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Try this and see if it helps

# Uninstall Malwarebytes' Anti-Malware using Add/Remove programs in the control panel.

# Restart your computer (very important).

# Download and run this utility. mbam-clean.exe

# It will ask to restart your computer (please allow it to).

# After the computer restarts, Temporarily disable your Anti-Virus and install the latest version of Malwarebytes' Anti-Malware from here

Note: You will need to reactivate the program using the license you were sent if you are using the paid version

Please post back if this does not help B)

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731,0,6

Contact support

Thanks!

This error usually indicates a conflict between Chinese operating systems and Malwarebytes & Microsoft.

Microsoft has a bug in it's Unicode that somehow makes it unable to read some characters. Compounding that error, Malwarebytes is not coded in the C+ language code, which if it were would ignore that bug.

Microsoft for their part has not seen fit to address this bug and the developers here at Malwarebytes are slowly beginning to switch over but this will take a good amount of time with no timetable for completion set.

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