Vuupc installer removal - brand new HP Pavillion

[mtjones4]

Unbelievable. Just got my new laptop switched on, dont think Mcafee free edition was enabled before i downloaded google chrome from what looks like an unsafe source and now littered with Vuupc pop-ups.

 

ive followed several helpers advice from this website but could do with checking its all gone. ive bought the laptop as a present and cant giver her it like this.

 

help would be much appreciated.

 

i have already ran:

 

Malwarebytes anti malware

ESET online scan

AdwCleaner

Junkware removal tool

 

but could do with checking my current condition if someone could help...

 

matt

[mtjones4]

# AdwCleaner v3.216 - Report created 25/07/2014 at 16:31:18

# Updated 17/07/2014 by Xplode

# Operating System : Windows 8.1  (64 bits)

# Username : HGreaves89 - HARRI

# Running from : C:\Users\HGreaves89\Downloads\adwcleaner_3.216 (1).exe

# Option : Clean

 

***** [ Services ] *****

 

 

***** [ Files / Folders ] *****

 

 

***** [ Shortcuts ] *****

 

 

***** [ Registry ] *****

 

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\smartbar_rasapi32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\smartbar_rasmancs

Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [AnyProtect Scanner]

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=10

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@staging.google.com/globalUpdate Update;version=4

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Value Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Key Deleted : HKCU\Software\AnyProtect

Key Deleted : HKCU\Software\GlobalUpdate

Key Deleted : HKCU\Software\SmartBar

Key Deleted : HKCU\Software\TutoTag

Key Deleted : HKLM\Software\GlobalUpdate

Key Deleted : HKLM\Software\Tutorials

 

***** [ Browsers ] *****

 

-\\ Internet Explorer v11.0.9600.16384

 

 

-\\ Google Chrome v36.0.1985.125

 

[ File : C:\Users\HGreaves89\AppData\Local\Google\Chrome\User Data\Default\preferences ]

 

 

*************************

 

AdwCleaner[R0].txt - [3152 octets] - [25/07/2014 16:27:28]

AdwCleaner[R1].txt - [2172 octets] - [25/07/2014 16:30:37]

AdwCleaner[s0].txt - [1185 octets] - [25/07/2014 16:29:39]

AdwCleaner[s1].txt - [1944 octets] - [25/07/2014 16:31:18]

 

########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [2004 octets] ##########

[mtjones4]

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.1.4 (04.06.2014:1)

OS: Windows 8.1 x64

Ran by HGreaves89 on 25/07/2014 at 16:39:19.68

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

~~~ Services

 

 

 

~~~ Registry Values

 

 

 

~~~ Registry Keys

 

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{11111111-1111-1111-1111-110611171187}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{11111111-1111-1111-1111-110611171187}

 

 

 

~~~ Files

 

 

 

~~~ Folders

 

 

 

~~~ Event Viewer Logs were cleared

 

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 25/07/2014 at 16:45:49.76

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[mtjones4]

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 25/07/2014

Scan Time: 15:44:51

Logfile: malware.txt

Administrator: Yes

 

Version: 2.00.2.1012

Malware Database: v2014.07.25.04

Rootkit Database: v2014.07.17.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 8.1

CPU: x64

File System: NTFS

User: HGreaves89

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 283170

Time Elapsed: 9 min, 52 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Warn

PUM: Enabled

 

Processes: 0

(No malicious items detected)

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 0

(No malicious items detected)

 

Registry Values: 0

(No malicious items detected)

 

Registry Data: 0

(No malicious items detected)

 

Folders: 0

(No malicious items detected)

 

Files: 0

(No malicious items detected)

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

[daledoc1]

Hello and , mtjones4:

 

We aren't permitted to analyze logs or work on malware-related issues in this sub-section of the forum.

However, help is just around the cyber-corner.

 

If you would like help, first please review the the advice in this pinned topic: Available Assistance for Possibly Infected Computers.

Then, please start a new, separate topic in the malware removal section >>here<<.

When you do, please attach (rather than copy/paste) all of your logs, if possible.

A malware expert will review them and advise if you anything further needs to be done.

 

Thanks,