abu aufa Posted July 12, 2007 ID:6270 Share Posted July 12, 2007 i am a new member and just wanna say " hello"my problem; last week i uninstalled superantispyware free edition with revo uninstaller cause i found a better one. then i tried to remove superantispyware folder in windows program files but it can't work. it said " saswinlo.dll :access is denied " why this? help me please Link to post Share on other sites More sharing options...
JeanInMontana Posted July 12, 2007 ID:6272 Share Posted July 12, 2007 Hi and welcome to Malwarebytes. Please read these Terms of Service for this site and in particular posting to HiJack This log threads. http://www.malwarebytes.org/forums/index.php?act=boardrulesHave you checked to make sure no services for SAS are not still installed and running? This will cause you to not be able to delete a file because the file is in use. Look in your Task Manager and see if you spot anything related to the program. Let us know how it goes. Link to post Share on other sites More sharing options...
abu aufa Posted July 12, 2007 Author ID:6273 Share Posted July 12, 2007 Hi and welcome to Malwarebytes. Please read these Terms of Service for this site and in particular posting to HiJack This log threads. http://www.malwarebytes.org/forums/index.php?act=boardrulesHave you checked to make sure no services for SAS are not still installed and running? This will cause you to not be able to delete a file because the file is in use. Look in your Task Manager and see if you spot anything related to the program. Let us know how it goes.could you give me more specific steps?thank you Link to post Share on other sites More sharing options...
JeanInMontana Posted July 12, 2007 ID:6274 Share Posted July 12, 2007 Right click on the toolbar and choose Task Manager. Click on the Processes tab and scroll through the list see if there is anything you recognize that could be related to SAS. If there is right click on the process name and choose end process. Be sure you are choosing the correct process though. If you never did know what processes were associated with the program, then you probably shouldn't attempt this. You might also try booting into Safe Mode and deleting the file then. To enter Safe Mode reboot and begin tapping the F8 key immediately. When you get the screen prompt navigate using the arrow keys to "Safe Mode" and hit enter. The computer will then boot into Safe Mode and you can navigate to the program folder and try deleting it. Link to post Share on other sites More sharing options...
abu aufa Posted July 12, 2007 Author ID:6275 Share Posted July 12, 2007 Right click on the toolbar and choose Task Manager. Click on the Processes tab and scroll through the list see if there is anything you recognize that could be related to SAS. If there is right click on the process name and choose end process. Be sure you are choosing the correct process though. If you never did know what processes were associated with the program, then you probably shouldn't attempt this. You might also try booting into Safe Mode and deleting the file then. To enter Safe Mode reboot and begin tapping the F8 key immediately. When you get the screen prompt navigate using the arrow keys to "Safe Mode" and hit enter. The computer will then boot into Safe Mode and you can navigate to the program folder and try deleting it. the same result.it can't deleted / removed Link to post Share on other sites More sharing options...
abu aufa Posted July 12, 2007 Author ID:6276 Share Posted July 12, 2007 help me,please !!!how to delete/remove superantispyware folder in program files Link to post Share on other sites More sharing options...
JeanInMontana Posted July 12, 2007 ID:6279 Share Posted July 12, 2007 Have you looked on their site for an answer? Right click on My Computer and choose manage look in the services there and see if there is anything related to SAS. If there is stop the service and delete the file. Link to post Share on other sites More sharing options...
Root Admin RubbeR DuckY Posted July 12, 2007 Root Admin ID:6282 Share Posted July 12, 2007 Have you tried restarting your computer in between the uninstall and the deleting? I don't think you actually tried safe mode because it would definetely delete there. Link to post Share on other sites More sharing options...
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