Steinhauer Posted November 17, 2017 ID:1183925 Share Posted November 17, 2017 FRST_17-11-2017 18.52.05.txt MalwarebytesLogFile.txt Addition_17-11-2017 18.52.05.txt Shortcut_17-11-2017 18.52.05.txt Link to post Share on other sites More sharing options...
Aura Posted November 17, 2017 ID:1183957 Share Posted November 17, 2017 Hi Steinhauer I don't see anything really in your logs. Do you think that you are infected? If so, why? Link to post Share on other sites More sharing options...
Aura Posted November 20, 2017 ID:1184569 Share Posted November 20, 2017 Hi Steinhauer Are you still with me? Link to post Share on other sites More sharing options...
Steinhauer Posted November 20, 2017 Author ID:1184669 Share Posted November 20, 2017 Hi Aura, sorry to get back to you so late. Thanks you so much for reviewing my results. As it turns out my issue was not related to a virus, rootkit or any other malware. The problem was Microsoft, particularly the fast ring of the Insider Preview program. As it turns out the Windows 10 insider preview has a bug that can install a "mystery" unkown administrator account after a clean install. If you do not fix the issue right after the install by deleting the account from the registry you basically lose all control and access to administrative functions. I, incorrectly, figured it was a form of a virus or ransomware and spent many hours trying to restore my permissions, or at least figure out what it was or where it came from, hence my asking you for help. Unfortunately the issue happens not that often and the solution was very hard to find. I guess that's to be expected when using early preview builds. I just figured some hacker had taken control of my system. So thank you for your help! Even though I unsucessfully tried to resolve the issue for for many days, I learned a lot in the process.Your software is great and I will keep using it. Link to post Share on other sites More sharing options...
Aura Posted November 20, 2017 ID:1184672 Share Posted November 20, 2017 Well, I'm glad to see that you were able to find your issue and solve it! If you ever need assistance with that issue again, feel free to send me a PM and I'll re-open this thread. Stay safe Steinhauer! Link to post Share on other sites More sharing options...
Aura Posted November 20, 2017 ID:1184673 Share Posted November 20, 2017 Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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