Gorilla price removal help please

[wismommy]

hello, here is my DDS file and attach file...

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537  BrowserJavaVersion: 10.13.2
Run by Ann at 23:55:10 on 2014-01-23
Microsoft Windows 8  6.2.9200.0.1252.1.1033.18.8071.5984 [GMT -6:00]
.
AV: Webroot SecureAnywhere *Enabled/Updated* {66A6FE14-08CB-F415-3742-517201416109}
AV: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Webroot SecureAnywhere *Enabled/Updated* {DDC71FF0-2EF1-FB9B-0DF2-6A007AC62BB4}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\Webroot\WRSA.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
c:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\BtwRSupportService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\dashost.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\System32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Sony\VAIO Control Center\SUSSoundProxy.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.22.3\GoogleCrashHandler64.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\taskhostex.exe
C:\Windows\Explorer.EXE
C:\Program Files\Webroot\WRSA.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkClient.EXE
C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.EXE
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe
C:\Users\Ann\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe
C:\Program Files (x86)\OpenDownloaderManager\ODM.exe
C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Microsoft Office 15\Root\VFS\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\CSISYNCCLIENT.EXE
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files\Sony\VAIO Update\VAIOUpdt.exe
C:\Windows\SysWOW64\RunDll32.exe
C:\Program Files (x86)\Sony\VAIO Control Center\vim.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCWebServer.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\Program Files\Microsoft Office 15\Root\Office15\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Windows\System32\vds.exe
C:\Program Files\Sony\VAIO Care\VCAdmin.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\HPNetworkCommunicator.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\explorer.exe
C:\Windows\explorer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\URLREDIR.DLL
BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar.dll
BHO: Webroot Filtering Extension: {C9C42510-9B41-42c1-9DCD-7282A2D07C61} - C:\Program Files\Webroot\WRData\PKG\Vistax86\wrflt.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\PKG\LPBar.dll
uRun: [skyDrive] "C:\Users\Ann\AppData\Local\Microsoft\SkyDrive\SkyDrive.exe" /background
uRun: [HP Deskjet 3050A J611 series (NET)] "C:\Program Files\HP\HP Deskjet 3050A J611 series\Bin\ScanToPCActivationApp.exe" -deviceID "CN25I5211W05PJ:NW" -scfn "HP Deskjet 3050A J611 series (NET)" -AutoStart 1
uRun: [TomTomHOME.exe] "C:\Program Files (x86)\TomTom HOME 2\TomTomHOMERunner.exe"
uRun: [Open Download Manager] C:\Program Files (x86)\OpenDownloaderManager\odm.exe -autorun
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PlayMemories Home\PMBVolumeWatcher.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [WRSVC] "C:\Program Files\Webroot\WRSA.exe" -ul
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [NCUpdateHelper] C:\Program Files (x86)\NCWest\NCLauncher\NCUpdateHelper.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
dRunOnce: [Application Restart #0] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed
dRunOnce: [Application Restart #1] C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe /Crashed
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\INSTAL~2.LNK - C:\Program Files (x86)\Common Files\wruninstall.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\INSTAL~1.LNK - C:\Program Files (x86)\Common Files\wruninstall.exe
uPolicies-Explorer: NoViewOnDrive = dword:0
uPolicies-Explorer: NoDrives = dword:0
uPolicies-Explorer: DisableLocalMachineRun = dword:0
uPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
uPolicies-Explorer: DisableCurrentUserRun = dword:0
uPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
uPolicies-Explorer: NoDriveTypeAutoRun = dword:0
uPolicies-Explorer: NoFile = dword:0
uPolicies-Explorer: HideClock = dword:0
uPolicies-Explorer: NoDevMgrUpdate = dword:0
uPolicies-Explorer: NoDFSTab = dword:0
uPolicies-Explorer: NoWindowsUpdate = dword:0
uPolicies-Explorer: NoEncryptOnMove = dword:0
uPolicies-Explorer: NoRunasInstallPrompt = dword:0
uPolicies-Explorer: NoResolveTrack = dword:0
uPolicies-Explorer: NoStartMenuSubFolders = dword:0
uPolicies-System: NoDispAppearancePage = dword:0
uPolicies-System: NoDispSettingsPage = dword:0
mPolicies-Explorer: NoViewOnDrive = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DisableLocalMachineRun = dword:0
mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
mPolicies-Explorer: DisableCurrentUserRun = dword:0
mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: NoFile = dword:0
mPolicies-Explorer: HideClock = dword:0
mPolicies-Explorer: NoDevMgrUpdate = dword:0
mPolicies-Explorer: NoDFSTab = dword:0
mPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoEncryptOnMove = dword:0
mPolicies-Explorer: NoRunasInstallPrompt = dword:0
mPolicies-Explorer: NoResolveTrack = dword:0
mPolicies-Explorer: NoStartMenuSubFolders = dword:0
mPolicies-System: NoDispAppearancePage = dword:0
mPolicies-System: NoDispSettingsPage = dword:0
mPolicies-Explorer: NoViewOnDrive = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: DisableLocalMachineRun = dword:0
mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
mPolicies-Explorer: DisableCurrentUserRun = dword:0
mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
mPolicies-Explorer: NoFile = dword:0
mPolicies-Explorer: HideClock = dword:0
mPolicies-Explorer: NoDevMgrUpdate = dword:0
mPolicies-Explorer: NoDFSTab = dword:0
mPolicies-Explorer: NoWindowsUpdate = dword:0
mPolicies-Explorer: NoEncryptOnMove = dword:0
mPolicies-Explorer: NoRunasInstallPrompt = dword:0
mPolicies-Explorer: NoResolveTrack = dword:0
mPolicies-Explorer: NoStartMenuSubFolders = dword:0
mPolicies-System: NoDispAppearancePage = dword:0
mPolicies-System: NoDispSettingsPage = dword:0
IE: Download all with Open Download Manager - C:\Program Files (x86)\OpenDownloaderManager\dlall.htm
IE: Download selected with Open Download Manager - C:\Program Files (x86)\OpenDownloaderManager\dlselected.htm
IE: Download video with Open Download Manager - C:\Program Files (x86)\OpenDownloaderManager\dlfvideo.htm
IE: Download with Open Download Manager - C:\Program Files (x86)\OpenDownloaderManager\dllink.htm
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIE.dll
IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: NameServer = 192.168.1.254
TCP: Interfaces\{9D3852A2-2E40-43EE-B628-B26E3A0AECCA} : DHCPNameServer = 192.168.1.254
TCP: Interfaces\{C29B418F-34B8-4D92-B757-4CBD32B1F512} : DHCPNameServer = 141.233.128.32 141.233.160.26 141.233.128.31
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\32.0.1700.76\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
mASetup: {A6EADE66-0000-0000-484E-7E8A45000000} - "c:\Windows\SysWOW64\Rundll32.exe" "c:\Program Files (x86)\Adobe\Reader 11.0\Esl\AiodLite.dll",CreateReaderUserSettings
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL
x64-BHO: Webroot Vault: {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar64.dll
x64-BHO: Webroot Filtering Extension: {C9C42510-9B41-42c1-9DCD-7282A2D07C61} - C:\Program Files\Webroot\WRData\PKG\Vistax64\wrflt.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: Webroot Toolbar: {97ab88ef-346b-4179-a0b1-7445896547a5} - C:\ProgramData\WRData\PKG\LPBar64.dll
x64-Run: [broadcom Wireless Manager UI] C:\Program Files\Broadcom\Broadcom 802.11 Network Adapter\WLTRAY.exe
x64-Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /SONYAPO
x64-Run: [bluetooth] C:\Program Files\WIDCOMM\Bluetooth Software\bttray.exe
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-mPolicies-Explorer: NoViewOnDrive = dword:0
x64-mPolicies-Explorer: NoDrives = dword:0
x64-mPolicies-Explorer: DisableLocalMachineRun = dword:0
x64-mPolicies-Explorer: DisableLocalMachineRunOnce = dword:0
x64-mPolicies-Explorer: DisableCurrentUserRun = dword:0
x64-mPolicies-Explorer: DisableCurrentUserRunOnce = dword:0
x64-mPolicies-Explorer: NoDriveTypeAutoRun = dword:0
x64-mPolicies-Explorer: NoFile = dword:0
x64-mPolicies-Explorer: HideClock = dword:0
x64-mPolicies-Explorer: NoDevMgrUpdate = dword:0
x64-mPolicies-Explorer: NoDFSTab = dword:0
x64-mPolicies-Explorer: NoWindowsUpdate = dword:0
x64-mPolicies-Explorer: NoEncryptOnMove = dword:0
x64-mPolicies-Explorer: NoRunasInstallPrompt = dword:0
x64-mPolicies-Explorer: NoResolveTrack = dword:0
x64-mPolicies-Explorer: NoStartMenuSubFolders = dword:0
x64-mPolicies-System: NoDispAppearancePage = dword:0
x64-mPolicies-System: NoDispSettingsPage = dword:0
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIE.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll
x64-IE: {43699cd0-e34f-11de-8a39-0800200c9a66} - {c8d5d964-2be8-4c5b-8cf5-6e975aa88504} - C:\ProgramData\WRData\PKG\LPBar64.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\m2xatij3.default\

FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20913.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Sony\ReaderDesktop\npreaderdetectmoz.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\Users\Ann\AppData\LocalLow\Sony Online Entertainment\npsoe.dll
FF - plugin: C:\Users\Ann\AppData\LocalLow\Sony Online Entertainment\npsoeact.dll
FF - plugin: C:\Users\Ann\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\m2xatij3.default\extensions\plugin@starstable.com\plugins\npstudioruntime.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1207148.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-11-24 10:44; webrootsecure@webroot.com; C:\ProgramData\WRData\PKG\FIREFOX\WebrootSecure_SocketServer
FF - ExtSQL: 2013-12-11 07:52; {8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}; C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\m2xatij3.default\extensions\{8ac62a8b-8b3f-43ba-9b1a-90c299b9dfda}
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2013-7-11 647736]
R0 WRkrn;WRkrn;C:\Windows\System32\Drivers\WRkrn.sys [2013-8-26 115232]
R1 CLVirtualDrive;CLVirtualDrive;C:\Windows\System32\Drivers\CLVirtualDrive.sys [2013-7-11 92536]
R2 BcmBtRSupport;Bluetooth Radio Control Service;C:\Windows\System32\BtwRSupportService.exe [2013-7-11 2227992]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2013-7-11 2468496]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-6-19 634632]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2013-7-11 129824]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2013-7-11 166688]
R2 OfficeSvc;Microsoft Office Service;C:\Program Files\Microsoft Office 15\ClientX64\integratedoffice.exe [2013-8-26 1907896]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PlayMemories Home\PMBDeviceInfoProvider.exe [2013-2-6 483864]
R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2012-8-6 156672]
R2 TomTomHOMEService;TomTomHOMEService;C:\Program Files (x86)\TomTom HOME 2\TomTomHOMEService.exe [2013-7-2 93072]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-7-11 365344]
R2 WRSVC;WRSVC;C:\Program Files\Webroot\WRSA.exe [2013-8-26 763544]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\Drivers\bcbtums.sys [2013-7-11 169240]
R3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-25 202752]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\Drivers\btwampfl.sys [2013-7-11 161144]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\Drivers\btwl2cap.sys [2013-7-11 40248]
R3 ICCS;Intel® Integrated Clock Controller Service - Intel® ICCS;C:\Program Files (x86)\Intel\Intel® Integrated Clock Controller Service\ICCProxy.exe [2013-7-11 169752]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2013-3-14 342528]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\Drivers\RtsPStor.sys [2013-7-11 354016]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2013-7-11 760032]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\Drivers\SFEP.sys [2012-7-16 14336]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\Drivers\Smb_driver_Intel.sys [2013-3-14 33008]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2013-2-26 57976]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2013-7-11 1369136]
S2 GorillaPrice;GorillaPrice;C:\Program Files (x86)\GorillaPrice\GorillaPrice.exe -service --> C:\Program Files (x86)\GorillaPrice\GorillaPrice.exe -service [?]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\Drivers\e1y60x64.sys [2012-6-2 283136]
S3 NetworkSupport;NetworkSupport;C:\Program Files (x86)\Sony\VAIO Control Center\NetworkSetting\NetworkSupport.exe [2013-7-11 639584]
S3 SOHCImp;VAIO Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2013-1-29 124568]
S3 SOHDms;VAIO Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2013-3-1 463000]
S3 SOHDs;VAIO Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2013-1-29 79000]
S3 SpfService;VAIO Entertainment Common Service;C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\SPF\SpfService64.exe [2011-12-1 289952]
S3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2013-7-11 477792]
S3 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2013-1-6 972000]
.
=============== File Associations ===============
.
FileExt: .txt: txtfile=C:\Windows\SysWow64\NOTEPAD.EXE %1
FileExt: .ini: inifile=C:\Windows\SysWow64\NOTEPAD.EXE %1
FileExt: .inf: inffile=C:\Windows\SysWow64\NOTEPAD.EXE %1
.
=============== Created Last 30 ================
.
2014-01-24 04:47:07    --------    d-----w-    C:\Users\Ann\AppData\Local\Apple Computer
2014-01-24 04:47:03    33240    ----a-w-    C:\Windows\System32\drivers\GEARAspiWDM.sys
2014-01-24 04:46:32    --------    d-----w-    C:\Program Files\iPod
2014-01-24 04:46:31    --------    d-----w-    C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2014-01-24 04:46:31    --------    d-----w-    C:\Program Files\iTunes
2014-01-24 04:46:31    --------    d-----w-    C:\Program Files (x86)\iTunes
2014-01-24 04:44:37    246960    ----a-w-    C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10231.bin
2014-01-23 22:51:47    23350272    ----a-w-    C:\Program Files\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-23 22:51:46    22615040    ----a-w-    C:\Program Files (x86)\Common Files\Microsoft Shared\Microsoft Camera Codec Pack\MicrosoftRawCodec.dll
2014-01-16 22:13:00    --------    d-----w-    C:\ProgramData\Synaptics
2014-01-14 23:57:14    --------    d-----w-    C:\Users\Ann\AppData\Roaming\Open Download Manager
2014-01-14 23:50:54    --------    d-----w-    C:\ProgramData\GorillaPrice
2014-01-14 23:50:29    --------    d-----w-    C:\Program Files (x86)\GorillaPrice
2014-01-14 23:49:35    --------    d-----w-    C:\Program Files (x86)\OpenDownloaderManager
2014-01-11 22:32:53    --------    d-----w-    C:\Program Files (x86)\Mystery Case Files - Fates Carnival
2014-01-10 23:56:06    --------    d-----w-    C:\Program Files (x86)\Awakening Kingdoms
2014-01-10 21:46:29    --------    d-----w-    C:\Program Files (x86)\Awakening - The Goblin Kingdom
.
==================== Find3M  ====================
.
2014-01-16 22:27:30    154824    ----a-w-    C:\Windows\SysWow64\WRusr.dll
2014-01-16 22:27:30    115232    ----a-w-    C:\Windows\System32\drivers\WRkrn.sys
2014-01-16 22:27:30    104872    ----a-w-    C:\Windows\System32\WRusr.dll
2013-12-11 13:52:59    10395072    ----a-w-    C:\Program Files (x86)\Common Files\wruninstall.exe
2013-12-04 00:53:54    78304    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-04 00:53:54    694240    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-23 06:43:58    420864    ----a-w-    C:\Windows\System32\WMPhoto.dll
2013-11-23 05:05:01    368640    ----a-w-    C:\Windows\SysWow64\WMPhoto.dll
2013-11-06 23:18:57    4036608    ----a-w-    C:\Windows\System32\win32k.sys
2013-11-01 05:38:21    312320    ----a-w-    C:\Windows\System32\msieftp.dll
2013-11-01 03:49:24    273408    ----a-w-    C:\Windows\SysWow64\msieftp.dll
.
============= FINISH: 23:55:24.77 ===============
 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8
Boot Device: \Device\HarddiskVolume3
Install Date: 8/26/2013 9:57:54 AM
System Uptime: 1/23/2014 3:04:36 PM (8 hours ago)
.
Motherboard: Sony Corporation |  | VAIO
Processor: Intel® Core i7-3537U CPU @ 2.00GHz | N/A | 2001/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 900 GiB total, 820.72 GiB free.
D: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP24: 1/7/2014 1:47:36 PM - Scheduled Checkpoint
RP26: 1/18/2014 10:50:09 AM - Windows Modules Installer
RP27: 1/23/2014 2:51:36 PM - Restore Operation
.
==== Installed Programs ======================
.
Abyss: The Wraiths of Eden
ACID Music Studio 9.0
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.05)  MUI
Adobe Shockwave Player 12.0
Aion
Antique Road Trip: American Dreamin'
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArtRage Studio
Awakening Kingdoms
Awakening: The Goblin Kingdom
Big Fish: Game Manager
Bone Out from Boneville
Bonjour
Broadcom Wireless Utility
CyberLink Power2Go 8
CyberLink PowerDVD
DVD Architect Studio 5.0
ESDL
FDUx86
FeralHeart version 1.13
Found: A Hidden Object Adventure
Free Realms
Google Chrome
Google Update Helper
GorillaPrice
HP Deskjet 3050A J611 series Basic Device Software
HP Deskjet 3050A J611 series Help
HP Deskjet 3050A J611 series Product Improvement Study
HP Photo Creations
HP Unified IO
HP Update
HPDiagnosticAlert
Intel® Management Engine Components
Intel® Processor Graphics
Intel® PROSet/Wireless NFC Software
Intel® Rapid Storage Technology
Intel® SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
iTunes
Java 7 Update 13
Java 7 Update 13 (64-bit)
Java Auto Updater
Legends of the Forgotten
Microsoft Office 365 Home Premium - en-us
Microsoft Silverlight
Microsoft SkyDrive
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.51106
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106
Movie Studio Platinum 12.0 (64-bit)
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT Redists
Mystery Case Files®: Dire Grove™ Collector's Edition
Mystery Case Files®: Fate's Carnival
NCSOFT Game Launcher
Nevertales: The Beauty Within Collector's Edition
Norton Security Scan
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Licensing Component
Office 15 Click-to-Run Localization Component
Open Downloader Manager
PlayMemories Home
QuickTime
Reader for PC
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
Restore
SecondLifeViewer (remove only)
Shadow Wolf Mysteries: Curse of the Full Moon Collector's Edition
Shadow Wolf Mysteries: Cursed Wedding Collector's Edition
SilvestriRN5e
SOE Web Installer
Sound Forge Audio Studio 10.0
SSLx64
SSLx86
swMSM
Synaptics Pointing Device Driver
The Agency of Anomalies: Cinderstone Orphanage
TomTom HOME
TomTom HOME Visual Studio Merge Modules
Unity Web Player
VAIO - Xperia Link
VAIO BIOS Data Transfer Utility
VAIO Care
VAIO Care Hardware Diagnostics Plugin
VAIO Control Center
VAIO CPU Fan Diagnostic
VAIO Data Restore Tool
VAIO Easy Connect
VAIO Gesture Control
VAIO Health Report
VAIO Image Optimizer
VAIO Improvement
VAIO Media Server Settings
VAIO Movie Creator
VAIO Sample Music
VAIO Transfer Support
VAIO Update
VCCx64
VCCx86
VHD
VIx64
VIx86
VPMx64
VSSTx64
VSSTx86
VU5x64
VU5x86
VUx64
VUx86
VWSTx86
Webroot SecureAnywhere
WIDCOMM Bluetooth Software
XperiaLinkx86
.
==== Event Viewer Messages From Past Week ========
.
1/23/2014 3:56:53 PM, Error: Schannel [36888]  - A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
1/23/2014 3:05:17 PM, Error: Service Control Manager [7000]  - The GorillaPrice service failed to start due to the following error:  The system cannot find the file specified.
1/23/2014 2:52:32 PM, Error: Service Control Manager [7000]  - The Group Policy Client service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/23/2014 2:51:33 PM, Error: Service Control Manager [7000]  - The Multimedia Class Scheduler service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/23/2014 2:49:41 PM, Error: Service Control Manager [7000]  - The Application Experience service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/23/2014 2:48:54 PM, Error: Service Control Manager [7000]  - The Microsoft Account Sign-in Assistant service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/23/2014 2:05:51 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the FDResPub service.
1/23/2014 2:05:21 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TimeBroker service.
1/23/2014 2:04:51 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the upnphost service.
1/22/2014 1:09:31 AM, Error: Service Control Manager [7000]  - The Device Setup Manager service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
1/21/2014 12:18:55 PM, Error: Service Control Manager [7046]  - The following service has repeatedly stopped responding to service control requests: Multimedia Class Scheduler Contact the service vendor or the system administrator about whether to disable this service until the problem is identified. You may have to restart the computer in safe mode before you can disable the service.
1/21/2014 12:18:25 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
1/21/2014 12:17:55 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the MMCSS service.
1/21/2014 12:17:25 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wuauserv service.
1/21/2014 12:14:55 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the wlidsvc service.
1/21/2014 12:14:25 PM, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service.
1/21/2014 10:09:31 PM, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID  {B77C4C36-0154-4C52-AB49-FAA03837E47F}  and APPID  {EA022610-0748-4C24-B229-6C507EBDFDBB}  to the user Ann-VAIOTouch\Ann SID (S-1-5-21-3582454295-1347762025-3706603929-1001) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.
.
==== End Of File ===========================
 

[MrCharlie]

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running, please create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

[wismommy]

Here it is..

 

RogueKiller V8.8.3 _x64_ [Jan 24 2014] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Ann [Admin rights]
Mode : Scan -- Date : 01/24/2014 08:21:38
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 11 ¤¤¤
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKCU\[...]\System : DisableCMD (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\System : DisableCMD (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableRegistryTools (0) -> FOUND
[HJ POL][PUM] HKLM\[...]\Wow6432Node\[...]\System : DisableCMD (0) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) TOSHIBA MQ01ABD100H +++++
--- User ---
[MBR] 0316d914febf7fe131a588e393e7d9c7
[bSP] f9bd7571a757fda1087c4da39b496c5d : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097152 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_01242014_082138.txt >>



 

[MrCharlie]

Please create a new restore point before you continue if you haven't already.

Please uninstall these from your add/remove programs:
GorillaPrice
Open Downloader Manager

Then.............

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a FULL Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[wismommy]

i can't get Gorilla Price to uninstall, when I try it opens a new window on the web to download an uninstaller from them, which I don't think  I should do?

[MrCharlie]

It's probably safe, just skip it and continue on......MrC

[wismommy]

# AdwCleaner v3.017 - Report created 24/01/2014 at 09:01:25
# Updated 12/01/2014 by Xplode
# Operating System : Windows 8  (64 bits)
# Username : Ann - ANN-VAIOTOUCH
# Running from : C:\Users\Ann\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7D86A08B-0A8F-4BE0-B693-F05E6947E780}

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16537


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Ann\AppData\Roaming\Mozilla\Firefox\Profiles\m2xatij3.default\prefs.js ]


-\\ Google Chrome v32.0.1700.76

[ File : C:\Users\Ann\AppData\Local\Google\Chrome\User Data\Default\preferences ]


*************************

AdwCleaner[R0].txt - [951 octets] - [24/01/2014 08:55:41]
AdwCleaner[s0].txt - [875 octets] - [24/01/2014 09:01:25]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [934 octets] ##########
 

[wismommy]

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.24.05

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
Ann :: ANN-VAIOTOUCH [administrator]

1/24/2014 9:14:19 AM
MBAM-log-2014-01-24 (10-30-56).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 474492
Time elapsed: 1 hour(s), 1 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\GorillaPrice (PUP.Optional.GorillaPrice) -> No action taken.
HKLM\SYSTEM\CurrentControlSet\Services\GorillaPrice (PUP.Optional.GorillaPrice) -> No action taken.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0

[wismommy]

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2014.01.24.05

Windows 8 x64 NTFS
Internet Explorer 10.0.9200.16750
Ann :: ANN-VAIOTOUCH [administrator]

1/24/2014 9:14:19 AM
mbam-log-2014-01-24 (09-14-19).txt

Scan type: Full scan (C:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 474492
Time elapsed: 1 hour(s), 1 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 2
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\GorillaPrice (PUP.Optional.GorillaPrice) -> Quarantined and deleted successfully.
HKLM\SYSTEM\CurrentControlSet\Services\GorillaPrice (PUP.Optional.GorillaPrice) -> Quarantined and deleted successfully.

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 2
C:\ProgramData\GorillaPrice (PUP.Optional.GorillaPrice) -> Quarantined and deleted successfully.
C:\Program Files (x86)\GorillaPrice (PUP.Optional.GorillaPrice) -> Quarantined and deleted successfully.

Files Detected: 0
(No malicious items detected)
 

[MrCharlie]

How is it?? MrC

[wismommy]

looks good!  Gorilla Price is no longer listed under add/remove programs, so I assume we got it!!  thank you for all your help!

[MrCharlie]

Good......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[wismommy]

 Results of screen317's Security Check version 0.99.79  
   x64 (UAC is enabled)  
 Internet Explorer 10 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
Webroot SecureAnywhere   
Windows Defender         
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 13  
 Java version out of Date!
 Adobe Flash Player     11.9.900.170  
 Adobe Reader XI  
 Mozilla Firefox (26.0)
 Google Chrome 32.0.1700.72  
 Google Chrome 32.0.1700.76  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C:  %
````````````````````End of Log``````````````````````
 

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 13 <----please update, should be Update 51

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[gringo_pr]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.