raidershog Posted November 12, 2016 ID:1071669 Share Posted November 12, 2016 Windows 10 Home version 1607: Last update 11/11/2016 Malwarebytes Anti-Malware Premium v2016.11.12.02 Malwarebytes Anti-Exploit Premium v1.09.1.1235 Using Windows 10 Firewall & Defender; NO other firewalls or security software installed. NOTE: I already followed the COMPLETE instructions in the pinned "Windows 10 Issues" at the top. ONLY the "Browsers" are protected when you look in the "Shields" tab (closed locks). From "Adobe Acrobat" down to "QuickTime" Player have OPEN "locks" & are NOT protected which is verified with NO "notification" or "logs". It's as if I was running the "Free" version versus "Premium". It was curious that after uninstalling mbae, rebooting, & verifying that there were NO Program folders, my license was still listed--I didn't have to re-enter it. TIA Link to post Share on other sites More sharing options...
Staff Rsullinger Posted November 14, 2016 Staff ID:1071995 Share Posted November 14, 2016 Hello Riadershog, Can you try un-installing the program again and then using the clean tool found here to make sure all the associated files are completely removed? Once you do that, reboot the computer and do a re-install with the link you used before. After you install it should ask you to activate again. Activate and see if you still have that issue. Link to post Share on other sites More sharing options...
raidershog Posted November 14, 2016 Author ID:1072046 Share Posted November 14, 2016 THANKS, Rsullinger,, I WAS looking for a "Clean Patch"; however, it should be noted that when you "Quoted" pbust's "pinned" FAQ post, the hot link wasn't copied. For those following this thread, the "Clean Patch" link can be found in pbust's pinned "Frequently Asked Questions" discussion topic #28. Link to post Share on other sites More sharing options...
Staff Rsullinger Posted November 15, 2016 Staff ID:1072247 Share Posted November 15, 2016 I always seem to do that. Sorry about that. I fixed it so now anyone who looks for it in the future should also be able to click on it. Link to post Share on other sites More sharing options...
raidershog Posted November 15, 2016 Author ID:1072256 Share Posted November 15, 2016 Follow-up FYI: Today, after a full boot-up, I noticed that mbae wasn't giving me those pop-ups when I accessed Edge, Chrome, Word, or Excel. The "log" had NO entries. After I performed my other morning tasks, I went ahead & did a "reboot" to see if THAT would fix the issue. After a reboot I was "back in business". I had "pop-ups" & "log entries" after accessing both the Edge & Chrome browsers as well as when I opened a Word, Excel, & pdf file. To be honest, I had similar issues which included mbae NOT starting in my laptop running VISTA as well as my now "dead & buried" 7 year-old desktop running Windows 7. These issues all occurred after installing mbae version 1235; HOWEVER, I NEVER had the pop-up & log issues in VISTA or Windows 7--so far. Of course, now I will never know about Windows 7 since I only now have VISTA to access. Link to post Share on other sites More sharing options...
raidershog Posted November 16, 2016 Author ID:1072499 Share Posted November 16, 2016 Well, I guess that while writing my "Follow-up FYI" reply above, an "update" was being released: 1.09.1.1261 / November 15, 2016 This new update has now automatically been installed, so, hopefully this will resolve previously discussed issues--especially for Windows 10 users. Link to post Share on other sites More sharing options...
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