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About Doctor9fan

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    Advanced Member
  • Birthday 06/19/1966

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    Bolton, Gtr Manchester, England

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  1. If you’re copy & pasting make sure there’s no space at the beginning or end of the password.
  2. I had previously reported that the Mind Snares: Alice's Journey game from Big Fish was giving a false positive & this was confirmed & corrected. I've just run a scan with 7.3 & the game is back being listed as a problem. I've included the log for the scan. AdwCleaner[S09].txt
  3. I gave up on using Norton in favour of Defender with MBAM, not had any problems so far. In fact laptop is faster.
  4. I’ve seen the same pop up. I’m surprised to see an ad within paid software. ?
  5. Thanks for the confirmation Elisabeth. Best wishes,
  6. Added the log. This is the link to the .zip of the game: http://www.mediafire.com/file/0cj8pfogd390x3f/Mind Snares - Alice's Journey.zip AdwCleaner[S02].txt
  7. It appears to detect the entire game’s folder rather than a specific file but I will .zip this along with the log & post it here.
  8. I have a Big Fish game, Mind Snares-Alice's Journey & AdwCleaner states it contains a pup - adware heuristic, I think this is a false positive. Can you double check it? I have excluded it for now. Thanks,
  9. Games are downloaded from the official Big Fish game website, Norton & Defender have scanned (not at the same time) say PC is clean. I’ve been reading on that website & it seems the game itself is causing the error.
  10. Have you set MB to ‘not register with with Windows action centre’ (or words to that effect)?
  11. Have you selected to download Beta versions? If so then it might be genuine. If not the usually there’s notification on this site for new versions also MB download seems to show the newest version was released in May. I’d be suspicious until an official confirmation.
  12. I did a repair install of Windows but it didn’t change anything. If I exit Malwarebytes all is fine with the Any wish hotel game. I’m wondering if there’s some conflict with MB & Windows Defender. My next ‘trial’ will be to reinstall Norton, if that doesn’t give the same error then the problem is with Defender imo.
  13. I can confirm it isn’t MB. This morning I disabled RP & I still received the error message. I then disabled WD ransomeware protection & still had this message. Tonight I’ll run sfc & dism.
  14. It’s random, all my games are paid/premium & the problem happens after playing for over an hour, I can download three games, two will install while the third gives the error, the next time the games install fine. I recently had to restore from a system image so had the opportunity to download & install the same three games which went fine. It can happen upon installing a game - it reaches 99% then the error appears or after over an hour of gameplay. It is so random that I cannot reproduce it. It doesn’t happen when I launch any game & the same game can be fine when playing again. It appears to be happening with the the newer games, although the one which failed to install was Dreamscapes: Nightmare’s heir which I don’t think is one of the new ones. When/if it happens again I’ll note the game title.
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