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About Nikilet

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  1. I don't even know what Windows Filtering Platform is.
  2. I'm confused. In the first set, you list Malware Exclusions and then the very same items under Ransonware Exclusions. Then, are you telling me to add those folders, or find exe files for each of them and add ... or both? Where/how do I view a complete listing of any files or folders that have been allowed or excluded in MBAM?
  3. Here are the logs you asked for. mbst-grab-results.zip
  4. That doesn't seem to be something that's workable. It's not like it's a continuous thing. I would have to leave web protection off for quite some time in order to have any assurance that is the problem. Isn't there any other way of checking this out? I thought perhaps that folder I was asked to attach would tell something about what's causing this.
  5. I have been getting a BSOD on a regular basis ever since Dell remotely worked on my machine to fix their Dell Support Assist app. I went to the Windows 10 forum and they had me run a tool, after which they said this: The 6/26 dump shows a problem with mwac.sys which belongs to malwarebytes MBAMWebProtection. If you would like to check out that post this is the link for it: https://www.tenforums.com/bsod-crashes-debugging/159460-system-service-exception.html#post1951916 I had a lot of trouble with both my Malwarebytes and Emsisoft programs after Dell techs accessed my machine. I thought I finally had everything worked out and both programs seem to be working now, but I've got this BSOD that keeps popping up, and I am also having a continuous WiFi connection problem that also started about the same time as the rest of this. SysnativeFileCollectionApp.zip
  6. OK, thanks. I did this. However, should I be getting this no access warnings in services? I should be able to start and stop the program, restart, etc. But I can't do anythng.
  7. I thought everything was A-OK, but apparently not. I went into services with the intention of setting Malwarebytes to "Automatic - Delayed Start." It would not let me. No matter what I did I got the window telling me access denied. Can you help me to straighten this out, please?
  8. Am I supposed to run that "Repair System" when the installation is finished? And if so, what do I check? Also, since i could not get MBAM open before, now I need to know what a2 files I need to add so that i can run the two programs together.
  9. I was trying to get to a recipe site and mbam didn't want to allow it so I tried to add it to the exceptions. Now Malwarebytes will not open. I have restarted twice already and that didn't do it. I went into Serivces and I can neither Stop or Restart Malwarebytes. I get the window posted below. I tried going into Task Manager and stopping it and I got another window, shown below. Please help.
  10. Thank you both for the help and information. I have set up my account.
  11. I received an email from Malwarebytes yesterday that is puzzling me. The content is as follows. Why am I getting this? Hi We invite you to set up your Malwarebytes account profile in order to view your subscriptions, manage email communication settings, and more. If you purchased directly from Malwarebytes, you can also use your Malwarebytes account to view your invoice and update payment information. SET UP ACCOUNT If you can't click on the link, just copy and paste this URL into a web browser. Need help setting up? Check out our knowledgebase article. Cheers, The Malwarebytes team Privacy Policy | Terms of Service © 2020 Malwarebytes, Santa Clara, CA
  12. I did as you suggested and the scan was clear. Thanks!
  13. My scan detects a slew of PUPs. It looks to me like most are maybe related to browser extensions. Anyway, I'm not sure what to do. If I quarantine, will that crash the extension or leave it inoperable? mbam scan results.txt
  14. I understand what you are saying. I trust what you are telling me. I also trust what the other guy said. Maybe I'm all wet, but I feel these are both good programs. If I had to pay for renewal of mbam I would have to consider which one I would use because I couldn't afford both. But since I do have the lifetime license of mbam I figure I've got extra protection by using both, as long as they are not interfering with each other. So should I make the same exclusions to the mbam program for Emsisoft?
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