ckg Posted December 13, 2021 ID:1492754 Share Posted December 13, 2021 This program has been incorrectly tagged as ransomware. Review of the file on virus total https://www.virustotal.com/gui/file/20dbf35d55b4a00eda4bcb1b9237e023a2fec37305d7e56d6d1a08487cd26dc1 A zip of the exe is attached. VibVue.zip Link to post Share on other sites More sharing options...
ckg Posted December 20, 2021 Author ID:1493870 Share Posted December 20, 2021 @cli It would be really helpful if you can give some feedback on this issue. Link to post Share on other sites More sharing options...
Staff cli Posted December 21, 2021 Staff ID:1493985 Share Posted December 21, 2021 Sorry for late reply. It looks like the file was whitelisted 12/10/2021. If your detection was after that date, can you attach logs? Thanks. Link to post Share on other sites More sharing options...
ckg Posted December 21, 2021 Author ID:1493987 Share Posted December 21, 2021 2 minutes ago, cli said: Sorry for late reply. It looks like the file was whitelisted 12/10/2021. If your detection was after that date, can you attach logs? Thanks. The detection happened on December 10th ~3pm EST. Is it safe to assume we are now white listed after that false positive ? Link to post Share on other sites More sharing options...
Staff cli Posted December 21, 2021 Staff ID:1493991 Share Posted December 21, 2021 Yes. Please let us know if it happens again. At that point, we'll need logs. Thanks for reporting. Link to post Share on other sites More sharing options...
ckg Posted December 21, 2021 Author ID:1493992 Share Posted December 21, 2021 1 minute ago, cli said: Yes. Please let us know if it happens again. At that point, we'll need logs. Thanks for reporting. That is good to hear and thank you for following up. Link to post Share on other sites More sharing options...
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