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Welcome to Malwarebytes! You need your AV programs and any firewalls to trust some Malwarebytes files.

For Windows Vista or Windows 7:

  • C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
  • C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
  • C:\ProgramData\Malwarebytes' Anti-Malware\rules.ref
  • C:\Windows\System32\drivers\mbam.sys
  • C:\Windows\System32\drivers\mbamswissarmy.sys

Though I believe the problem lies elsewhere. Keep an eye on this post for more comments... after you configure your AV program to accept the files in bold letters.. please report back, tell us what happened....regards

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