Powershell.exe virus remove! Please help!

[NgAnHieu]

Hey! I like others came here with a problem, I got a ...virus? So yesterday I scanned my laptop with Malwarebytes and quarantined all the malwares. But today I keep getting notifications said that: RTP detection, the software was powershell.exe and it was a trojan virus. I had already run a scan with Farbar Recovery Scan Tool, hope you guys can help me out. Sorry for my bad English. 

 

FRST.txt Addition.txt

[Maurice Naggar]

Hello.  @NgAnHieu    

My name is Maurice.  I will guide you.  Let me know what name you prefer to go by.  Help on this forum is one-to-one. I need to see the full history on Malwarebytes.

I will guide you along on looking for potential malware. Lets keep these principles as we go along.

• Removing malware can be unpredictable
• Please don't run any other scans, download, install or uninstall any programs while I'm working with you.
• Only run the tools I guide you to.
• Do not run online games while case is on-going. Do not do any free-wheeling web-surfing.
• The removal of malware isn't instantaneous, please be patient.
• Please stick with me until I give you the "all clear".
• Cracked or or hacked or pirated programs are not only illegal, but also will make a computer a malware victim. Having such programs installed, is the easiest way to get infected. It is the leading cause of ransomware encryptions. It is at times also big source of current trojan infections. Please uninstall them now, if any are here, before we start the cleaning procedure.

Your topic will be closed if you haven't replied within 4 days!
If I have not replied to your last post after 36 hours, please then send me a P M.

 

The first thing I need is to get a set of  these reports & logs.

 

That is the first step.  I will then review and use that to guide us along.

Please  set File Explorer to SHOW ALL folders, all files, including Hidden ones.  Use OPTION ONE or TWO of this article

https://www.tenforums.com/tutorials/7078-turn-off-show-all-folders-windows-10-navigation-pane.html

 [   2    ]

I would like a report set for review.   This is a report only.

Please download MALWAREBYRES MBST Support Tool

Once you start it click Advanced >>> then   Gather Logs

 Have patience till the run has finished.

Upload an archive once it is done. Attach the mbst-grab-results.zip from the Desktop.

 

• Please attach  mbst-grab-results.zip    to your reply , like displayed here.

To send  ( upload)   attachments please click the "ADD Files"  link . Then browse to where your file is located and select it and click the Open button.

 

 

The set of data from the report will provide much needed information.

Please always attach reports as we go along. 

There will be lots more to do after this. Stick with me.

Edited March 25, 2022 by Maurice Naggar

[Maurice Naggar]

Hello @NgAnHieu  I am still looking forward to having that report ZIP file ( from my prior reply, above.)

Next, a custom script to do  checks & some  cleanups.

We will use FRST64.exe  on the Desktop\New folder  folder to run a custom script.    The system will be rebooted after the script has run.

This custom script is for  Nganhieu  only / for this machine only.

 

This custom script has some specific things, plus some general aspect to help the system overall.  Hoping it will not exceed 60 minutes in execute time.

NOTE-1:  This script will  run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. .  It will rebuild the Winsock. 

NOTE-2: As part of run it will attempt to remove some suspicious & un-needed schedulesd tasks. It will attempt to do 1 scan with Microsoft Defender antivirus.

NOTE-3: As part of this fix all temporary files will be removed. If you have any open web pages that have not been bookmarked please make sure you bookmark them now as all open applications will be automatically closed. 

The following directories are emptied:

• Windows Temp
• Users Temp folders
• Edge, IE, FF, Chrome,  and Opera  & BRAVE caches, HTML5 storages, Cookies and History
• Recently opened files cache
• Flash Player cache
• Java cache
• Steam HTML cache
• Explorer thumbnail and icon cache
• Recycle Bin

Important: items are permanently deleted. They are not moved to quarantine. If you have any questions or concerns please ask before running this fix.

•  
• Please be sure to Close any open work files, documents,  any apps you started yourself  before starting this.

 

• If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached,  please disconnect any of those.
• Please save the (attached file named) FIXLIST.txt   to the   Desktop\New folder   folder

Fixlist.txt              <<< - - - - -

Then, Start the Windows Explorer and then, go  to the Desktop\New folder  folder.

RIGHT click on FRST64.exe    and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run.
  to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
IF Windows prompts you about running this, select YES to allow it to proceed.

• IF you get a block message from Windows about this tool......

               click line More info information on that screen
               and click button Run anyway on next screen.

• on the FRST window:

Click the Fix button just once, and wait.

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
If you receive a message that a reboot is required, please make sure you allow it to restart normally.
The tool will complete its run after restart.
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity.  This here is not a one-shot-cure-all.  There will be more to do later.  

[NgAnHieu]

Here is my laptop report file.

mbst-grab-results.zip

[NgAnHieu]

And this is the fixlog after I ran the fix.list. You can call me Hieu by the way.

Fixlog.txt

[Maurice Naggar]

Thank you for all the reports, Next we do one adjustment & then we do a 2nd custom run.

Start Malwarebytes. Click Settings ( gear ) icon. Next, lets make real sure that Malwarebytes does NOT register with Windows Security Center

Click the Security Tab. Scroll down to

"Windows Security Center"

Click the selection to the left  for the line "Always register Malwarebytes in the Windows Security Center".
{ We want that to be set as Off   .... be sure that line's  radio-button selection is all the way to the Left.  thanks. }

This will not affect any real-time protection of the Malwarebytes for Windows    😃.

Close Malwarebytes.

>

Next, a new custom script to do  checks & some  cleanups. Please first Delete the old file named FIXLIST.txt on folder Desktop\New folder

We will use FRST64.exe  on the Desktop\New folder  folder to run a custom script.    The system will be rebooted after the script has run.

This custom script is for  Nganhieu  only / for this machine only.

 

This custom script has some specific things, plus some general aspect to help the system overall.  Hoping it will not exceed 60 minutes in execute time.

NOTE-1:  This script will  run a scan using System File Checker to check that all Microsoft operating system files are valid and not corrupt and attempt to correct any invalid files. . 

NOTE-2: The main goal is to remove one Windows path from the "exclusion" setting on Microsoft Defender antivirus. That exclusion must be removed. It was set by malware. It will attempt to do 2 new scans with Microsoft Defender antivirus.

 

•  
• Please be sure to Close any open work files, documents,  any apps you started yourself  before starting this.

 

• If there are any CD / DVD / or USB-flash-thumb or USB-storage drives attached,  please disconnect any of those.
• Please save the (attached file named) FIXLIST.txt   to the   Desktop\New folder   folder

Fixlist.txt              <<< - - - - -

Then, Start the Windows Explorer and then, go  to the Desktop\New folder  folder.

RIGHT click on FRST64.exe    and select RUN as Administrator and allow it to proceed.  Reply YES when prompted to allow to run.
  to run the tool. If the tool warns you the version is outdated, please download and run the updated version.
IF Windows prompts you about running this, select YES to allow it to proceed.

• IF you get a block message from Windows about this tool......

               click line More info information on that screen
               and click button Run anyway on next screen.

• on the FRST window:

Click the Fix button just once, and wait.

 

PLEASE have lots and lots of patience when this starts. You will see a green progress bar start. Lots of patience. 
If you receive a message that a reboot is required, please make sure you allow it to restart normally.
The tool will complete its run after restart.
When finished, the tool will make a log ( Fixlog.txt) in the same location from where it was run.

Please attach the FIXLOG.txt with your next reply later, at your next opportunity. 

[NgAnHieu]

I have finished the second run. Here is the report you ask for. And I noticed that there was no RTP detection today.

Fixlog.txt

[Maurice Naggar]

Hello. A very good run. Thank you! Next to do 

This will be a check with ESET Onlinescanner for viruses, other malware, adwares, & potentially unwanted applications.

Go to https://download.eset.com/com/eset/tools/online_scanner/latest/esetonlinescanner.exe

 

It will start a download of "esetonlinescanner.exe"

• Save the file to your system, such as the Downloads folder, or else to the Desktop.
• Go to the saved file, and double click it to get it started.

 

• When presented with the initial ESET options, click on "Computer Scan".
• Next, when prompted by Windows, allow it to start by clicking Yes
• When prompted for scan type, Click on Full scan

Look at & tick ( select ) the radio selection "Enable ESET to detect and quarantine potentially unwanted applications" and click on Start scan button.

• Have patience. The entire process may take an hour or more. There is an initial update download.

There is a progress window display. You may step away from machine &. Let it be.  That is, once it is under way, you should leave it running.  It will run for several hours.

• At screen "Detections occured and resolved" click on blue button "View detected results"
• On next screen, at lower left, click on blue "Save scan log"
• View where file is to be saved. Provide a meaningful name for the "File name:"
• On last screen, set to Off (left) the option for Periodic scanning
• Click "save and continue"
• Please attach the report file so I can review

[NgAnHieu]

Here is the scan log.

OCscanlog.txt

[Maurice Naggar]

Hello. Good morning. Let's do this next. 

Let's do one scan with Malwarebytes Adwcleaner to check for adwares. Just before pressing that "scan" button, be sure that Chrome & Edge, or other web browser are Closed.

It will not take much time,

First download & save it

https://support.malwarebytes.com/hc/en-us/articles/360038520054-Download-and-install-Malwarebytes-AdwCleaner

 

Then be sure to close all web browsers.

Then go to where the EXE file is saved. Start Adwcleaner.  Then do a scan with Adwcleaner

https://support.malwarebytes.com/hc/en-us/articles/360038520114-Malwarebytes-AdwCleaner-scan-and-clean

Attach the clean log.

[NgAnHieu]

Hey there, I did what you suggest and here is the log.

AdwCleaner[C00].txt

[Maurice Naggar]

Thanks. That is a good cleanup. Let's check your system with another ( different ) antivirus scan tool.

Please download and run the following Kaspersky Virus Removal Tool 2020 and save it to your Desktop.

(Kaspersky Virus Removal Tool version 20.0.10.0 was released on November 9, 2021)

Download: Kaspersky Virus Removal Tool

• How to run a scan with Kaspersky Virus Removal Tool 2020

          https://support.kaspersky.com/15674

• How to run Kaspersky Virus Removal Tool 2020 in the advanced mode

          https://support.kaspersky.com/15680

• How to restore a file removed during Kaspersky Virus Removal Tool 2020 scan

          https://support.kaspersky.com/15681

 

Select the    Windows Key and R Key together, the "Run" box should open. Drag and Drop KVRT.exe into the Run Box. C:\Users\{your user name}\DESKTOP\KVRT.exe will now show in the run box. add -dontencrypt   Note the space between KVRT.exe and -dontencrypt C:\Users\{your user name}\DESKTOP\KVRT.exe -dontencrypt should now show in the Run box.   That addendum to the run command is very important, when the scan does eventually complete the resultant report is normally encrypted, with the extra command it is saved as a readable file. Reports are saved here C:\KVRT2020_Data\Reports and look similar to this report_20210123_113021.klr Right-click direct onto that report, select > open with > Notepad. Save that file and attach it to your reply. To start the scan select OK in the "Run" box. A EULA window will open, tick all confirmation boxes then select "Accept" In the new window select "Change Parameters" In the new window ensure all selection boxes are ticked, then select "OK" The scan should now start... When complete if entries are found there will be options, if "Cure" is offered leave as is. For any other options change to "Delete" then select "Continue" When complete, or if nothing was found select "Close" Attach the report information as previously instructed...   Thank you

[Maurice Naggar]

@NgAnHieu Hello. Do you have status news ?

[Maurice Naggar]

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Tips to help protect from infection

Thanks