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Random Audio Malware

twiggy

By twiggy
in Resolved Malware Removal Logs

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twiggy

twiggy

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I managed to get my PC infected with the audio malware that appears to be going around. It's been this way for a few days. I'd certainly appreciate any help getting this sucker off my system. Here are the requested DDS logs (dds.txt followed by attach.txt):

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK
Internet Explorer: 9.0.8112.16470  BrowserJavaVersion: 10.25.2
Run by Doug at 12:04:13 on 2014-01-05
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.8189.4934 [GMT -5:00]
.
AV: Norton 360 *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.




mWinlogon: Userinit = C:\Windows\SysWOW64\userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ips\ipsbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\coieplg.dll
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [Google Update] "C:\Users\Doug\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [MusicManager] "C:\Users\Doug\AppData\Local\Programs\Google\MusicManager\MusicManager.exe"
mRun: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [Google Quick Search Box] "C:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe"  /autorun
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\DIGITA~1.LNK - C:\Program Files (x86)\Digital Line Detect\DLG.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\LOGITE~1.LNK - C:\Program Files\Logitech\SetPoint\SetPoint.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\UltraMon.lnk - C:\Windows\Installer\{537056B7-32A4-4408-9B54-0341963C7C9C}\IcoUltraMon.ico
uPolicies-Explorer: HideSCAHealth = dword:1
uPolicies-Explorer: NoDriveTypeAutoRun = dword:149
uPolicies-Explorer: NoDriveAutoRun = dword:0
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com


TCP: NameServer = 192.168.1.1
TCP: Interfaces\{45C0F203-C38F-4DFA-B52B-F82C7D7FAA88} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{7B61C0BB-F947-4C00-9AA4-6E9AD949E094} : DHCPNameServer = 192.168.3.1
TCP: Interfaces\{A8AC70E8-1F2E-4581-A111-4D1A4FE9ED50} : DHCPNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} -
x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
x64-Run: [skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
x64-Run: [bluetooth Connection Assistant] LBTWIZ.EXE -silent
x64-Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-7-23 53488]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1404000.028\symds64.sys [2013-6-15 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1404000.028\symefa64.sys [2013-6-15 1139800]
R3 LEqdUsb;Logitech SetPoint Unifying KMDF USB Filter;C:\Windows\System32\drivers\LEqdUsb.sys [2009-6-17 74256]
R3 LHidEqd;Logitech SetPoint Unifying KMDF HID Filter;C:\Windows\System32\drivers\LHidEqd.sys [2009-6-17 13328]
S1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.0.36\Definitions\BASHDefs\20131203.001\BHDrvx64.sys [2013-12-3 1526488]
S1 ccSet_N360;Norton 360 Settings Manager;C:\Windows\System32\drivers\N360x64\1404000.028\ccsetx64.sys [2013-6-15 169048]
S1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.3.0.36\Definitions\IPSDefs\20140103.001\IDSviA64.sys [2014-1-3 521944]
S1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1404000.028\ironx64.sys [2013-6-15 224416]
S1 SYMTDIv;Symantec Vista Network Dispatch Driver;C:\Windows\System32\drivers\N360x64\1404000.028\symtdiv.sys [2013-6-15 457304]
S2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-7-23 88576]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-5-8 237056]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
S2 FontCache;Windows Font Cache Service;C:\Windows\System32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 27648]
S2 gupdate1ca2a9b61f4a180;Google Update Service (gupdate1ca2a9b61f4a180);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-8-31 133104]
S2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Engine\20.4.0.40\ccsvchst.exe [2013-6-15 144368]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S2 UltraMonUtility;UltraMon Utility Driver;C:\Program Files (x86)\Common Files\Realtime Soft\UltraMonMirrorDrv\x64\UltraMonUtility.sys [2008-11-14 20512]
S3 CAXHWBS2;CAXHWBS2;C:\Windows\System32\drivers\CAXHWBS2.sys [2009-7-23 411136]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\drivers\ssudbus.sys [2013-6-4 103448]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-11-27 137648]
S3 Linksys_adapter;Linksys Adapter Network Driver;C:\Windows\System32\drivers\AE2500vista64.sys [2011-10-10 1227840]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 ssudmdm;SAMSUNG  Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\drivers\ssudmdm.sys [2013-6-4 203672]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-9-17 89920]
.
=============== File Associations ===============
.
FileExt: .js: JSFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
FileExt: .jse: JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2014-01-05 05:57:13 89304 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-01-04 23:16:56 27256 ----a-w- C:\Windows\System32\drivers\FixZeroAccess.sys
2013-12-13 03:18:45 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-13 03:18:45 692616 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 12:04:20.48 ===============

 

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 7/23/2009 2:54:07 AM
System Uptime: 1/5/2014 2:00:58 AM (10 hours ago)
.
Motherboard: Dell Inc. |  | 0N826N
Processor: Intel® Core2 Quad  CPU   Q8200  @ 2.33GHz | Socket 775 | 2327/333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 917 GiB total, 69.476 GiB free.
D: is FIXED (NTFS) - 15 GiB total, 7.857 GiB free.
E: is CDROM (CDFS)
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1684: 12/23/2013 6:49:06 PM - Scheduled Checkpoint
RP1685: 12/25/2013 12:38:28 AM - Scheduled Checkpoint
RP1686: 12/26/2013 5:22:13 AM - Scheduled Checkpoint
RP1687: 12/27/2013 3:59:40 AM - Scheduled Checkpoint
RP1688: 12/28/2013 12:58:31 AM - Scheduled Checkpoint
RP1689: 12/29/2013 2:42:10 AM - Scheduled Checkpoint
RP1690: 12/30/2013 2:24:46 AM - Scheduled Checkpoint
RP1691: 12/31/2013 - Scheduled Checkpoint
RP1692: 1/1/2014 2:54:43 AM - Scheduled Checkpoint
RP1693: 1/2/2014 8:31:24 AM - Scheduled Checkpoint
RP1694: 1/3/2014 8:05:45 AM - Restore Operation
.
==== Installed Programs ======================
.
 Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Reader 9.3
Age of Wonders 2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Audacity 1.3.14 (Unicode)
Baldur's Gate Enhanced Edition
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help English
CCC Help French
CCC Help German
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Portuguese
CCC Help Spanish
CCC Help Turkish
CDDRV_Installer
Choice Guard
Cisco Connect
Compatibility Pack for the 2007 Office system
Conexant D850 PCI V.92 Modem
Consumer In-Home Service Agreement
Crusader Kings II Demo
D-Link DFE-530TX+
D-Link PCI Fast Ethernet Adapter
Dell-eBay
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Diablo III
Digital Line Detect
DLTC Editor Pro (remove only)
erLT
GEAR driver installer for x86 and x64
GIMP 2.8.6
Google Chrome
Google Quick Search Box
Google Talk Plugin
Google Toolbar for Internet Explorer
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Impulse
iTunes
Java 7 Update 25
Java Auto Updater
Junk Mail filter update
KhalInstallWrapper
Logitech SetPoint
Logitech Unifying Software 2.10
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2742597)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Visual J# .NET Redistributable Package 1.1
Microsoft Works
Might & Magic ® Heroes ® VI
Modem Diagnostic Tool
Move Media Player
MPIWD2
MSVCRT
Music Manager
NetWaiting
Norton 360
NVIDIA PhysX
OpenAL
Planescape Torment
PowerDVD
QuickTime
Realtek High Definition Audio Driver
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Roxio Express Labeler 3
Roxio Update Manager
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office Groove 2007 (KB2552997)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Sid Meier's Civilization V
Skype™ 5.10
StarCraft II
Steam
Ubisoft Game Launcher
UFO: Extraterrestrials Gold
UltraMon
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
vReveal
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
WinRAR archiver
WinZip 14.0
XCOM: Enemy Unknown
.
==== Event Viewer Messages From Past Week ========
.
1/5/2014 2:17:59 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
1/5/2014 2:04:27 AM, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
1/5/2014 2:03:37 AM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_N360 eeCtrl IDSVia64 spldr SRTSP SRTSPX SymIRON SYMTDIv Wanarpv6
1/5/2014 2:03:37 AM, Error: Service Control Manager [7001]  - The Windows Media Center Extender Service service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
1/5/2014 2:03:37 AM, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
1/5/2014 2:02:53 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
1/5/2014 2:02:46 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
1/5/2014 2:02:37 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/5/2014 2:02:27 AM, Error: Microsoft-Windows-TerminalServices-LocalSessionManager [1048]  - Terminal Service start failed. The relevant status code was This service cannot be started in Safe Mode .
1/5/2014 2:02:27 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}
1/5/2014 2:02:27 AM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
1/5/2014 12:54:41 AM, Error: Schannel [36874]  - An SSL connection request was received from a remote client application, but none of the cipher suites supported by the client application are supported by the server. The SSL connection request has failed.
1/5/2014 12:49:20 AM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the DCOM Server Process Launcher service, but this action failed with the following error:  A system shutdown has already been scheduled.
1/5/2014 12:49:20 AM, Error: Service Control Manager [7031]  - The Plug and Play service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
1/5/2014 12:49:20 AM, Error: Service Control Manager [7031]  - The DCOM Server Process Launcher service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 60000 milliseconds: Reboot the machine.
1/4/2014 6:15:52 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  BHDrvx64 ccSet_N360 eeCtrl IDSVia64 spldr SRTSPX SymIRON SYMTDIv Wanarpv6
1/4/2014 11:03:03 PM, Error: Service Control Manager [7032]  - The Service Control Manager tried to take a corrective action (Reboot the machine) after the unexpected termination of the Plug and Play service, but this action failed with the following error:  A system shutdown has already been scheduled.
1/3/2014 8:17:46 AM, Error: Service Control Manager [7022]  - The KtmRm for Distributed Transaction Coordinator service hung on starting.
1/3/2014 6:48:41 AM, Error: netbt [4321]  - The name "WORKGROUP      :1d" could not be registered on the interface with IP address 192.168.1.118. The computer with the IP address 192.168.1.1 did not allow the name to be claimed by this computer.
1/2/2014 6:18:00 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ehSched with arguments "-Service" in order to run the server: {AFD8EA5A-2B6E-4504-B681-C6E8BAD64BB6}
1/2/2014 5:56:49 PM, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD BHDrvx64 ccSet_N360 DfsC eeCtrl IDSVia64 NetBIOS netbt nsiproxy PSched RasAcd rdbss Smb spldr SRTSP SRTSPX SymIRON SYMTDIv tdx Wanarpv6
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The WebDav Client Redirector Driver service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The WebClient service depends on the WebDav Client Redirector Driver service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error:  A device attached to the system is not functioning.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
1/2/2014 5:56:23 PM, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
1/2/2014 5:55:37 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
1/2/2014 5:55:37 PM, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
1/2/2014 12:30:54 AM, Error: EventLog [6008]  - The previous system shutdown at 12:29:05 AM on 1/2/2014 was unexpected.
1/2/2014 10:08:10 AM, Error: EventLog [6008]  - The previous system shutdown at 10:06:11 AM on 1/2/2014 was unexpected.
.
==== End Of File ===========================
 

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MrCharlie

MrCharlie

Posted
Posted

Welcome to the forum.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

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twiggy

twiggy

Posted
  • Author
Posted

Thanks for the quick reply. Here's the RogueKiller log.

 

RogueKiller V8.8.0 _x64_ [Dec 27 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows Vista (6.0.6002 Service Pack 2) 64 bits version
Started in : Safe mode with network support
User : Doug [Admin rights]
Mode : Scan -- Date : 01/05/2014 12:24:02
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 0 ¤¤¤

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤
-> D:\windows\system32\config\SYSTEM | DRVINFO [Drv - D:] | SYSTEMINFO [sys - D:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\SOFTWARE | DRVINFO [Drv - D:] | SYSTEMINFO [sys - D:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\SECURITY | DRVINFO [Drv - D:] | SYSTEMINFO [sys - D:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\SAM | DRVINFO [Drv - D:] | SYSTEMINFO [sys - D:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\windows\system32\config\DEFAULT | DRVINFO [Drv - D:] | SYSTEMINFO [sys - D:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]
-> D:\Users\Default\NTUSER.DAT | DRVINFO [Drv - D:] | SYSTEMINFO [sys - D:] [sys32 - FOUND] | USERINFO [startup - NOT_FOUND]

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts

127.0.0.1       localhost
::1             localhost

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) WDC WD1001FALS-75J7B0 ATA Device +++++
--- User ---
[MBR] 123e46b2d64faabebd8889d39e0aa186
[bSP] 77b879b1087b37ef72239872a545a358 : Windows Vista MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 15000 Mo
2 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 30801920 | Size: 938828 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: (\\.\PHYSICALDRIVE1 @ USB) Generic- SD/MMC USB Device +++++
Error reading User MBR! ([0x15] The device is not ready. )
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )

+++++ PhysicalDrive2: (\\.\PHYSICALDRIVE2 @ USB) Generic- Compact Flash USB Device +++++
Error reading User MBR! ([0x15] The device is not ready. )
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )

+++++ PhysicalDrive3: (\\.\PHYSICALDRIVE3 @ USB) Generic- SM/xD Picture USB Device +++++
Error reading User MBR! ([0x15] The device is not ready. )
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )

+++++ PhysicalDrive4: (\\.\PHYSICALDRIVE4 @ USB) Generic- MS/MS-Pro USB Device +++++
Error reading User MBR! ([0x15] The device is not ready. )
User = LL1 ... OK!
Error reading LL2 MBR! ([0x32] The request is not supported. )

Finished : << RKreport[0]_S_01052014_122402.txt >>
RKreport[0]_S_01052014_122159.txt

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MrCharlie

MrCharlie

Posted
Posted

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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twiggy

twiggy

Posted
  • Author
Posted

Finished running ComboFix; the log is attached.

 

Not sure if it makes a difference, but ComboFix gave me a warning about Norton 360 despite the auto-protect features being disabled, although it seems to have run normally anyway. Also, the logs from the previous scans were done in Safe Mode, while I ran ComboFix in Normal Mode (had to reboot to adjust N360's settings). Like I say, not sure if it matters, but just trying to provide as much info as I can.

 

On with the log:

 

ComboFix 14-01-04.03 - Doug 01/05/2014  14:02:15.1.4 - x64
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.8189.5984 [GMT -5:00]
Running from: c:\users\Doug\Desktop\ComboFix.exe
AV: Norton 360 *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton 360 *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\qci.pad
c:\users\Doug\AppData\Roaming\Microsoft\Microsoft
c:\windows\security\Database\tmp.edb
c:\windows\SysWow64\Packet.dll
c:\windows\SysWow64\pthreadVC.dll
c:\windows\SysWow64\WanPacket.dll
c:\windows\SysWow64\wpcap.dll
.
.
(((((((((((((((((((((((((   Files Created from 2013-12-05 to 2014-01-05  )))))))))))))))))))))))))))))))
.
.
2014-01-05 19:15 . 2014-01-05 19:15 -------- d-----w- c:\users\Mcx1\AppData\Local\temp
2014-01-05 19:15 . 2014-01-05 19:15 -------- d-----w- c:\users\Default\AppData\Local\temp
2014-01-03 11:54 . 2014-01-03 11:54 117464 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys.bak
2014-01-02 16:34 . 2014-01-05 17:23 90216 ----a-w- c:\windows\system32\drivers\sbp2port.sys.bak
2014-01-02 16:33 . 2014-01-05 17:23 37480 ----a-w- c:\windows\system32\drivers\iteraid.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 64568 ----a-w- c:\windows\system32\drivers\AGP440.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 18488 ----a-w- c:\windows\system32\drivers\aliide.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 404992 ----a-w- c:\windows\system32\drivers\afd.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 1227840 ----a-w- c:\windows\system32\drivers\AE2500vista64.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 185912 ----a-w- c:\windows\system32\drivers\adpu320.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 342584 ----a-w- c:\windows\system32\drivers\adpahci.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 126520 ----a-w- c:\windows\system32\drivers\adpu160m.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 486456 ----a-w- c:\windows\system32\drivers\adp94xx.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 325608 ----a-w- c:\windows\system32\drivers\acpi.sys.bak
2014-01-02 16:32 . 2014-01-05 17:22 65024 ----a-w- c:\windows\system32\drivers\1394bus.sys.bak
2014-01-02 09:13 . 2014-01-04 23:49 -------- d-----w- c:\programdata\Malwarebytes' Anti-Malware (portable)
2014-01-02 09:12 . 2014-01-05 05:57 89304 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2014-01-04 23:16 . 2012-06-05 02:22 27256 ----a-w- c:\windows\system32\drivers\FixZeroAccess.sys
2013-12-13 03:18 . 2012-10-07 15:02 692616 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-12-13 03:18 . 2011-08-21 23:54 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
.
.
------- Sigcheck -------
Note: Unsigned files aren't necessarily malware.
.
[7] 2009-07-23 . 007F8DE7AC0F9386C3FD2EC7DC87C37A . 724992 . . [6.0.6000.16830] .. c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.16830_none_c3e2cce1f92f2ca2\rpcss.dll
[7] 2009-07-23 . 54FF562C2710BB610B019D723B16FB2A . 724992 . . [6.0.6000.21023] .. c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6000.21023_none_c47a129912422fc2\rpcss.dll
[7] 2009-07-23 . 52CDADE8289FF21F1F2215FF51A5F36C . 718336 . . [6.0.6001.18226] .. c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.18226_none_c5d9dd2ff64839ac\rpcss.dll
[7] 2009-07-23 . 857E04C16007E60FCC0803239C853E78 . 717824 . . [6.0.6001.22389] .. c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.22389_none_c6259b510f93cd21\rpcss.dll
[7] 2009-04-11 . CF8B9A3A5E7DC57724A89D0C3E8CF9EF . 719872 . . [6.0.6002.18005] .. c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6002.18005_none_c7d4f08bf35f3abe\rpcss.dll
[7] 2008-01-21 . FF27BE0BA7B3C48D5C99AFCB56D436C2 . 713728 . . [6.0.6001.18000] .. c:\windows\winsxs\amd64_microsoft-windows-com-base-qfe-rpcss_31bf3856ad364e35_6.0.6001.18000_none_c5e9777ff63d6f72\rpcss.dll
[-] 2009-04-11 . 6F168B10F100A15A909A7F8EB07D6301 . 720384 . . [6.0.6000.16386] .. c:\windows\system32\rpcss.dll
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2009-08-08 39408]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 138240]
"MusicManager"="c:\users\Doug\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [2013-11-12 7380992]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-05-23 128296]
"Microsoft Default Manager"="c:\program files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-04-24 250192]
"Google Quick Search Box"="c:\program files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-08-08 122368]
"GrooveMonitor"="c:\program files (x86)\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-12-22 35760]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-01-03 843712]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSr64.exe;c:\program files\Realtek\Audio\HDA\AERTSr64.exe [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost  - NetSvcs
Themes
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-12-06 04:38 1210320 ----a-w- c:\program files (x86)\Google\Chrome\Application\31.0.1650.63\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2014-01-05 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-09-01 00:30]
.
2014-01-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2009-09-01 00:30]
.
2014-01-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3329974505-254940720-2803065907-1000Core.job
- c:\users\Doug\AppData\Local\Google\Update\GoogleUpdate.exe [2012-07-04 11:52]
.
2014-01-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3329974505-254940720-2803065907-1000UA.job
- c:\users\Doug\AppData\Local\Google\Update\GoogleUpdate.exe [2012-07-04 11:52]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Bluetooth Connection Assistant"="LBTWIZ.EXE -silent" [X]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2009-01-13 6848544]
"Kernel and Hardware Abstraction Layer"="KHALMNPR.EXE" [2009-06-17 130576]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm




mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~2\Office12\EXCEL.EXE/3000
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
HKLM-Run-Skytel - c:\program files\Realtek\Audio\HDA\Skytel.exe
AddRemove-Heroes of Might and Magic® III - c:\program files (x86)\GOG.com\Heroes of Might and Magic 3 Complete\unins000.exe
AddRemove-MPIWD2 - c:\archivos de programa\MPIWD2\uninstal.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files (x86)\Norton 360\Engine\20.4.0.40\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton 360\Engine\20.4.0.40\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_9_900_170_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_9_900_170.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
   00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0001\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0002\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
Completion time: 2014-01-05  14:19:00
ComboFix-quarantined-files.txt  2014-01-05 19:19
.
Pre-Run: 65,434,329,088 bytes free
Post-Run: 66,663,395,328 bytes free
.
- - End Of File - - 19D7F76DBC3E1A5C233711C1D67AB999
CDB4DE4BBD714F152979DA2DCBEF57EB
 

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MrCharlie

MrCharlie

Posted
Posted

Using ComboFix......

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Download the attached CFScript.txt, place it next to ComboFix.exe

CFScript.gif

Refering to the picture above, drag CFScript into ComboFix.exe

CAUTION: Do not mouse-click ComboFix while it is running. It may cause it to stall.

After reboot, (in case it asks to reboot)......

Please provide the contents of the ComboFix log (C:\ComboFix.txt) in your next reply.

Then.........

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a FULL Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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twiggy

twiggy

Posted
  • Author
Posted

I've run ComboFix and AdwCleaner, and those logs are attached (for real this time). I'm about to run Malwarebytes' full scan and I'll include that report when it's finished, but I'm happy to report that the audio problem hasn't shown itself since I ran ComboFix with the drag-and-dropped txt file. It's been about 20 minutes since the last reboot and I haven't heard anything unexpected yet. Thanks for all your help so far.

 

It'll probably be a few more hours before Malwarebytes finishes.

log.txt

AdwCleanerS0.txt

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MrCharlie

MrCharlie

Posted
Posted

Good......

 

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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twiggy

twiggy

Posted
  • Author
Posted

Apologies if attaching the previous files was an issue. Here's the SecurityCheck report:

 

 Results of screen317's Security Check version 0.99.78 
 Windows Vista Service Pack 2 x64 (UAC is enabled) 
 Internet Explorer 9 
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300 
 Java 7 Update 25 
 Java version out of Date!
 Adobe Flash Player 10 Flash Player out of Date!
  Adobe Flash Player  10.3.183.7 Flash Player out of Date! 
 Adobe Reader 9 Adobe Reader out of Date!
 Google Chrome 31.0.1650.57 
 Google Chrome 31.0.1650.63 
````````Process Check: objlist.exe by Laurent```````` 
 Norton ccSvcHst.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 5 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

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MrCharlie

MrCharlie

Posted
Posted

The log from Security Check is already formatted in BB code and is meant to be posted on the forum, that's the only way you can read it.

-------------------------

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java 7 Update 25 <----please update, should be Update 45

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here
Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

--------------------------------

Uninstall these:
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 10.3.183.7 Flash Player out of Date!

Then go here to get the latest version, click the download button the top:
http://www.adobe.com/software/flash/about/

----------------------------------

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

----------------------------------

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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