Problem with Capture One

[Samoreen]

Hi,

Capture One (photo software) has always sent data to a third-party site (2f0aefe3fb994054b884b2a408e73967.monitor-eqatec.com) in order to analyze the user's behavior. This is not optional (agreed, this is a problem with Capture One not with MB3). However, since the installation of Capture One 10.2, MB3 systematically blocks these transfers. I have added the site to the exclusion list but I'd like to know why MB3 is now blocking the site while it ignored these outbound transfers until now.

Thanks.

[Dashke]

Hello Samoreen,

Currently we are blocking only 

811092dcc98648d790a1730d08245b4b.monitor-eqatec.com

but not *.monitor-eqatec.com.

Can you please try to update your database and let us know if that helps?

[Samoreen]

Hi,

I have made sure that my MB3 database is up-to-date, I removed the exclusion for 2f0aefe3fb994054b884b2a408e73967.monitor-eqatec.com and Capture One is still blocked. Maybe the database update is not yet available in my location ? I'm in France.

 

[Samoreen]

OK. There's a problem with the updates. In the Dashboard, MB3 was telling me Updates : Current. I clicked on "current" to be sure and it said "current" again. Capture One was still blocked. Then I went to Settings | Application | Application Updates (where both options were ON) and I clicked on Install Application Updates. Something was downloaded but the MB3 version number didn't change. MB3 is no longer blocking Capture One.

Now, there's something I don't understand. What is an application update ? Is it a program update or a database update ? Why does the dashboard say that I'm up-to-date while I'm obviously not ?

Edited October 2, 2017 by Samoreen

[Dashke]

In general component package updates (CUs) will not be announced and we won't be posting specific change logs for these.

These updates are meant to be applied silently and automatically in the background.

Glad that the issue has been resolved!