Jump to content

Can't sign into my windows 10 account after first scan

Recommended Posts

I just installed malwarebytes on my Asus G75 laptop running windows 10 for the first time and ran the scan. Now it won't let me login to my Microsoft account after the restart. I get a( we can't sign into your account this problem can often be fixed by singing out of your account and then signing back in. If you don't sign out now, any files you create or changes you make will be lost.) I know my account works as I can sign in to it on my desktop. But no matter how many times I try to sign in it won't let me I have tried restarting it and shutting it down several times. 


Link to post
Share on other sites

It's a known issue with profile corruption, I have had some success so far by turning on 'delay protection at startup' & setting it to 60 seconds - not had a corruption since. Whether this will work under the temporary profile I can't say but it's worth trying.

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.