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Please remove website block

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Hello Malwarebytes Support,


This is Kent from Laipic, an user-oriented designer and manufacturer of online video presentation software Soom. Now we’ve been dedicated in offering the world’s most engaging and vivid online video presentation for webinar, online courses and telecommuting etc with sound daily feedback from global clients. Here is our official website for your kind reference: https://soom.us/

However, reports of company data surveillance & analysis recently indicate anti-virus software from a small amount of certain brands unfortunately classifies us risky level with harsh warning subsequently issued to our oversea users every time when people are ready to download and install Soom. This is honestly very disappointing and indeed caused bad impact to both our reputation and sales in a pretty negative way and with no doubt relevant influence will last for quite a long term in the coming days.

We’d strongly believe Malwarebytes as such a giant in anti-virus industry must’ve been aiming to a brighter and more secure cyber environment creation for all world’s inhabitants which frankly is more than just noble and we highly appreciate all your marvelous attitude and passion in the field. Now it’s a tragic as we all see that COVID-19 tortures the world all around and that’s the exact reason why Soom’s been also working so hard to help those in need via offering the most revolutionary and convenient online video presentation for telecommuting, webinar and online courses etc and people now make a living without risking their lives to step out because social responsibility is what Malwarebytes and Soom both bear and share during this hard time, is what floats in our blood.

With all privilege and honor, we respectfully acquire whitelist access under Malwarebytes brand anti-virus software for our common concept and purpose, that is establishment of more harmonious and joyful life and living atmosphere of tomorrow. Seriously crime and such other illegal conducts are what Soom never touched before and will definitely never touch in the future due to a simple reality that Soom sticks to human future improvement so we only behave right and legal with meanwhile great reputation to defend that our software is 100% secure to our daily work and life.

Many thanks for your time and kind understanding to all above.

If any further basic info needed for the whitelist access authorization please don’t hesitate to let us know.

Hope to hear from you soon.




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