Unable to update/no protection display/tried all the solutions.

[CurtisArnold]

First of all I couldn't open my MBAM premium.  I did the clean removal, re-installed and had one successful scan.  I quarantined and removed the threats.  I set up the auto update and scan features.  I started having some issues with my PC and when I opened the program it said unable to connect to update server.  I tried the solutions suggested in the forums with no luck.  There's something nasty infecting my system.  

[daledoc1]

Hi, again:

 

OOPS!

It looks as if you have an identical post in another user's topic here: https://forums.malwarebytes.org/index.php?/topic/157550-unable-to-access-update-server/#entry881466?

 

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, as you mention that you are infected, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the preliminary steps to take to expedite the process.
A malware analyst will guide you through the cleanup process.

Thanks,

 

[CurtisArnold]

CheckResults.txt

 

[daledoc1]

Hi:

 

Hi, again:

 

We can't work on malware diagnostics and removal in this sub-section of the forum.

So, as you mention that you are infected, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.
It explains the options for free, expert help >>AND<< the preliminary steps to take to expedite the process.
A malware analyst will guide you through the cleanup process.

Thanks,

 

Your malware helper can assist you with getting MBAM up and running, when the infections are removed.

 

Thanks,