eldawg Posted October 10, 2017 ID:1171379 Share Posted October 10, 2017 I just downloaded Malwarebytes 3 Premium and started the scan that was the first thing to pop up once the download was complete. That was 3 days ago and the scan is still in progress - over 77 hours. So far it is showing no threats. Do I just let it continue to run? Link to post Share on other sites More sharing options...
dcollins Posted October 10, 2017 ID:1171404 Share Posted October 10, 2017 No, it shouldn't take this long. Are you doing a rootkit scan by chance? Link to post Share on other sites More sharing options...
eldawg Posted October 10, 2017 Author ID:1171409 Share Posted October 10, 2017 It says it is a threat scan. How would I tell it is a rootkit scan? It has been on Temp Log for over 52 hours. Now showing over 650,000 items scanned. Link to post Share on other sites More sharing options...
dcollins Posted October 10, 2017 ID:1171417 Share Posted October 10, 2017 The third circle in this screenshot shows "Scan for rootkits", does yours have that? Link to post Share on other sites More sharing options...
eldawg Posted October 10, 2017 Author ID:1171507 Share Posted October 10, 2017 Yes that is what it looks like. The third one is "Scan for Rootkits". Link to post Share on other sites More sharing options...
dcollins Posted October 10, 2017 ID:1171528 Share Posted October 10, 2017 Can you follow the details below to grab some information so we can troubleshoot this? Thanks! After grabbing these logs, please download the attached fixlist.txt file and save it in the same location as FRST from the above steps. Open FRST and click Fix Reply with the mb-check-results.zip file on your desktop, and the fixlog.txt file created in the same folder as FRST. fixlist.txt Link to post Share on other sites More sharing options...
eldawg Posted October 11, 2017 Author ID:1171558 Share Posted October 11, 2017 A message popped up when I double clicked on the FRST on the desktop. A copy of that message is attached. I then completed the rest of the steps and the MB Check zip should also be attached FRSTerrormessage.docx mb-check-results.zip Link to post Share on other sites More sharing options...
eldawg Posted October 11, 2017 Author ID:1171561 Share Posted October 11, 2017 It should be noted that I once used Avast Antivirus on this computer but when they charged me multiple times for the same service, I cancelled it and it was supposed to be removed from my computer. Link to post Share on other sites More sharing options...
eldawg Posted October 11, 2017 Author ID:1171586 Share Posted October 11, 2017 I hope this is the correct file attached. I forgot to send it with the zip file. Fixlog.txt Link to post Share on other sites More sharing options...
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