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MBAM, HJT, and others shut down on scan


HHS

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Judging from the other posts in this forum, I've got something similar to what seems rather popular now. MBAM will start up, but if I try to start a scan it just shuts down after a few seconds. Subsequent attempts to run the program give an error message that I don't have permissions or the disk is full. Re-running the setup program will get it back to where it will run, but it still shuts down on a scan. Renaming the program doesn't change any of this. HiJack This exhibits similar behavior and simply shuts down when I run a scan.

Avira AntiVir (free version) starts up with no problem, but clicking on the link to run a scan does nothing at all, the scan won't even start. Also, it shows that the resident AntiVir Guard is activated, but there is no icon in the system tray like there should be. Now that I think of it, SpyBot S&D's icon that is usually in the tray is missing also. The funny part is that AVG AntiVirus would run just fine and would complete a scan... it just didn't find anything at all to report. I uninstalled it and installed Avira.

I tried using a copy of "Ultimate Boot CD 4 Windows" that I had. Booting from the CD I was able to successfully run scans with Avira and SpyBot, but unfortunately I wasn't able to get them to update so they ran with (very) out of date definitions. They both did find several trojans, but obviously didn't solve whatever is at the root of the problem (no pun intended :( ).

I'm also getting redirected in both Firefox and IE whenever I try any kind of search on MBAM or Avira or similar things. A link to somewhere within the forums seems to get me in here, but simply typing in www.malwarebytes.org or a search on anything similar to "MBAM" or "malwarebytes" will get me redirected. Some of the redirections are to relatively harmless sites, but quite often they lead to stuff like AntiVirus 2009 and other scams promising a quick fix to all my problems.

I think its time to throw in the towel and admit that I'm in way over my head and ask for help from you kind folks.

Windows XP Pro SP3 with all the latest updates and hotfixes as of a few days ago

Firefox 3.5.2

Internet Explorer 8.0.6001.18702

3.8 GHz Pentium 4 with 2 GB RAM

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Hi JSntgRvr, thanks for helping me with this. Here's the Win32kDiag log file you wanted.

Log file is located at: C:\Documents and Settings\Receptionist\Desktop\Win32kDiag.txt

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP197.tmp\ZAP197.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP29A.tmp\ZAP29A.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2AF.tmp\ZAP2AF.tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Cookies\Cookies

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\History\History.IE5\History.IE5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\NAVITEMP\NAVITEMP

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Prefetch\Prefetch

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-2025429265-813497703-839522115-1005\S-1-5-21-2025429265-813497703-839522115-1005

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Cookies\Cookies

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\History.IE5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\Content.IE5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Cannot access: C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 08:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

[2] 2008-04-13 20:11:53 56320 C:\System Volume Information\_restore{5350F312-F892-4C00-854E-BE4063EA88DE}\RP52\A0015348.dll (Microsoft Corporation)

[2] 2004-08-04 08:00:00 55808 C:\System Volume Information\_restore{5350F312-F892-4C00-854E-BE4063EA88DE}\RP8\A0001660.dll (Microsoft Corporation)

[2] 2004-08-04 08:00:00 55808 C:\System Volume Information\_restore{5350F312-F892-4C00-854E-BE4063EA88DE}\RP8\A0002700.dll (Microsoft Corporation)

[2] 2004-08-04 08:00:00 55808 C:\System Volume Information\_restore{5350F312-F892-4C00-854E-BE4063EA88DE}\RP8\A0004061.dll (Microsoft Corporation)

[2] 2008-04-13 20:11:53 56320 C:\System Volume Information\_restore{5350F312-F892-4C00-854E-BE4063EA88DE}\RP81\A0030030.dll (Microsoft Corporation)

Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\mof\good\good

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\Temporary Internet Files\Content.IE5\Content.IE5

Mount point destination : \Device\__max++>\^

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Finished!

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Hi, HHS ;)

Please follow these steps:

Step 1

Open a command prompt. (Start->Run, type CMD and click OK) At the prompt copy and paste the following and press Enter after each line:

Copy C:\WINDOWS\ServicePackFiles\i386\eventlog.dll C:\

Exit

Step 2

Click on Start->Run, copy and paste the following command into the "Run" box (including the quotation marks), and click OK. When it's finished, there will be a log called Win32kDiag.txt on your desktop. Please open it with notepad and post the contents here in your next reply.

"%userprofile%\desktop\win32kdiag.exe" -f -r

Step 3

1. Please download The Avenger by Swandog46 to your Desktop.

  • Right click on the Avenger.zip folder and select "Extract All..."
  • Follow the prompts and extract the avenger folder to your desktop

2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):

Begin copying here:
Files to move:
C:\eventlog.dll | C:\WINDOWS\system32\eventlog.dll

Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.

3. Now, open the avenger folder and start The Avenger program by clicking on its icon.

  • Right click on the window under Input script here:, and select Paste.
  • You can also click on this window and press (Ctrl+V) to paste the contents of the clipboard.
  • Click on Execute
  • Answer "Yes" twice when prompted.

4. The Avenger will automatically do the following:

[*]It will Restart your computer. ( In cases where the code to execute contains "Drivers to Delete", The Avenger will actually restart your system twice.)

[*]On reboot, it will briefly open a black command window on your desktop, this is normal.

[*]After the restart, it creates a log file that should open with the results of Avenger

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Everything seemed to run smoothly, no errors or problems. The four log files follow.

Log file is located at: C:\Documents and Settings\Receptionist\Desktop\Win32kDiag.txt

Removing all found mount points.

Attempting to reset file permissions.

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...

Found mount point : C:\WINDOWS\addins\addins

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\addins\addins

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP197.tmp\ZAP197.tmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP197.tmp\ZAP197.tmp

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP29A.tmp\ZAP29A.tmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP29A.tmp\ZAP29A.tmp

Found mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2AF.tmp\ZAP2AF.tmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\Temp\ZAP2AF.tmp\ZAP2AF.tmp

Found mount point : C:\WINDOWS\assembly\temp\temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\temp\temp

Found mount point : C:\WINDOWS\assembly\tmp\tmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\assembly\tmp\tmp

Found mount point : C:\WINDOWS\Config\Config

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Config\Config

Found mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Connection Wizard\Connection Wizard

Found mount point : C:\WINDOWS\Cookies\Cookies

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Cookies\Cookies

Found mount point : C:\WINDOWS\History\History.IE5\History.IE5

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\History\History.IE5\History.IE5

Found mount point : C:\WINDOWS\ime\chsime\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\chsime\applets\applets

Found mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\CHTIME\Applets\Applets

Found mount point : C:\WINDOWS\ime\imejp\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imejp\applets\applets

Found mount point : C:\WINDOWS\ime\imejp98\imejp98

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imejp98\imejp98

Found mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imjp8_1\applets\applets

Found mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imkr6_1\applets\applets

Found mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\imkr6_1\dicts\dicts

Found mount point : C:\WINDOWS\ime\shared\res\res

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\ime\shared\res\res

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\0DC1503A46F231838AD88BCDDC8E8F7C\3.2.30729\3.2.30729

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\D7314F9862C648A4DB8BE2A5B47BE100\1.0.0\1.0.0

Found mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Installer\$PatchCache$\Managed\DC3BF90CC0D3D2F398A9A6D1762F70F3\2.2.30729\2.2.30729

Found mount point : C:\WINDOWS\java\classes\classes

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\java\classes\classes

Found mount point : C:\WINDOWS\java\trustlib\trustlib

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\java\trustlib\trustlib

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\Temporary ASP.NET Files\Bind Logs\Bind Logs

Found mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET Files\Temporary ASP.NET Files

Found mount point : C:\WINDOWS\msapps\msinfo\msinfo

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\msapps\msinfo\msinfo

Found mount point : C:\WINDOWS\NAVITEMP\NAVITEMP

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\NAVITEMP\NAVITEMP

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\ERRORREP\QHEADLES\QHEADLES

Found mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\ERRORREP\QSIGNOFF\QSIGNOFF

Found mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\batch\batch

Found mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\Config\CheckPoint\CheckPoint

Found mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\HelpFiles\HelpFiles

Found mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\InstalledSKUs\InstalledSKUs

Found mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\System\DFS\DFS

Found mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\System\News\News

Found mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\pchealth\helpctr\Temp\Temp

Found mount point : C:\WINDOWS\PIF\PIF

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\PIF\PIF

Found mount point : C:\WINDOWS\Prefetch\Prefetch

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Prefetch\Prefetch

Found mount point : C:\WINDOWS\Recent\Recent

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Recent\Recent

Found mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Registration\CRMLog\CRMLog

Found mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\Downloaded

Found mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\SoftwareDistribution\EventCache\EventCache

Found mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Sun\Java\Deployment\Deployment

Found mount point : C:\WINDOWS\system32\1025\1025

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1025\1025

Found mount point : C:\WINDOWS\system32\1028\1028

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1028\1028

Found mount point : C:\WINDOWS\system32\1031\1031

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1031\1031

Found mount point : C:\WINDOWS\system32\1037\1037

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1037\1037

Found mount point : C:\WINDOWS\system32\1041\1041

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1041\1041

Found mount point : C:\WINDOWS\system32\1042\1042

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1042\1042

Found mount point : C:\WINDOWS\system32\1054\1054

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\1054\1054

Found mount point : C:\WINDOWS\system32\2052\2052

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\2052\2052

Found mount point : C:\WINDOWS\system32\3076\3076

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\3076\3076

Found mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\3com_dmi\3com_dmi

Found mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\appmgmt\MACHINE\MACHINE

Found mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-2025429265-813497703-839522115-1005\S-1-5-21-2025429265-813497703-839522115-1005

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\appmgmt\S-1-5-21-2025429265-813497703-839522115-1005\S-1-5-21-2025429265-813497703-839522115-1005

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\Media Player\Media Player

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\Certificates\Certificates

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CRLs\CRLs

Found mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\SystemCertificates\My\CTLs\CTLs

Found mount point : C:\WINDOWS\system32\config\systemprofile\Cookies\Cookies

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Cookies\Cookies

Found mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Desktop\Desktop

Found mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Favorites\Favorites

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\History.IE5

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\History.IE5

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Recent\Recent

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Recent\Recent

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temp\Temp

Found mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\Content.IE5

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\Content.IE5

Found mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\My Documents\My Documents

Found mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\NetHood\NetHood

Found mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\PrintHood\PrintHood

Found mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\config\systemprofile\Recent\Recent

Found mount point : C:\WINDOWS\system32\dhcp\dhcp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\dhcp\dhcp

Found mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\drivers\disdn\disdn

Cannot access: C:\WINDOWS\system32\eventlog.dll

Attempting to restore permissions of : C:\WINDOWS\system32\eventlog.dll

[1] 2004-08-04 08:00:00 55808 C:\WINDOWS\$NtServicePackUninstall$\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 56320 C:\WINDOWS\ServicePackFiles\i386\eventlog.dll (Microsoft Corporation)

[1] 2008-04-13 20:11:53 61952 C:\WINDOWS\system32\eventlog.dll ()

[2] 2008-04-13 20:11:53 56320 C:\WINDOWS\system32\logevent.dll (Microsoft Corporation)

Found mount point : C:\WINDOWS\system32\export\export

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\export\export

Found mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\IME\CINTLGNT\CINTLGNT

Found mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\IME\PINTLGNT\PINTLGNT

Found mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\IME\TINTLGNT\TINTLGNT

Found mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\mui\dispspec\dispspec

Found mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\ispsgnup\ispsgnup

Found mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\oemcust\oemcust

Found mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\oemhw\oemhw

Found mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\html\oemreg\oemreg

Found mount point : C:\WINDOWS\system32\oobe\sample\sample

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\oobe\sample\sample

Found mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\ShellExt\ShellExt

Found mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\spool\drivers\WIN40\WIN40

Found mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\spool\PRINTERS\PRINTERS

Found mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wbem\mof\bad\bad

Found mount point : C:\WINDOWS\system32\wbem\mof\good\good

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wbem\mof\good\good

Found mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wbem\snmp\snmp

Found mount point : C:\WINDOWS\system32\wins\wins

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\wins\wins

Found mount point : C:\WINDOWS\system32\xircom\xircom

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\system32\xircom\xircom

Found mount point : C:\WINDOWS\Temporary Internet Files\Content.IE5\Content.IE5

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\Temporary Internet Files\Content.IE5\Content.IE5

Found mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Mount point destination : \Device\__max++>\^

Removing mount point : C:\WINDOWS\WinSxS\InstallTemp\InstallTemp

Finished!

Logfile of The Avenger Version 2.0, © by Swandog46

http://swandog46.geekstogo.com

Platform: Windows XP

*******************

Script file opened successfully.

Script file read successfully.

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:

Rootkit scan active.

No rootkits found!

File move operation "C:\eventlog.dll|C:\WINDOWS\system32\eventlog.dll" completed successfully.

Completed script processing.

*******************

Finished! Terminate.

Malwarebytes' Anti-Malware 1.40

Database version: 2749

Windows 5.1.2600 Service Pack 3

9/6/2009 5:33:18 PM

mbam-log-2009-09-06 (17-33-18).txt

Scan type: Quick Scan

Objects scanned: 99660

Time elapsed: 2 minute(s), 47 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 1

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

HKEY_CURRENT_USER\SOFTWARE\XML (Trojan.FakeAlert) -> Quarantined and deleted successfully.

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

(No malicious items detected)

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

ComboFix 09-09-06.02 - Receptionist 09/06/2009 17:40.1.2 - NTFSx86

Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1598 [GMT -4:00]

Running from: c:\documents and settings\Receptionist\Desktop\Combo-Fix.exe

AV: AntiVir Desktop *On-access scanning disabled* (Outdated) {AD166499-45F9-482A-A743-FDD3350758C7}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\windows\Installer\853285(2).msi

c:\windows\Installer\853285(3).msi

c:\windows\Installer\853285.msi

c:\windows\Installer\a614b.msi

.

((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))

.

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}

-------\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226EE}

((((((((((((((((((((((((( Files Created from 2009-08-06 to 2009-09-06 )))))))))))))))))))))))))))))))

.

2009-09-06 21:24 . 2009-08-03 17:36 38160 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys

2009-09-06 21:24 . 2009-09-06 21:24 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2009-09-06 21:24 . 2009-08-03 17:36 19096 ----a-w- c:\windows\system32\drivers\mbam.sys

2009-09-03 20:58 . 2009-09-03 20:58 -------- d-----w- c:\program files\Trend Micro

2009-09-03 20:47 . 2009-09-03 21:00 -------- d-----w- c:\program files\SpyZooka

2009-09-03 16:53 . 2009-07-28 20:33 55656 ----a-w- c:\windows\system32\drivers\avgntflt.sys

2009-09-03 16:53 . 2009-03-30 14:33 96104 ----a-w- c:\windows\system32\drivers\avipbb.sys

2009-09-03 16:53 . 2009-02-13 16:29 22360 ----a-w- c:\windows\system32\drivers\avgntmgr.sys

2009-09-03 16:53 . 2009-02-13 16:17 45416 ----a-w- c:\windows\system32\drivers\avgntdd.sys

2009-09-03 16:53 . 2009-09-03 16:53 -------- d-----w- c:\program files\Avira

2009-09-03 16:53 . 2009-09-03 16:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Avira

2009-09-03 16:22 . 2009-09-06 21:07 -------- d--h--w- c:\windows\PIF

2009-09-02 20:06 . 2009-09-02 20:06 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard

2009-09-02 20:04 . 2009-09-02 20:04 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard(3)

2009-09-02 19:40 . 2009-09-02 19:40 -------- d-----w- c:\program files\Common Files\Wise Installation Wizard(2)

2009-09-02 19:38 . 2009-09-02 19:38 -------- d-----w- c:\documents and settings\Administrator\IETldCache

2009-09-02 19:38 . 2009-09-03 16:48 -------- d-----w- c:\documents and settings\Administrator\Local Settings\Application Data\Microsoft

2009-09-02 19:38 . 2009-09-03 11:53 -------- d-s---w- c:\documents and settings\Administrator

2009-09-01 14:46 . 2009-09-01 14:46 -------- d-----w- c:\program files\AudioShell

2009-08-31 13:10 . 2009-08-31 13:10 -------- d-----w- c:\documents and settings\Receptionist\Application Data\Free PDF to Word Converter

2009-08-31 13:10 . 2009-08-31 13:10 -------- d-----w- c:\documents and settings\All Users\Application Data\Smart Soft

2009-08-31 13:10 . 2009-08-31 13:10 -------- d-----w- c:\program files\Free PDF to Word Converter

2009-08-28 17:56 . 2009-08-28 18:21 -------- d-----w- c:\documents and settings\All Users\Application Data\Printer's Apprentice

2009-08-28 17:56 . 2009-08-28 17:57 -------- d-----w- c:\documents and settings\Receptionist\Application Data\Printer's Apprentice

2009-08-28 17:54 . 2009-08-28 17:54 -------- d-----w- c:\program files\Lose Your Mind Development

2009-08-25 15:42 . 2009-08-25 15:42 -------- d-----w- c:\program files\PDFCreator

2009-08-25 15:42 . 1998-07-06 05:00 23552 ----a-w- c:\windows\system32\MSMPIDE.DLL

2009-08-25 14:50 . 2009-08-25 15:42 -------- d-----w- c:\documents and settings\Receptionist\Local Settings\Application Data\ApplicationHistory

2009-08-25 14:50 . 2001-10-28 21:42 116224 ----a-w- c:\windows\system32\pdfcmnnt.dll

2009-08-24 18:31 . 2009-08-24 18:31 -------- d-----w- c:\windows\Sun

2009-08-20 17:46 . 2009-08-20 17:46 -------- d-----w- c:\program files\MSECache

2009-08-20 15:05 . 2009-08-20 15:05 -------- d-----w- c:\documents and settings\Receptionist\.thumbnails

2009-08-20 15:03 . 2009-09-02 15:45 -------- d-----w- c:\documents and settings\Receptionist\Application Data\gtk-2.0

2009-08-20 14:41 . 2009-09-02 15:45 -------- d-----w- c:\documents and settings\Receptionist\.gimp-2.6

2009-08-20 14:19 . 2009-08-20 14:19 -------- d-----w- c:\program files\GIMP-2.0

2009-08-18 13:19 . 2009-08-18 13:19 -------- d-----w- c:\documents and settings\Receptionist\dwhelper

2009-08-13 17:43 . 2009-08-13 17:43 -------- d-----w- c:\documents and settings\Receptionist\Application Data\Tracker Software

2009-08-13 16:06 . 2009-08-13 16:06 0 ----a-w- c:\windows\nsreg.dat

2009-08-13 16:06 . 2009-08-13 16:06 -------- d-----w- c:\documents and settings\Receptionist\Local Settings\Application Data\Mozilla

2009-08-13 15:57 . 2009-08-13 15:57 -------- d-----w- c:\documents and settings\Receptionist\Application Data\ScanSoft

2009-08-13 14:04 . 2009-08-13 14:04 -------- d-----w- c:\program files\JoshMadison

2009-08-13 13:37 . 2009-08-13 13:37 -------- d-----w- c:\program files\IrfanView

2009-08-13 13:27 . 2009-08-13 13:27 -------- d-----w- c:\documents and settings\Receptionist\Application Data\PC-FAX TX

2009-08-12 18:48 . 2009-08-12 18:48 411368 ----a-w- c:\windows\system32\deploytk.dll

2009-08-12 18:32 . 2009-08-12 18:49 -------- d-----w- c:\program files\Java

2009-08-12 18:32 . 2009-08-12 18:32 -------- d-----w- c:\program files\Common Files\Java

2009-08-12 18:31 . 2009-08-12 18:31 -------- d-----w- c:\documents and settings\Receptionist\Application Data\Chiu Software Systems

2009-08-12 08:00 . 2009-07-10 13:27 1315328 -c----w- c:\windows\system32\dllcache\msoe.dll

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2009-09-02 20:07 . 2009-08-03 18:13 -------- d-----w- c:\program files\SUPERAntiSpyware

2009-09-02 07:02 . 2009-08-04 19:18 -------- d-----w- c:\program files\MyDefrag v4.1.2

2009-08-27 18:17 . 2009-07-29 17:18 91008 ----a-w- c:\documents and settings\Receptionist\Local Settings\Application Data\GDIPFONTCACHEV1.DAT

2009-08-05 09:01 . 2004-08-04 12:00 204800 ----a-w- c:\windows\system32\mswebdvd.dll

2009-08-03 20:28 . 2009-08-03 20:28 -------- d-----w- c:\documents and settings\Receptionist\Application Data\ImgBurn

2009-08-03 18:13 . 2009-08-03 18:13 -------- d-----w- c:\documents and settings\All Users\Application Data\SUPERAntiSpyware.com

2009-08-03 18:13 . 2009-08-03 18:13 -------- d-----w- c:\documents and settings\Receptionist\Application Data\SUPERAntiSpyware.com

2009-08-03 18:11 . 2009-08-03 18:11 -------- d-----w- c:\documents and settings\Receptionist\Application Data\Malwarebytes

2009-08-03 18:11 . 2009-08-03 18:11 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes

2009-08-03 16:20 . 2009-08-03 16:20 -------- d-----w- c:\documents and settings\Receptionist\Application Data\Corel

2009-08-03 15:41 . 2009-08-03 15:41 -------- d-----w- c:\program files\SigmaTel

2009-08-03 15:41 . 2009-07-15 19:25 -------- d--h--w- c:\program files\InstallShield Installation Information

2009-08-03 15:41 . 2009-07-15 19:24 -------- d-----w- c:\program files\Common Files\InstallShield

2009-08-03 15:29 . 2009-08-03 15:29 -------- d-----w- c:\program files\Broadcom

2009-08-03 15:16 . 2009-08-03 15:16 -------- d-----w- c:\program files\Intel

2009-08-02 18:26 . 2009-08-04 19:18 95232 ----a-w- c:\windows\system32\MyDefragScreenSaver.scr

2009-08-02 18:26 . 2009-08-04 19:18 861184 ----a-w- c:\windows\system32\MyDefragScreenSaver.exe

2009-07-31 21:09 . 2009-07-31 21:09 -------- d-----w- c:\program files\NVIDIA Corporation

2009-07-31 20:44 . 2009-07-31 20:44 -------- d-----w- c:\program files\Microsoft Silverlight

2009-07-31 20:43 . 2009-07-15 19:09 -------- d-----w- c:\program files\Microsoft Works

2009-07-31 20:00 . 2009-07-20 15:56 -------- d-----w- c:\program files\RDS

2009-07-30 14:25 . 2009-07-30 14:25 -------- d-----w- c:\program files\MSBuild

2009-07-30 14:25 . 2009-07-30 14:25 -------- d-----w- c:\program files\Reference Assemblies

2009-07-30 13:24 . 2009-07-30 13:24 -------- d-----w- c:\program files\Tracker Software

2009-07-20 15:49 . 2009-07-20 15:41 -------- d-----w- c:\program files\RMClient

2009-07-20 14:29 . 2009-07-20 14:29 -------- d-----r- c:\documents and settings\Receptionist\Application Data\Brother

2009-07-17 19:01 . 2004-08-04 12:00 58880 ----a-w- c:\windows\system32\atl.dll

2009-07-16 20:52 . 2009-07-16 20:52 -------- d-----w- c:\program files\MSXML 4.0

2009-07-16 17:39 . 2009-07-16 17:39 -------- d-----r- c:\documents and settings\Server\Application Data\Brother

2009-07-16 17:34 . 2009-07-16 17:34 50 ----a-w- c:\windows\system32\bridf07a.dat

2009-07-16 17:34 . 2009-07-16 17:34 -------- d-----w- c:\program files\Brother

2009-07-16 17:32 . 2009-07-16 17:32 -------- d-----w- c:\documents and settings\Server\Application Data\InstallShield

2009-07-16 17:32 . 2009-07-16 17:32 -------- d-----w- c:\program files\Nuance

2009-07-16 17:31 . 2009-07-16 17:31 -------- d-----w- c:\documents and settings\All Users\Application Data\ScanSoft

2009-07-16 17:31 . 2009-07-16 17:31 -------- d-----w- c:\documents and settings\All Users\Application Data\InstallShield

2009-07-16 17:31 . 2009-07-16 17:31 -------- d-----w- c:\program files\Common Files\ScanSoft Shared

2009-07-16 17:31 . 2009-07-16 17:31 -------- d-----w- c:\program files\ScanSoft

2009-07-16 17:30 . 2009-07-16 17:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Brother

2009-07-15 19:27 . 2009-07-15 19:25 -------- d-----w- c:\documents and settings\Server\Application Data\Corel

2009-07-15 19:24 . 2009-07-15 19:24 -------- d-----w- c:\program files\Common Files\Borland Shared

2009-07-15 19:24 . 2009-07-15 19:23 -------- d-----w- c:\program files\WordPerfect Office 12

2009-07-15 19:23 . 2009-07-15 19:23 -------- d-----w- c:\program files\Common Files\Corel

2009-07-15 19:17 . 2009-07-15 19:17 -------- d-----w- c:\program files\Common Files\Adobe AIR

2009-07-15 19:09 . 2009-07-15 19:09 -------- d-----w- c:\program files\Common Files\L&H

2009-07-15 19:09 . 2009-07-15 19:09 -------- d-----w- c:\program files\Microsoft ActiveSync

2009-07-12 16:21 . 2004-08-04 12:00 233472 ----a-w- c:\windows\system32\wmpdxm.dll

2009-07-03 17:09 . 2004-08-04 12:00 915456 ----a-w- c:\windows\system32\wininet.dll

2009-06-25 08:25 . 2004-08-04 12:00 730112 ----a-w- c:\windows\system32\lsasrv.dll

2009-06-25 08:25 . 2004-08-04 12:00 56832 ----a-w- c:\windows\system32\secur32.dll

2009-06-25 08:25 . 2004-08-04 12:00 54272 ----a-w- c:\windows\system32\wdigest.dll

2009-06-25 08:25 . 2004-08-04 12:00 301568 ----a-w- c:\windows\system32\kerberos.dll

2009-06-25 08:25 . 2004-08-04 12:00 147456 ----a-w- c:\windows\system32\schannel.dll

2009-06-25 08:25 . 2004-08-04 12:00 136192 ----a-w- c:\windows\system32\msv1_0.dll

2009-06-24 11:18 . 2004-08-04 12:00 92928 ----a-w- c:\windows\system32\drivers\ksecdd.sys

2009-06-16 20:53 . 2009-06-16 20:53 21640 ----a-w- c:\windows\system32\emptyregdb.dat

2009-06-16 14:36 . 2004-08-04 12:00 81920 ----a-w- c:\windows\system32\fontsub.dll

2009-06-16 14:36 . 2004-08-04 12:00 119808 ----a-w- c:\windows\system32\t2embed.dll

2009-06-12 12:31 . 2004-08-04 12:00 80896 ----a-w- c:\windows\system32\tlntsess.exe

2009-06-12 12:31 . 2004-08-04 12:00 76288 ----a-w- c:\windows\system32\telnet.exe

2009-06-10 14:13 . 2004-08-04 12:00 84992 ----a-w- c:\windows\system32\avifil32.dll

2009-06-10 13:19 . 2009-06-16 20:52 2066432 ----a-w- c:\windows\system32\mstscax.dll

2009-06-10 06:14 . 2004-08-04 12:00 132096 ----a-w- c:\windows\system32\wkssvc.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-14 15360]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-05-13 13684736]

"SSBkgdUpdate"="c:\program files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" [2006-10-25 210472]

"PaperPort PTD"="c:\program files\ScanSoft\PaperPort\pptd40nt.exe" [2007-01-30 30248]

"IndexSearch"="c:\program files\ScanSoft\PaperPort\IndexSearch.exe" [2007-01-30 46632]

"PPort11reminder"="c:\program files\ScanSoft\PaperPort\Ereg\Ereg.exe" [2007-02-01 255528]

"BrMfcWnd"="c:\program files\Brother\Brmfcmon\BrMfcWnd.exe" [2007-03-23 663552]

"ControlCenter3"="c:\program files\Brother\ControlCenter3\brctrcen.exe" [2007-01-26 65536]

"JobHisInit"="c:\program files\RMClient\JobHisInit.exe" [2003-05-30 135168]

"MplSetUp"="c:\program files\RMClient\MplSetUp.exe" [2000-11-05 40960]

"NvMediaCenter"="c:\windows\system32\NvMcTray.dll" [2009-05-13 86016]

"avgnt"="c:\program files\Avira\AntiVir Desktop\avgnt.exe" [2009-03-02 209153]

"nwiz"="nwiz.exe" - c:\windows\system32\nwiz.exe [2009-05-13 1650688]

"SigmatelSysTrayApp"="stsystra.exe" - c:\windows\stsystra.exe [2005-03-22 339968]

c:\documents and settings\All Users\Start Menu\Programs\Startup\

Function Palette.lnk - c:\program files\RDS\PLTBar.exe [2009-7-20 114688]

Outlook.lnk - c:\program files\Microsoft Office\OFFICE11\OUTLOOK.EXE [2008-4-23 199688]

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\policies\explorer]

"NoSMMyDocs"= 01000000

"NoSMMyPictures"= 01000000

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]

"%windir%\\system32\\sessmgr.exe"=

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=

"c:\\Program Files\\Mozilla Firefox\\firefox.exe"=

"c:\\Program Files\\RDS\\PLCtrlWz.exe"=

"c:\\Program Files\\RDS\\PLDlnk.exe"=

R1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\sasdifsv.sys [7/28/2009 10:53 AM 9968]

R1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [8/12/2009 9:12 AM 74480]

R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\Avira\AntiVir Desktop\sched.exe [9/3/2009 12:53 PM 108289]

R2 NVIDIA Performance Driver Service;NVIDIA Performance Driver Service;c:\program files\NVIDIA Corporation\Performance Drivers\nvPDsvc.exe [12/11/2008 7:08 AM 3575808]

S3 SASENUM;SASENUM;c:\program files\SUPERAntiSpyware\SASENUM.SYS [7/28/2009 10:53 AM 7408]

[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\>{60B49E34-C7CC-11D0-8953-00A0C90347FF}]

"c:\windows\system32\rundll32.exe" "c:\windows\system32\iedkcs32.dll",BrandIEActiveSetup SIGNUP

.

Contents of the 'Scheduled Tasks' folder

2009-09-02 c:\windows\Tasks\FastUpdate.job

- c:\program files\MyDefrag v4.1.2\Scripts\FastUpdate.MyD [2009-08-04 23:55]

.

.

------- Supplementary Scan -------

.

uStart Page = hxxp://www.homesmartservices.net/

uInternet Connection Wizard,ShellNext = "c:\program files\Outlook Express\msimn.exe"

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

FF - ProfilePath - c:\documents and settings\Receptionist\Application Data\Mozilla\Firefox\Profiles\nfcw908q.default\

FF - prefs.js: browser.startup.homepage - hxxp://www.homesmartservices.net/

FF - component: c:\documents and settings\Receptionist\Application Data\Mozilla\Firefox\Profiles\nfcw908q.default\extensions\{a7c6cf7f-112c-4500-a7ea-39801a327e5f}\platform\WINNT_x86-msvc\components\ipc.dll

FF - plugin: c:\program files\Mozilla Firefox\plugins\npPDFXCviewNPPlugin.dll

FF - plugin: c:\program files\Tracker Software\PDF Viewer\npPDFXCviewNPPlugin.dll

FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\

.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net

Rootkit scan 2009-09-06 17:44

Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully

hidden files: 0

**************************************************************************

.

--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(3020)

c:\windows\system32\WININET.dll

c:\windows\system32\ieframe.dll

.

------------------------ Other Running Processes ------------------------

.

c:\program files\Avira\AntiVir Desktop\avguard.exe

c:\program files\Java\jre6\bin\jqs.exe

c:\program files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

c:\windows\system32\nvsvc32.exe

c:\windows\system32\wscntfy.exe

c:\windows\system32\rundll32.exe

c:\program files\Brother\ControlCenter3\BrccMCtl.exe

c:\program files\Brother\Brmfcmon\BrMfcMon.exe

.

**************************************************************************

.

Completion time: 2009-09-06 17:45 - machine was rebooted

ComboFix-quarantined-files.txt 2009-09-06 21:45

Pre-Run: 149,480,128,512 bytes free

Post-Run: 149,393,657,856 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe

[boot loader]

timeout=2

default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS

[operating systems]

c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect

230 --- E O F --- 2009-08-28 12:51

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Hi, HHS ;)

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1

Download Mirror #2

  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    :Dir
    c:\program files\Common Files\Wise Installation Wizard /s
    c:\program files\Common Files\Wise Installation Wizard(3) /s
    c:\program files\Common Files\Wise Installation Wizard(2) /s


  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Lets check for remnants:

Please do an online scan with Kaspersky WebScanner

Kaspersky online scanner uses JAVA tecnology to perform the scan. If you do not have the latest JAVA version, follow the instrutions below under Upgrading Java, to download and install the latest vesion.

  1. Read through the requirements and privacy statement and click on Accept button.
  2. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
  3. When the downloads have finished, click on Settings.
  4. Make sure the following is checked.
    • Spyware, Adware, Dialers, and other potentially dangerous programs
      Archives
      Mail databases

[*]Click on My Computer under Scan.

[*]Once the scan is complete, it will display the results. Click on View Scan Report.

[*]You will see a list of infected items there. Click on Save Report As....

[*]Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.

[*]Please post this log in your next reply.

Attention! Kaspersky Online Scanner 7.0 may fail to start if another anti-virus program is already installed and running on your computer. Please deactivate the anti-virus software installed on your computer prior to starting Kaspersky Online Scanner 7.0.

Upgrading Java:

  • Download the latest version of Java SE Runtime Environment (JRE) JRE 6 Update 16.
  • Click the "Download" button to the right.
  • Select your Platform and check the box that says: "I agree to the Java SE Runtime Environment 6 License Agreement.".
  • Click on Continue.
  • Click on the link to download Windows Offline Installation (jre-6u16-windows-i586.exe) and save it to your desktop. Do NOT use the Sun Download Manager..
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Control Panel, double-click on Add/Remove programs and remove all older versions of Java.
  • Check any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on the download to install the newest version.(Vista users, right click on the jre-6u16-windows-i586.exe and select "Run as an Administrator.")

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Looks like the good guys are winning. ;)

SystemLook v1.0 by jpshortstuff (29.08.09)

Log created at 10:26 on 07/09/2009 by Receptionist (Administrator - Elevation successful)

========== Dir ==========

c:\program files\Common Files\Wise Installation Wizard - Parameters: "/s"

---Files---

WISCDDCBBF1270346BC938BBCC81A1EEAAA_4_27_0_1000.MSI --a--- 6758400 bytes [18:12 03/08/2009] [18:12 03/08/2009]

No folders found.

c:\program files\Common Files\Wise Installation Wizard(3) - Parameters: "/s"

---Files---

WISCDDCBBF1270346BC938BBCC81A1EEAAA_4_27_0_1000.MSI --a--- 6758400 bytes [18:12 03/08/2009] [18:12 03/08/2009]

No folders found.

c:\program files\Common Files\Wise Installation Wizard(2) - Parameters: "/s"

---Files---

WISCDDCBBF1270346BC938BBCC81A1EEAAA_4_27_0_1000.MSI --a--- 6758400 bytes [18:12 03/08/2009] [18:12 03/08/2009]

No folders found.

-=End Of File=-

--------------------------------------------------------------------------------

KASPERSKY ONLINE SCANNER 7.0: scan report

Monday, September 7, 2009

Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)

Kaspersky Online Scanner version: 7.0.26.13

Last database update: Monday, September 07, 2009 16:13:51

Records in database: 2756702

--------------------------------------------------------------------------------

Scan settings:

scan using the following database: extended

Scan archives: yes

Scan e-mail databases: yes

Scan area - My Computer:

A:\

C:\

D:\

E:\

F:\

Scan statistics:

Objects scanned: 44857

Threats found: 0

Infected objects found: 0

Suspicious objects found: 0

Scan duration: 00:41:52

No threats found. Scanned area is clean.

Selected area has been scanned.

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Hi, HHS ;)

Yes. All seems clear. Just some housekeeping left to do.

Withing the c:\program files\Common Files there are three folders with the same file.

  1. Wise Installation Wizard
  2. Wise Installation Wizard(2)
  3. Wise Installation Wizard(3)

Withing those folder one sigle file that I do not recognize:

WISCDDCBBF1270346BC938BBCC81A1EEAAA_4_27_0_1000.MSI

Each file is a wiping 6.8 MB file.

First remove the following folders:

  • Wise Installation Wizard(2)
  • Wise Installation Wizard(3)

If you do not recognize the file, remove it from the Wise Installation Wizard folder.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)

1. Turn off System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

Check Turn off System Restore.

Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.

On the Desktop, right-click My Computer.

Click Properties.

Click the System Restore tab.

UN-Check *Turn off System Restore*.

Click Apply, and then click OK..

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

Follow these steps to uninstall Combofix

  • Click START then RUN
  • Now copy and paste "c:\documents and settings\Receptionist\Desktop\Combo-Fix.exe" /u in the runbox (including the quotes) and click OK. Note the space between the " and the /u, it needs to be there.

Create a Restore point (If the above process fails to do so):

  1. Click Start, point to All Programs, point to Accessories, point to System Tools, and then click System Restore.
  2. In the System Restore dialog box, click Create a restore point, and then click Next.
  3. Type a description for your restore point, such as "After Cleanup", then click Create.

How is the computer doing?

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According to their properties, the three Wise Installation msi's are from Super AntiSpyware. Since I don't even have that program currently installed I deleted all of them.

How is the computer doing?

Thanks to your expert assistance, everything seems to be running fine now. Your help is greatly appreciated!

;)

Many Thanks,

Howard

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Hi, HHS :P

Congratulations.

The following is a list of free tools and utilities that I like to suggest to people. This list is full of great tools and utilities to help you understand how you got infected and how to keep from getting infected again.

  1. Spybot Search & Destroy - A useful tool which can search and annhilate bad files that make it onto your system. Now with an Immunize section that will help prevent future infections.
  2. AdAware - Another very powerful tool which searches and kills bad files that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.
  3. SpywareBlaster - Great prevention tool to keep bad files from installing on your system.
  4. ZonedOut + IE-SpyAd - puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
  5. ATF! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those bad files that like to reside in the temp folders.
  6. Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  7. Google Toolbar - Free google toolbar that allows you to use the powerful Google search engine from the bar, but also blocks pop up windows.
  8. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  9. ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
  10. Recovery Console - Recent trends appear to indicate that future infections will include attacks to the boot sector of the computer. The installation of the Recovery Console in the computer will be our only defense against this threat. For more information and steps to install the Recovery Console see This Article. Should you need assistance in installing the Recovery Console, please do not hesitate to ask.

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes.

Best wishes! wavey.gif

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