Andy_Schmidt Posted October 17, 2021 ID:1484238 Share Posted October 17, 2021 Hi, what is the process of registering commercial software to avoid being "detected". The StudioLine (www.StudioLine.net) suite of Windows products (same code base for all) has been around for over 20 years. As a photo/media asset software, it can frequently process many hundreds of photos that were taken at a single event, and/or share portfolios of hundreds of pictures on the client's web presence. This week was the first time, that we saw this: We are the developer of that software and certainly wouldn't want our customer base to receive inappropriate warnings. Best Regards, Andy Schmidt www.StudioLine.net Link to post Share on other sites More sharing options...
Staff cli Posted October 17, 2021 Staff ID:1484244 Share Posted October 17, 2021 Can you attach the detected file? Thanks. Link to post Share on other sites More sharing options...
Andy_Schmidt Posted October 18, 2021 Author ID:1484315 Share Posted October 18, 2021 Here is the attached executable that matches the process that was reported. I'm a little confused, because I thought the Ransomware tool didn't rely on "signatures" of .EXEs but rather examines behavior patterns? PS: It's only the application's launcher - but will the be process reported in Task Manager for the duration the application is used. SLStartC.zip Link to post Share on other sites More sharing options...
Staff cli Posted October 18, 2021 Staff ID:1484404 Share Posted October 18, 2021 It doesn't, but I need the file to whitelist. Thanks for reporting this will be fixed in 10 minutes. Link to post Share on other sites More sharing options...
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