007-10-15 to 2007-11-15 )))))))))))))))))))))))))))))))

.

2007-11-14 18:32 51,200 --a------ C:\WINDOWS\NirCmd.exe

2007-11-05 19:43 <DIR> d-------- C:\Documents and Settings\Bo Baber\Application Data\vlc

2007-11-05 19:41 <DIR> d-------- C:\Program Files\VideoLAN

2007-11-04 12:03 <DIR> d-------- C:\Program Files\Brighter Minds Media

2007-10-29 17:57 <DIR> d-------- C:\family tree 2008

2007-10-29 09:54 89,360 --a------ C:\WINDOWS\system32\VB5DB.DLL

2007-10-29 09:52 <DIR> d-------- C:\Program Files\Print Workshop 2006 LE

2007-10-25 06:01 286,720 --a------ C:\WINDOWS\iun506.exe

2007-10-25 05:58 <DIR> d-------- C:\Program Files\eGames

2007-10-23 09:17 <DIR> d-------- C:\Program Files\LEGO Media

2007-10-18 09:23 <DIR> d-------- C:\hegames

2007-10-15 13:41 <DIR> d-------- C:\Program Files\ROBO Master

2007-10-15 13:37 <DIR> d-------- C:\WINDOWS\QK2007

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2007-11-15 00:31 --------- d-----w C:\Documents and Settings\All Users\Application Data\Symantec

2007-11-14 14:46 --------- d-----w C:\Program Files\Common Files\Symantec Shared

2007-11-13 18:31 --------- d-----w C:\Program Files\Trend Micro

2007-11-13 18:17 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\AdobeUM

2007-11-13 18:15 --------- d-----w C:\Program Files\Trojan Remover

2007-11-06 02:05 --------- d-----w C:\Program Files\DivX

2007-10-29 15:54 --------- d--h--w C:\Program Files\InstallShield Installation Information

2007-10-23 17:20 --------- d---a-w C:\Documents and Settings\All Users\Application Data\TEMP

2007-10-20 14:08 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\Smilebox

2007-10-20 14:06 --------- d-----w C:\Program Files\Common Files\Real

2007-10-09 21:07 --------- d-----w C:\Program Files\Netscape

2007-10-09 19:57 --------- d-----w C:\Program Files\Common Files\aol

2007-10-09 19:45 --------- d-----w C:\Program Files\Add-Remove Master 6.0

2007-10-07 20:26 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Simply Super Software

2007-10-07 20:14 --------- d-----w C:\Program Files\RogueRemover PRO

2007-10-07 19:01 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\Netscape

2007-10-07 18:45 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\AOL

2007-10-07 18:44 --------- d-----w C:\Program Files\Common Files\Nullsoft

2007-10-07 18:44 --------- d-----w C:\Program Files\Common Files\aolshare

2007-10-07 18:44 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL

2007-10-07 18:43 --------- d-----w C:\Program Files\Viewpoint

2007-10-07 18:43 --------- d-----w C:\Documents and Settings\All Users\Application Data\Viewpoint

2007-10-07 18:30 --------- d-----w C:\Documents and Settings\All Users\Application Data\AOL Downloads

2007-10-07 17:42 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\MSNInstaller

2007-10-07 16:52 --------- d-----w C:\Program Files\Java

2007-10-07 14:51 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\DivX

2007-10-06 01:26 805 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.INF

2007-10-06 01:26 60,800 ----a-w C:\WINDOWS\system32\S32EVNT1.DLL

2007-10-06 01:26 123,952 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.SYS

2007-10-06 01:26 10,740 ----a-w C:\WINDOWS\system32\drivers\SYMEVENT.CAT

2007-10-06 01:26 --------- d-----w C:\Program Files\Symantec

2007-10-06 01:25 --------- d-----w C:\Program Files\Norton Internet Security

2007-10-05 23:35 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy

2007-10-05 21:27 --------- d-----w C:\Program Files\Enigma Software Group

2007-10-05 21:14 --------- d-----w C:\Program Files\STOPzilla!

2007-10-05 21:14 --------- d-----w C:\Documents and Settings\All Users\Application Data\STOPzilla!

2007-10-05 20:59 1,024 ----a-w C:\WINDOWS\system32\drivers\103706A3-0E01-4D1C-B49A-9B4435C20826.cxv

2007-10-05 20:54 --------- d-----w C:\Program Files\Common Files\iS3

2007-10-05 20:29 2,014 ---h--r C:\WINDOWS\system32\drivers\hosts

2007-10-05 17:04 --------- d-----w C:\Documents and Settings\Administrator\Application Data\Grisoft

2007-10-05 16:35 --------- d-----w C:\Documents and Settings\All Users\Application Data\Grisoft

2007-10-04 22:55 28,672 ----a-w C:\WINDOWS\system32\drivers\CO_Mon.sys

2007-09-29 21:32 --------- d-----w C:\Program Files\brighter child

2007-09-28 16:08 156,992 ----a-w C:\WINDOWS\system32\DivXCodecVersionChecker.exe

2007-09-24 21:20 --------- d-----w C:\Program Files\Microsoft Digital Image 10

2007-09-23 21:36 7,680 ----a-w C:\WINDOWS\system32\printer.exe.ren

2007-09-22 22:17 --------- d-----w C:\Program Files\QuickTime

2007-09-22 22:16 --------- d-----w C:\Documents and Settings\All Users\Application Data\Apple Computer

2007-09-20 17:21 --------- d-----w C:\Program Files\Kodak

2007-09-19 18:12 --------- d-----w C:\Documents and Settings\All Users\Application Data\Kodak

2007-09-19 18:03 --------- d-----w C:\Program Files\Common Files\Kodak

2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspx.cat

2007-09-18 19:44 10,662 ----a-w C:\WINDOWS\system32\drivers\srtspl.cat

2007-09-18 19:44 10,658 ----a-w C:\WINDOWS\system32\drivers\srtsp.cat

2007-09-18 19:44 1,430 ----a-w C:\WINDOWS\system32\drivers\srtspl.inf

2007-09-18 19:44 1,421 ----a-w C:\WINDOWS\system32\drivers\srtspx.inf

2007-09-18 19:44 1,415 ----a-w C:\WINDOWS\system32\drivers\srtsp.inf

2007-09-18 19:43 43,696 ----a-w C:\WINDOWS\system32\drivers\srtspx.sys

2007-09-18 19:43 317,616 ----a-w C:\WINDOWS\system32\drivers\srtspl.sys

2007-09-18 19:43 278,576 ----a-w C:\WINDOWS\system32\drivers\srtsp.sys

2007-09-16 22:28 --------- d-----w C:\Documents and Settings\Bo Baber\Application Data\HP

2007-09-16 22:14 --------- d-----w C:\Program Files\HP

2007-09-15 15:11 --------- d-----w C:\Documents and Settings\All Users\Application Data\SupportSoft

2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll

2007-08-21 06:15 683,520 ----a-w C:\WINDOWS\system32\dllcache\inetcomm.dll

2007-08-20 10:04 824,832 ----a-w C:\WINDOWS\system32\dllcache\wininet.dll

2007-08-20 10:04 671,232 ----a-w C:\WINDOWS\system32\dllcache\mstime.dll

2007-08-20 10:04 63,488 ------w C:\WINDOWS\system32\dllcache\icardie.dll

2007-08-20 10:04 6,058,496 ------w C:\WINDOWS\system32\dllcache\ieframe.dll

2007-08-20 10:04 52,224 ------w C:\WINDOWS\system32\dllcache\msfeedsbs.dll

2007-08-20 10:04 477,696 ----a-w C:\WINDOWS\system32\dllcache\mshtmled.dll

2007-08-20 10:04 459,264 ------w C:\WINDOWS\system32\dllcache\msfeeds.dll

2007-08-20 10:04 44,544 ----a-w C:\WINDOWS\system32\dllcache\iernonce.dll

2007-08-20 10:04 384,512 ----a-w C:\WINDOWS\system32\dllcache\iedkcs32.dll

2007-08-20 10:04 383,488 ------w C:\WINDOWS\system32\dllcache\ieapfltr.dll

2007-08-20 10:04 3,584,512 ----a-w C:\WINDOWS\system32\dllcache\mshtml.dll

2007-08-20 10:04 27,648 ----a-w C:\WINDOWS\system32\dllcache\jsproxy.dll

2007-08-20 10:04 267,776 ------w C:\WINDOWS\system32\dllcache\iertutil.dll

2007-08-20 10:04 232,960 ----a-w C:\WINDOWS\system32\dllcache\webcheck.dll

2007-08-20 10:04 230,400 ----a-w C:\WINDOWS\system32\dllcache\ieaksie.dll

2007-08-20 10:04 214,528 ----a-w C:\WINDOWS\system32\dllcache\dxtrans.dll

2007-08-20 10:04 193,024 ----a-w C:\WINDOWS\system32\dllcache\msrating.dll

2007-08-20 10:04 153,088 ----a-w C:\WINDOWS\system32\dllcache\ieakeng.dll

2007-08-20 10:04 132,608 ----a-w C:\WINDOWS\system32\dllcache\extmgr.dll

2007-08-20 10:04 124,928 ----a-w C:\WINDOWS\system32\dllcache\advpack.dll

2007-08-20 10:04 105,984 ----a-w C:\WINDOWS\system32\dllcache\url.dll

2007-08-20 10:04 102,400 ----a-w C:\WINDOWS\system32\dllcache\occache.dll

2007-08-20 10:04 1,152,000 ----a-w C:\WINDOWS\system32\dllcache\urlmon.dll

2007-08-17 10:21 625,152 ----a-w C:\WINDOWS\system32\dllcache\iexplore.exe

2007-08-17 10:20 63,488 ----a-w C:\WINDOWS\system32\dllcache\ie4uinit.exe

2007-08-17 10:20 13,824 ------w C:\WINDOWS\system32\dllcache\ieudinit.exe

2007-08-17 07:34 161,792 ----a-w C:\WINDOWS\system32\dllcache\ieakui.dll

2005-05-12 05:36 12,288 ----a-w C:\WINDOWS\Fonts\RandFont.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 15:33]

"SunJavaUpdateSched"="C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" [2007-09-25 00:11]

"ATIPTA"="C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-05-12 20:00]

"Dell Wireless Manager UI"="C:\WINDOWS\system32\WLTRAY" []

"UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 00:01]

"dla"="C:\WINDOWS\system32\dla\tfswctrl.exe" [2004-12-06 00:05]

"HP Software Update"="C:\Program Files\HP\HP Software Update\HPWuSchd2.exe" [2005-05-11 23:12]

"ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2007-03-14 21:10]

"osCheck"="C:\Program Files\Norton Internet Security\osCheck.exe" [2007-01-14 01:11]

"Symantec PIF AlertEng"="C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" [2007-03-12 17:30]

"QuickTime Task"="C:\Program Files\QuickTime\QTTask.exe" [2007-06-29 05:24]

"HostManager"="C:\Program Files\Common Files\AOL\1191782494\ee\AOLSoftware.exe" []

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 04:00]

"MSMSGS"="C:\Program Files\Messenger\msmsgs.exe" [2004-10-13 10:24]

"BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}"="C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe" []

"SpybotSD TeaTimer"="C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe" [2007-08-31 15:46]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup\

Acrobat Assistant.lnk - C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe [2003-05-15 00:19:50]

Digital Line Detect.lnk - C:\Program Files\Digital Line Detect\DLG.exe [2005-09-23 14:25:10]

HP Image Zone Fast Start.lnk - C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe [2005-05-12 00:49:24]

Kodak EasyShare software.lnk - C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe [2007-06-21 21:56:14]

R2 BASFND;BASFND;\??\C:\WINDOWS\system32\Drivers\BASFND.sys

R3 GTIPCI21;GTIPCI21;C:\WINDOWS\system32\DRIVERS\gtipci21.sys

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{6f676f8c-74e4-11dc-9084-0014a53950cf}]

\Shell\AutoRun\command - E:\system\viewer\Viewer.exe

\Shell\View your videos\command - E:\system\viewer\Viewer.exe

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{74022637-c602-11db-9020-0014a53950cf}]

\Shell\AutoRun\command - C:\WINDOWS\system32\RunDLL32.EXE Shell32.DLL,ShellExec_RunDLL amberstick.exe

*Newly Created Service* - CATCHME

*Newly Created Service* - COMHOST

.

Contents of the 'Scheduled Tasks' folder

"2007-09-19 17:59:47 C:\WINDOWS\Tasks\EasyShare Registration Task.job"

"2007-10-17 22:26:05 C:\WINDOWS\Tasks\FRU Task #Hewlett-Packard#hp officejet 6100 series#1189981547.job"

- C:\Program Files\HP\Digital Imaging\Bin\hpqfrucl.exe

"2007-11-06 02:01:26 C:\WINDOWS\Tasks\Norton Internet Security - Run Full System Scan - Bo Baber.job"

- C:\Program Files\Norton Internet Security\Norton AntiVirus\Navw32.exe

.

**************************************************************************

catchme 0.3.1250 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2007-11-14 18:38:57

Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

Completion time: 2007-11-14 18:40:03

.

--- E O F ---

Here is the Updated Hijack Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:46:16 PM, on 11/14/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16544)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\System32\wltrysvc.exe

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\WINDOWS\system32\WLTRAY.exe

C:\WINDOWS\system32\dla\tfswctrl.exe

C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Digital Line Detect\DLG.exe

C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

C:\WINDOWS\system32\basfipm.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\fxssvc.exe

C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\wuauclt.exe

C:\WINDOWS\explorer.exe

C:\Program Files\internet explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dell.com/

R3 - URLSearchHook: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [Dell Wireless Manager UI] C:\WINDOWS\system32\WLTRAY

O4 - HKLM\..\Run: [updateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r

O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton Internet Security\osCheck.exe"

O4 - HKLM\..\Run: [symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1191782494\ee\AOLSoftware.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe

O4 - Global Startup: Digital Line Detect.lnk = ?

O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe

O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {007BA776-0156-45B4-9F0D-F9F956E9C81F} (stmpartners_pcl.stmpartners_pcl_ctl) - https://old.stmpartners.com/webdocs/stmpartners_PCL.CAB

O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.comcastsupport.com/oneclickfix/tgctlsr.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab

O16 - DPF: {34F12AFD-E9B5-492A-85D2-40FA4535BE83} (AxProdInfoCtl Class) - http://www.symantec.com/techsupp/activedata/nprdtinf.cab

O16 - DPF: {504ECB49-969A-4F10-B5E8-881191072413} (Image Uploader 3.0 Control) - http://heritagemakers.com/publisher/ImageUploader.cab

O16 - DPF: {56762DEC-6B0D-4AB4-A8AD-989993B5D08B} - http://www.eset.eu/buxus/docs/OnlineScanner.cab

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab

O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secur...loadManager.ocx

O16 - DPF: {AE6C4705-0F11-4ACB-BDD4-37F138BEF289} (Image Uploader Control) - http://www.ritzpix.com/net/Uploader/LPUploader45.cab

O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Broadcom ASF IP monitoring service v6.0.4 (BAsfIpM) - Broadcom Corp. - C:\WINDOWS\system32\basfipm.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

--

End of file - 9935 bytes

Thanks again,

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OK your welcome. But there is a final step that must be done. We need to now reset a clean System Restore point. If you don't and you need to use System Restore you will reinfect yourself. Go to Start>Control Panel>System. Click on the System Restore tab and put a check in Turn off System Restore. Then click OK.

Now go to Start>Help and Support > Undo Changes to Your System or System Restore depending on the make of your PC. Click on what ever will open the System Restore box. You will see two options, Choose Create a System Restore Point. Give it a name like Clean Restore Point and today's date. Now if you need to use it you have it.

Many of these infections can be avoided with an added layer of prevention. All recommended programs are free and easy on system resources. You should install them as part of your protection arsenol. Keep Spybot Search & Destroy and always immunize when you update. You will also need at least one other scanning program AVG is good and there are several other excellent programs with free and paid versions. Read the overviews of what each program below does so you have an understanding of their importance and how to use.

A firewall and antivirus are also essential. The Windows firewall in XP is not sufficient.

Preform Windows Updates monthly on the second Tuesday or use automatic updates, and use your scanners weekly at the least. Always update before you scan.

SpywareBlaster from Javacool Software

WinPatrol by BillPStudios

SiteHound by FireTrust

RogueRemover

hpHosts

For an excellent list of reliable free firewalls and antivirus programs see here .

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