Megastorefront Posted September 25, 2009 ID:133072 Share Posted September 25, 2009 Is there a reason that I cant get it to update even tho I am on the internet? It says that there is no connection to the net. I have the Windows Police Pro virus. Link to post Share on other sites More sharing options...
yardbird Posted September 25, 2009 ID:133076 Share Posted September 25, 2009 Welcome to Malwarebytes! See if this thread helps: http://www.malwarebytes.org/forums/index.php?showtopic=23983 Post back if you still have issues...regards... Link to post Share on other sites More sharing options...
Megastorefront Posted September 25, 2009 Author ID:133081 Share Posted September 25, 2009 Welcome to Malwarebytes! See if this thread helps: http://www.malwarebytes.org/forums/index.php?showtopic=23983 Post back if you still have issues...regards...I got MBM to run, it just wont do the UPDATE. Link to post Share on other sites More sharing options...
yardbird Posted September 25, 2009 ID:133083 Share Posted September 25, 2009 Check to make sure your IE is set to On-Line, even if you use another browser..and not set to off-line please Link to post Share on other sites More sharing options...
Megastorefront Posted September 25, 2009 Author ID:133085 Share Posted September 25, 2009 Check to make sure your IE is set to On-Line, even if you use another browser..and not set to off-line pleaseMy internet browser is set to online. I can browse the net, I just cannot get MBM to do the update. Link to post Share on other sites More sharing options...
yardbird Posted September 25, 2009 ID:133086 Share Posted September 25, 2009 Is it also set to not use a proxy? and inthe LAN settings, use Auto Detect? Link to post Share on other sites More sharing options...
Megastorefront Posted September 25, 2009 Author ID:133087 Share Posted September 25, 2009 Is it also set to not use a proxy? and inthe LAN settings, use Auto Detect?Yes, it is set to use auto detect. Link to post Share on other sites More sharing options...
yardbird Posted September 25, 2009 ID:133089 Share Posted September 25, 2009 What are you using for an Anti-Virus/Firewall? please Link to post Share on other sites More sharing options...
Megastorefront Posted September 25, 2009 Author ID:133096 Share Posted September 25, 2009 What are you using for an Anti-Virus/Firewall? pleaseNo antivius at the moment and windows firewall Link to post Share on other sites More sharing options...
yardbird Posted September 25, 2009 ID:133100 Share Posted September 25, 2009 You don't have an AV program? You should consider Avira Free version, or some others, Meantime Please follow these instructions to get you fixed up: follow these instructions & post it in the HiJackLog Forum pleaseScan and post logs - read note at bottom in greenIf you're having Malware related issues with your computer that you're unable to resolve.Please read and follow the instructions provided here: I'm infected - What do I do now?If needed please post your logs in a NEW topic here: Malware Removal - HijackThis LogsWhen posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.Please do not install any software or use any removal/scanning tool except for those you're requested to run by the Helper that will assist you.Using these other tools often makes the cleanup task more difficult and time consuming.If you have already submitted for assistance at one of the other support sites on the Internet then you should not post a new log here, you should stay working with the Helper from that site until the issue is resolved.Do not assume you're clean because you don't see something in the logs. Please wait until the person assisting you provides feedback.There are often many others that require asistance as well, so please be patient. If no one has responded within 48 hours then please go ahead and post a request for reviewNOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can. Link to post Share on other sites More sharing options...
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