bikemanAMD Posted January 7, 2019 ID:1291062 Share Posted January 7, 2019 Hi All Currently Running Windows Defender, and Malwarebytes Free, Later on tonight Swapping to Avast Free, and keeping Malwarebytes free, each time I run ADW Cleaner 7.2.6.0 I end up with detections for Brighttag or something? So little bit uneasy continuing to trust Windows Defender for main protection, plus I used Avast for last 10-11 years Started using Avast back in 2006, when I got a very very very bad infection when I was a tester for WIndows Live One Care in Windows XP Days, and ever since then felt not too safe with Defender I have not removed or Restarted system yet to fix this, will hopefully wait for an answer regarding this and then take care of it AdwCleaner[S02].txt Link to post Share on other sites More sharing options...
Staff Malwarebytes Posted January 7, 2019 Staff ID:1291063 Share Posted January 7, 2019 ***This is an automated reply*** Hi, Thanks for posting in the AdwCleaner Help forum. Someone will reply shortly, but in the meantime here are a few resources which may help resolve your issue: AdwCleaner user guide A malicious element isn't being detected? Submit the sample here! Need help with another Malwarebytes product or malware removal? Click here for home support Click here for business support Click here for malware removal help Thanks in advance for your patience. -The Malwarebytes Forum Team Link to post Share on other sites More sharing options...
Elisabeth Posted January 22, 2019 ID:1293921 Share Posted January 22, 2019 Hi, Yes, you can safely remove all threads. s.thebrighttag.com is known to be an adware that shows popups and changes your browser settings. It can slow down your computer's performance. Thanks! Link to post Share on other sites More sharing options...
bikemanAMD Posted January 25, 2019 Author ID:1294456 Share Posted January 25, 2019 Ok I removed it a week ago, Rescanned today 1/24/2019, and still getting detection with ADW Cleaner, regularly Malwarebytes isn't saying any detections AdwCleaner[S08].txt Link to post Share on other sites More sharing options...
Elisabeth Posted January 25, 2019 ID:1294533 Share Posted January 25, 2019 Can you share debug log file and cleaning log file? Thanks! Link to post Share on other sites More sharing options...
bikemanAMD Posted January 25, 2019 Author ID:1294601 Share Posted January 25, 2019 Well I got the original scan detection log, second scan now showing clean for the moment, Debug log files with ADW Cleaner not seeing any of those present. I'll attach the cleaning log if that helps any AdwCleaner[S09].txt Link to post Share on other sites More sharing options...
Elisabeth Posted January 30, 2019 ID:1295626 Share Posted January 30, 2019 Hi, It looks like the logs are not being turned on for you, so you may have to enable the "Debug mode" in the Settings menu before cleaning in order to get this logfile (see picture below): After that, please clean again and share the log file. You'll find it in C:\AdwCleaner\Logs\AdwCleaner_Debug.log Thanks! Link to post Share on other sites More sharing options...
bikemanAMD Posted January 30, 2019 Author ID:1295631 Share Posted January 30, 2019 Ok Here is the requested log file, hopefully this helps AdwCleaner_Debug.log AdwCleaner[S09].txt Link to post Share on other sites More sharing options...
Elisabeth Posted January 30, 2019 ID:1295636 Share Posted January 30, 2019 hm... I don't see any TheBrightTag detection in the debug log file. Instead, it shows new detections. Did you manually (or with another software) remove TheBrightTag items, or were they cleaned with adwCleaner? Thanks! Link to post Share on other sites More sharing options...
bikemanAMD Posted January 30, 2019 Author ID:1295637 Share Posted January 30, 2019 Cleaned with ADWcleaner, then system restarted, then I posted the logs after restart Link to post Share on other sites More sharing options...
bikemanAMD Posted January 30, 2019 Author ID:1295649 Share Posted January 30, 2019 In Addition I've been detecting TheBrighttag.com with Adwcleaner for a while now on all systems, Previous Real time protection was Avast Free Antivirus, and Malwarebytes Free, Decided to run ADWCleaner to make sure nothing was missed, Detected PUP.OptionalLegacy and TheBrighttag.com, cleaned and restarted, on each system, and a few weeks later run ADWcleaner 7.2.6.0 again, and same detections yet again Not sure if false positive, something with Avast or what, Main Desktop currently running Windows Defender built into WIndows 10, I havent' switched the other systems yet til I determine what the cause is if possible Link to post Share on other sites More sharing options...
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