tinamarie49 Posted September 30, 2009 ID:135545 Share Posted September 30, 2009 I downloaded and installed MBAM and Hijack This. They installed fine but now will not run. I get an error message that says Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.I am running Vista Home and have also enabled the TRUE local administrator and tried to run the programs under that user. I still receive the same error. I have installed W32kDiag and am currently running it.Here is the log file from that:Running from: C:\Users\Administrator\Documents\Downloads\Win32kDiag.exeLog file at : C:\Users\Administrator\Desktop\Win32kDiag.txtWARNING: Could not get backup privileges!Searching 'C:\Windows'...Found mount point : C:\Windows\AppPatch\Custom\CustomMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2DF2.tmp\ZAP2DF2.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP7040.tmp\ZAP7040.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAP81A.tmp\ZAP81A.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPE752.tmp\ZAPE752.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\NativeImages_v2.0.50727_32\Temp\ZAPEEF0.tmp\ZAPEEF0.tmpMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\temp\tempMount point destination : \Device\__max++>\^Found mount point : C:\Windows\assembly\tmp\tmpMount point destination : \Device\__max++>\^Cannot access: C:\Windows\bthservsdp.dat[1] 2009-09-29 19:51:49 12 C:\Windows\bthservsdp.dat ()Found mount point : C:\Windows\ehome\CreateDisc\style\styleMount point destination : \Device\__max++>\^Found mount point : C:\Windows\Globalization\GlobalizationMount point destination : \Device\__max++>\^Found mount point : C:\Windows\Help\Corporate\CorporateMount point destination : \Device\__max++>\^Found mount point : C:\Windows\Microsoft.NET\authman\authmanMount point destination : \Device\__max++>\^Found mount point : C:\Windows\nap\configuration\configurationMount point destination : \Device\__max++>\^Found mount point : C:\Windows\panther\setup.exe\setup.exeMount point destination : \Device\__max++>\^Found mount point : C:\Windows\PCHEALTH\ERRORREP\QHEADLES\QHEADLESMount point destination : \Device\__max++>\^Found mount point : C:\Windows\PCHEALTH\ERRORREP\QSIGNOFF\QSIGNOFFMount point destination : \Device\__max++>\^Found mount point : C:\Windows\PLA\Templates\TemplatesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\pss\pssMount point destination : \Device\__max++>\^Found mount point : C:\Windows\Registration\CRMLog\CRMLogMount point destination : \Device\__max++>\^Found mount point : C:\Windows\Roaming\Motive\MotiveMount point destination : \Device\__max++>\^Found mount point : C:\Windows\SchCache\SchCacheMount point destination : \Device\__max++>\^Found mount point : C:\Windows\security\templates\templatesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorerMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Local\Temp\TfsStore\Tfs_DAV\Tfs_DAVMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Media Center Programs\Media Center ProgramsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick LaunchMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\CertificatesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\UPnP Device Host\Description Documents\Description DocumentsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network ShortcutsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer ShortcutsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Recent\RecentMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\AppData\Roaming\Microsoft\Windows\Templates\TemplatesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Desktop\DesktopMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Documents\DocumentsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Downloads\DownloadsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Favorites\FavoritesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Links\LinksMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Music\MusicMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Pictures\PicturesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Saved Games\Saved GamesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\LocalService\Videos\VideosMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows\GameExplorer\GameExplorerMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Local\Microsoft\Windows Media Player NSS\3.0\SCPD\SCPDMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Media Center Programs\Media Center ProgramsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Internet Explorer\Quick Launch\Quick LaunchMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\Certificates\CertificatesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CRLs\CRLsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SystemCertificates\My\CTLs\CTLsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Network Shortcuts\Network ShortcutsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\Printer ShortcutsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Recent\RecentMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\Windows\Templates\TemplatesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Desktop\DesktopMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Documents\DocumentsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Downloads\DownloadsMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Favorites\FavoritesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Links\LinksMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Music\MusicMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Pictures\PicturesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Saved Games\Saved GamesMount point destination : \Device\__max++>\^Found mount point : C:\Windows\ServiceProfiles\NetworkService\Videos\VideosMount point destination : \Device\__max++>\^Found mount point : C:\Windows\SMINST\APPS\DTA\DTAMount point destination : \Device\__max++>\^Found mount point : C:\Windows\SMINST\DRV\DTA\DTAMount point destination : \Device\__max++>\^Found mount point : C:\Windows\SoftwareDistribution\AuthCabs\Downloaded\DownloadedMount point destination : \Device\__max++>\^Found mount point : C:\Windows\SoftwareDistribution\PostRebootEventCache\PostRebootEventCacheMount point destination : \Device\__max++>\^Found mount point : C:\Windows\SoftwareDistribution\ScanFile\ScanFileMount point destination : \Device\__max++>\^Found mount point : C:\Windows\Sun\Java\Deployment\DeploymentMount point destination : \Device\__max++>\^Cannot access: C:\Windows\System32\cngaudit.dll[1] 2006-11-02 05:46:03 61952 C:\Windows\System32\cngaudit.dll ()[2] 2006-11-02 05:46:03 11776 C:\Windows\System32\logevent.dll (Microsoft Corporation)[1] 2006-11-02 05:46:03 11776 C:\Windows\winsxs\x86_microsoft-windows-cngaudit-dll_31bf3856ad364e35_6.0.6000.16386_none_e62d292932a96ce6\cngaudit.dll (Microsoft Corporation)Cannot access: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl[1] 2009-09-29 19:54:37 64 C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl ()Please help.Thanks!! 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sjpritch25 Posted October 2, 2009 ID:136856 Share Posted October 2, 2009 Welcome to Malwarebytes!!!We still have some things to finish up, I need to make sure you still need assistance... Link to post Share on other sites More sharing options...
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