failed to remove mysearchdial

[yogelien]

I attached the DDS and Attach textfiles.

attach.txt

dds.txt

[yogelien]

I think it is removed now. Deleted is also in the browser. Can you guys check the attached text files if you find any infected trash? Thanks a lot.

[MrCharlie]

Welcome to the forum, please follow this procedure:

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• When it's done you'll see: Pending: Please uncheck elements you don't want removed.
• Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• Look over the log especially under Files/Folders for any program you want to save.
• If there's a program you may want to save, just uncheck it from AdwCleaner.
• If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
• If you're ready to clean it all up.....click the Clean button.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.
• Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
• To restore an item that has been deleted:
• Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[yogelien]

Hi mr C, here is the report:

 

# AdwCleaner v3.016 - Report created 01/01/2014 at 19:06:53
# Updated 23/12/2013 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : lieke - LIEKE-PC
# Running from : C:\Users\lieke\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\Users\lieke\AppData\Local\iLivid
Folder Deleted : C:\Users\lieke\AppData\Local\Mobogenie
Folder Deleted : C:\Users\lieke\AppData\Roaming\UpdaterEX
Folder Deleted : C:\Users\lieke\Documents\Mobogenie
File Deleted : C:\Users\lieke\AppData\Local\Temp\Uninstall.exe
File Deleted : C:\Users\lieke\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\iLivid.lnk
File Deleted : C:\Users\lieke\Desktop\iLivid.lnk
File Deleted : C:\Users\lieke\AppData\Roaming\Mozilla\Firefox\Profiles\22dpzxoc.default\invalidprefs.js
File Deleted : C:\Program Files (x86)\Mozilla Firefox\searchplugins\Babylon.xml
File Deleted : C:\Users\lieke\AppData\Roaming\Mozilla\Firefox\Profiles\22dpzxoc.default\user.js

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff
Key Deleted : HKCU\Software\Classes\iLivid.torrent
Key Deleted : HKLM\SOFTWARE\Classes\AppID\BHO.DLL
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\MyBabylontb_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajam_install_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\wajamupdater_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\MobogenieAdd
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [mobilegeni daemon]
Key Deleted : HKCU\Software\e28dd1e56fe447
Key Deleted : HKLM\SOFTWARE\e28dd1e56fe447
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C292AD0A-C11F-479B-B8DB-743E72D283B0}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{C3110516-8EFC-49D6-8B72-69354F332062}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{77AA745B-F4F8-45DA-9B14-61D2D95054C8}
Key Deleted : HKCU\Software\FLEXnet
Key Deleted : HKCU\Software\ilivid
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\UpdaterEX
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\Software\DataMngr
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ilivid
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~3\browse~1\25986~1.67\{c16c1~1\browse~1.dll

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]
Setting Restored : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Main [start Page]

-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\lieke\AppData\Roaming\Mozilla\Firefox\Profiles\22dpzxoc.default\prefs.js ]

Line Deleted : user_pref("extensions.claro.admin", false);
Line Deleted : user_pref("extensions.claro.aflt", "babsst");
Line Deleted : user_pref("extensions.claro.appId", "{C3110516-8EFC-49D6-8B72-69354F332062}");
Line Deleted : user_pref("extensions.claro.dfltLng", "en");
Line Deleted : user_pref("extensions.claro.excTlbr", false);
Line Deleted : user_pref("extensions.claro.id", "e4c8ac86000000000000485d60f8b7db");
Line Deleted : user_pref("extensions.claro.instlDay", "15685");
Line Deleted : user_pref("extensions.claro.instlRef", "sst");
Line Deleted : user_pref("extensions.claro.prdct", "claro");
Line Deleted : user_pref("extensions.claro.prtnrId", "claro");
Line Deleted : user_pref("extensions.claro.tlbrId", "base");
Line Deleted : user_pref("extensions.claro.tlbrSrchUrl", "");
Line Deleted : user_pref("extensions.claro.vrsn", "1.8.3.10");
Line Deleted : user_pref("extensions.claro.vrsni", "1.8.3.10");
Line Deleted : user_pref("extensions.claro_i.smplGrp", "none");
Line Deleted : user_pref("extensions.claro_i.vrsnTs", "1.8.3.1019:48:29");
Line Deleted : user_pref("extensions.mysearchdial.aflt", "dnldstr0101");
Line Deleted : user_pref("extensions.mysearchdial.appId", "{CA5CAA63-B27C-4963-9BEC-CB16A36D56F8}");
Line Deleted : user_pref("extensions.mysearchdial.cd", "2XzuyEtN2Y1L1Qzu0FyEyC0DtDyEyDtBzy0DtB0C0A0CzzyCtN0D0Tzu0SyBtAtCtN1L2XzutBtFtBtFtCyEtFtCtAyBzytN1L1CzutCyD1B1P1R");
Line Deleted : user_pref("extensions.mysearchdial.cr", "76893737");
Line Deleted : user_pref("extensions.mysearchdial.dfltLng", "");
Line Deleted : user_pref("extensions.mysearchdial.dfltSrch", true);
Line Deleted : user_pref("extensions.mysearchdial.dnsErr", true);
Line Deleted : user_pref("extensions.mysearchdial.excTlbr", false);
Line Deleted : user_pref("extensions.mysearchdial.hmpg", true);

Line Deleted : user_pref("extensions.mysearchdial.id", "F46D04529D2CAC86");
Line Deleted : user_pref("extensions.mysearchdial.instlDay", "16071");
Line Deleted : user_pref("extensions.mysearchdial.instlRef", "");

Line Deleted : user_pref("extensions.mysearchdial.prdct", "mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.prtnrId", "mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.srchPrvdr", "Mysearchdial");
Line Deleted : user_pref("extensions.mysearchdial.tlbrId", "base");

Line Deleted : user_pref("extensions.mysearchdial.vrsn", "1.8.21.0");
Line Deleted : user_pref("extensions.mysearchdial.vrsni", "1.8.21.0");
Line Deleted : user_pref("extensions.mysearchdial_i.hmpg", true);
Line Deleted : user_pref("extensions.mysearchdial_i.newTab", false);
Line Deleted : user_pref("extensions.mysearchdial_i.smplGrp", "none");
Line Deleted : user_pref("extensions.mysearchdial_i.vrsnTs", "1.8.21.010:13:23");

-\\ Google Chrome v31.0.1650.63

[ File : C:\Users\lieke\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : urls_to_restore_on_startup
Deleted : homepage

*************************

AdwCleaner[R0].txt - [8536 octets] - [01/01/2014 19:03:06]
AdwCleaner[s0].txt - [7798 octets] - [01/01/2014 19:06:53]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [7858 octets] ##########
 

[yogelien]

This is the result ok malware scan I ran:

 

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Databaseversie: v2014.01.01.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.16476
lieke :: LIEKE-PC [administrator]

1-1-2014 19:15:51
mbam-log-2014-01-01 (19-15-51).txt

Scan type: Snelle scan
Ingeschakelde scan opties: Geheugen | Opstartitems | Register | Bestanden en mappen | Heuristiek/Extra | Heuristiek/Shuriken | PUP | PUM
Uitgeschakelde scan opties: P2P
Objecten gescand: 241334
Verstreken tijd: 6 minuut/minuten, 10 seconde(n)

Geheugenprocessen gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Geheugenmodulen gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Registersleutels gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Registerwaarden gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Registerdata gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Mappen gedetecteerd: 0
(Geen kwaadaardige objecten gedetecteerd)

Bestanden gedetecteerd: 1
C:\Users\lieke\Downloads\SoftonicDownloader_voor_myffvideoconverter.exe (PUP.Optional.Softonic.A) -> Succesvol in quarantaine geplaatst en verwijderd.

(einde)
 

[MrCharlie]

How is it now??? MrC

[yogelien]

all looks good! tried to reply that earlier, but couldnt reply my own post. Gave message that is was to quick the reply

Thanks a lot for your help!

[MrCharlie]

Good.....

A little clean up to do....


Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[LDTate]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.