Protection layers off - computer freezing

[Nikilet]

When I came to my computer this morning I found an mbam window telling me that one or more real time layers were turned off. There was an option to "Turn On" which I clicked and the window disappeared. But my computer was frozen. Nothing was functional -- including the start button. When I clicked on the little arrow to show hidden items in task bar it was dead. Everything totally unresponsive. So, I forced a shutdown. 

Computer booted up ok so I logged in and left it to load while I did another chore. I came back to the same situation as described above. So I again forced a shutdown. I restarted, logged in and waited this time. The mbam window about layers being off came up again. I clicked to turn on again. I opened by browser right away and had lots of trouble with it not wanting to load, not wanting to load this page, but it finally opened.

I tried clicked the arrow to show hidden task bar items and it finally opened and once again shows the mbam icon with the red triangle. I tried opening mbam but it would not open and now all buttons on the computer are frozen again so I don't know if I will be able to post this or not. I'm going to try right now and see what happens. Then, it looks like I will have to force another shutdown.

[Malwarebytes]

***This is an automated reply***

Hi,

Thanks for posting in the Malwarebytes 3 Help forum.

 

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[thisisu]

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

• Update package version 1.0.3803 (Malwarebytes 3) or v2018.01.27.12 (Malwarebytes 2.x) or higher contains the fix
• To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
• To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.