Management Server not validating key

[Darryl]

hi

thanks for in the information,
 i'm having the same problem,

i upgraded to MBMC 1.7.0.3208 and now my licences for antimalware and antiexploit have both disappeared and it will not let me put the licenses back in, it keeps saying there is an error and to contact support

also i cannot upgrade any signatures for antimalware (option is greyed out)  and i cannot add any new clients to the management console

please advise

thanks,

Darryl 

[Rsullinger]

Hey Darryl,

 

Do you mind sending me a PM with the e-mail you used to purchase and the best e-mail to contact you with? I want to get some information so I can look into this issue for you!