Google Chrome & Malwarebytes

[usmc4876]

No matter what I do, I can not get this browser to work if I have malwarebytes installed.  I have tried adding the process to the exclusion list but still no luck with being able to use.  This is all on a fresh install of the system.

 

Any ideas?

[daledoc1]

Hello and :
 
We're not seeing any similar reports here in the forum.
 
So, let's get a bit more info about the system in order to try to sort this out.

Please read the following and attach to your next reply the 3 requested logs - Diagnostic Logs (the 3 logs are: FRST.txt, Addition.txt and CheckResults.txt)

 

Thanks,

[usmc4876]

There you go.  Appreciate the help.  Just weird that on a fresh reformat that it wont allow Chrome to access the web.  No messages pop up or anything.

Addition.txt

CheckResults.txt

FRST.txt

[daledoc1]

Hi:

 

Thanks for the logs.

 

They show this:

 

Killer Bandwidth Control Filter Driver (Version: 1.1.54.1334 - Rivet Networks) Hidden
Killer E220x Drivers (Version: 1.1.54.1334 - Rivet Networks) Hidden
Killer Network Manager (Version: 1.1.54.1334 - Rivet Networks) Hidden
Killer Performance Suite (HKLM-x32\...\{7335EB04-8B27-4CA9-AF83-A3851E894770}) (Version: 1.1.54.1334 - Rivet Networks)

 

There is a known conflict with certain versions of these drivers and MBAM 2.x

 

There are at least two ways to fix this.

 

1)

 

Try disabling the setting for "Enable Bandwidth Control" in Killer Network Manager.

Please let us know if that resolves the issue with internet blocking.



Another way of doing it....

This is a simple fix and has worked for folks with the Killer e2200:

For Windows 7:

• Navigate to Start --> Control Panel
• Click Network and Internet then Network and Sharing Center
• Click Change Adaptor Settings
• Right-click the Killer wireless connection and select Properties
• Under the Networking Tab, uncheck Qualcomm Atheros Bandwidth Control
• Click OK
• Reboot

This resolved the conflict for most.

 

2)

 

Alternatively (or in addition to the above workaround), for a more definitive fix, please try updating your Rivet drivers, as explained here: https://forums.malwarebytes.org/index.php/topic/172272-after-installation-malwarebytes-premium-blocks-proper-websites/#entry990506

 

Please let us know if this resolves your issue.

 

Thanks,

[usmc4876]

Disabling the setting for "Enable Bandwidth Control" worked.

 

Thank you very much.

[daledoc1]

That's great news.

I'm glad you were able to resolve your issue.

Thanks for taking the time to let us know.

 

Cheers,

 

PS If this is a fresh Windows install, you might want to consider updating those Rivet drivers.  But it's up to you.