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Vuupc installer removal - brand new HP Pavillion

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Unbelievable. Just got my new laptop switched on, dont think Mcafee free edition was enabled before i downloaded google chrome from what looks like an unsafe source and now littered with Vuupc pop-ups.


ive followed several helpers advice from this website but could do with checking its all gone. ive bought the laptop as a present and cant giver her it like this.


help would be much appreciated.


i have already ran:


Malwarebytes anti malware

ESET online scan


Junkware removal tool


but could do with checking my current condition if someone could help...



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# AdwCleaner v3.216 - Report created 25/07/2014 at 16:31:18

# Updated 17/07/2014 by Xplode

# Operating System : Windows 8.1  (64 bits)

# Username : HGreaves89 - HARRI

# Running from : C:\Users\HGreaves89\Downloads\adwcleaner_3.216 (1).exe

# Option : Clean


***** [ Services ] *****



***** [ Files / Folders ] *****



***** [ Shortcuts ] *****



***** [ Registry ] *****


Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\smartbar_rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\smartbar_rasmancs

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [AnyProtect Scanner]

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Key Deleted : HKCU\Software\AnyProtect

Key Deleted : HKCU\Software\GlobalUpdate

Key Deleted : HKCU\Software\SmartBar

Key Deleted : HKCU\Software\TutoTag

Key Deleted : HKLM\Software\GlobalUpdate

Key Deleted : HKLM\Software\Tutorials


***** [ Browsers ] *****


-\\ Internet Explorer v11.0.9600.16384



-\\ Google Chrome v36.0.1985.125


[ File : C:\Users\HGreaves89\AppData\Local\Google\Chrome\User Data\Default\preferences ]





AdwCleaner[R0].txt - [3152 octets] - [25/07/2014 16:27:28]

AdwCleaner[R1].txt - [2172 octets] - [25/07/2014 16:30:37]

AdwCleaner[s0].txt - [1185 octets] - [25/07/2014 16:29:39]

AdwCleaner[s1].txt - [1944 octets] - [25/07/2014 16:31:18]


########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [2004 octets] ##########
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Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 8.1 x64

Ran by HGreaves89 on 25/07/2014 at 16:39:19.68






~~~ Services




~~~ Registry Values




~~~ Registry Keys


Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110611171187}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110611171187}




~~~ Files




~~~ Folders




~~~ Event Viewer Logs were cleared







Scan was completed on 25/07/2014 at 16:45:49.76

End of JRT log

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Malwarebytes Anti-Malware



Scan Date: 25/07/2014

Scan Time: 15:44:51

Logfile: malware.txt

Administrator: Yes



Malware Database: v2014.07.25.04

Rootkit Database: v2014.07.17.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled


OS: Windows 8.1

CPU: x64

File System: NTFS

User: HGreaves89


Scan Type: Threat Scan

Result: Completed

Objects Scanned: 283170

Time Elapsed: 9 min, 52 sec


Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Warn

PUM: Enabled


Processes: 0

(No malicious items detected)


Modules: 0

(No malicious items detected)


Registry Keys: 0

(No malicious items detected)


Registry Values: 0

(No malicious items detected)


Registry Data: 0

(No malicious items detected)


Folders: 0

(No malicious items detected)


Files: 0

(No malicious items detected)


Physical Sectors: 0

(No malicious items detected)




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Hello and :welcome: , mtjones4:


We aren't permitted to analyze logs or work on malware-related issues in this sub-section of the forum.

However, help is just around the cyber-corner. ;)


If you would like help, first please review the the advice in this pinned topic: Available Assistance for Possibly Infected Computers.

Then, please start a new, separate topic in the malware removal section >>here<<.

When you do, please attach (rather than copy/paste) all of your logs, if possible.

A malware expert will review them and advise if you anything further needs to be done.



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