firefox and IE7 will not load

[jerseypeach]

HI,

I have been beating my head against the wall all day trying to figure this out. I finally got Malwarebytes to run and found several virus but now IE7 nor Firefox will run, I can load them but they will not open. Getting error on Firefox that it crashed, and IE7 simply will not open. I have uninstalled and re-installed both..to no avail....any suggestions? Could a virus still be lurking. The pc has Vista home, oh Safari does work...but why doesn't IE or FF??

Thanks

Jersey

[yardbird]

Hi Jersey, weclome to the forum... lets see what the experts say. Follow the instructions below please

Even if you can't open your browsers! Post a new topic in the HiJack Forum & copy & paste your 1st post in there. Unless you can scan & post logs... Number # 2 will get you in the forum!

Scan and post logs - read note at bottom in green

If you're having Malware related issues with your computer that you're unable to resolve.

1. Please read and follow the instructions provided here: I'm infected - What do I do now?
2. If needed please post your logs in a NEW topic here: Malware Removal - HijackThis Logs
   
3. When posting logs please do not use any Quote, Code, or other tags. Please copy/paste directly into your post and do not attach files unless requested.
   

• Please do not post any logs in the General forum. We do not work on any logs posted in the General forum.
  
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• Using these other tools often makes the cleanup task more difficult and time consuming.
  
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• NOTE: If for some reason you're unable to run some or any of the tools in the first link, then skip that step and move on to the next one. If you can't even run HijackThis, then just proceed and post a NEW topic as shown in the second link describing your issues and someone will assist you as soon as they can.