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Possible Rootkit, suspicious file behavior

Zonarfk

By Zonarfk
in Resolved Malware Removal Logs

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Zonarfk

Zonarfk

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Hello, I'm only moderately computer literate. I've used MalwareBytes before and had a friend who worked with you guys and his computer knowledge always impressed me so I'm turning to you for help.

 

I have a possible rootkit on my computer, I am running Windows Vista as my OS and here are the symptoms I have noticed;

 

Random cmd prompt popups in the background, this one is random and very infrequent and has gone away recently which worries me.

 

System delay/lag when copying text using the mouse (right-click/copy) happens infrequently.

 

System delay/lag infrequently when observing certain documents.

 

Filename changes. I had a word document which had been copied on the desktop, the icon for it was faded and the first two characters were changed to ~$

 

This recently happened to another Word document saved in my default folder for downloads. The first two characters were replaced with ~$ and it was copied. This appeared after I went into Computer > Organize > Folder and Search Options > Show all Hidden Files/System Files, basically all those options for showing anything hidden by default.

 

~$ character typed on a smartphone in my house without them using it, the owner of this device is only barely computer literate and tried to brush it off as them accidentally entering something in but I recognized it as something suspicious.

 

Possible attempted hack of my bank account when entering online banking service. Kept receiving server error messages and extreme lag. I transferred my funds by calling my bank immediately and solving that the old fashioned way. Not going into detail.

 

Suspicious password change attempts on my Ebay account and a message from an ebay seller requesting that I buy a single pearl earring from them. I did my best to find more on this person and got a youtube account and a Massachusetts IP address pointing to an abandoned lot in a suburb.

 

I live in a rural area and we only have 1 option for an ISP; they were hacked about a year ago by some kid who made some kind of DDoS attempt on their phone service and overlaid a personal message from him as the response when you tried to call. It would say something like "there are 23900 callers ahead of you" or some ridiculous and impossible number for this area and then the voice of a 12 year old would shout "HAHA NOOBS!" all very funny at the time but I am disappointed with my ISP. They sold me out twice this year and I received threatening spelling error ridden letters from a company calling itself "ip-echelon" (clearly after the real ECHELON) demanding I delete pirated material from my computer or face "the consequences". Letter was ignored. A second was received but another person in my house destroyed it before I could see it, being as irritated as I was over our ISP's behavior.

 

I hope this doesn't sound too schizophrenic. I've tried Kaspersky's free trial small office software and TDSSKiller, Emsisoft's anti-malware, Malwarebytes, Farbar Security Scan and manually sifting through the event log with ProcessMonitor. Haven't found anything but I'm not convinced I'm in the clear.

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MrCharlie

MrCharlie

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Welcome to the forum, please start HERE
Post back the 2 logs here.....DDS.txt and Attach.txt
(please don't put logs in code or quotes and use the default font)

General P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.


<====><====><====><====><====><====><====><====>

Next................

Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes and use the default font)
MrC


Note:
Please read all of my instructions completely including these.

Make sure system restore is turned on and running

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly


Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive


<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.


<+>The removal of malware isn't instantaneous, please be patient.


<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs


<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.


------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)

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Zonarfk

Zonarfk

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Here is the DDS.txt and Attach.txt output respectively;
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 7.0.6001.18639  BrowserJavaVersion: 10.45.2
Run by Administrator at 13:11:17 on 2013-12-22
Microsoft® Windows Vista™ Home Premium   6.0.6001.1.1252.1.1033.18.4026.2197 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1e90062d\STacSV64.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1e90062d\AESTSr64.exe
C:\Windows\system32\agr64svc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe
C:\Windows\system32\taskeng.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe
C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
\\?\C:\Windows\system32\wbem\WMIADAP.EXE
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.




mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
TB: Microsoft Live Search Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\Program Files (x86)\MSN\Toolbar\3.0.0541.0\msneshellx.dll
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
EB: <No Name>: {555D4D79-4BD2-4094-A395-CFC534424A05} - LocalServer32 - <no file>
mRun: [TSMAgent] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"
mRun: [CLMLServer for HP TouchSmart] "C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"
mRun: [hpWirelessAssistant] C:\Program Files (x86)\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [DVDAgent] "C:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-001045-0002-0045-ABCDEFFEDCBC} - <orphaned>
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} -
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm



TCP: NameServer = 192.168.1.1
TCP: Interfaces\{FCF6AA0A-30B9-488A-939E-3954087A93CE} : DHCPNameServer = 192.168.1.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"


x64-BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [sysTrayApp] C:\Program Files (x86)\IDT\WDM\sttray64.exe
x64-Run: [Windows Defender] C:\Program Files (x86)\Windows Defender\MSASCui.exe -hide
x64-mPolicies-Explorer: NoActiveDesktop = dword:1
x64-mPolicies-Explorer: NoActiveDesktopChanges = dword:1
x64-mPolicies-System: EnableUIADesktopToggle = dword:0
x64-IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.22.3\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_9_900_170.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-12-05 05:39; {73a6fe31-595d-460b-a920-fcc0f8843232}; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\{73a6fe31-595d-460b-a920-fcc0f8843232}.xpi
FF - ExtSQL: 2013-12-05 05:54; jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\jid0-XWJxt5VvCXkKzQK99PhZqAn7Xbg@jetpack.xpi
FF - ExtSQL: 2013-12-05 05:58; privateTab@infocatcher; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\privateTab@infocatcher.xpi
FF - ExtSQL: 2013-12-05 05:58; GlassMyFox@ArisT2_Noia4dev; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\GlassMyFox@ArisT2_Noia4dev.xpi
FF - ExtSQL: 2013-12-05 06:10; ClickToPlayPerElement@uaSad.addons.mozilla.org; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\ClickToPlayPerElement@uaSad.addons.mozilla.org.xpi
FF - ExtSQL: 2013-12-05 06:15; {8B72860F-C5F8-4286-865E-D2C2DB98A9E6}; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\{8B72860F-C5F8-4286-865E-D2C2DB98A9E6}
FF - ExtSQL: 2013-12-05 06:15; tabletools2@mingyi.org; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\tabletools2@mingyi.org
FF - ExtSQL: 2013-12-05 06:15; copyplaintext@teo.pl; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\copyplaintext@teo.pl.xpi
FF - ExtSQL: 2013-12-06 16:57; lazarus@interclue.com; C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\extensions\lazarus@interclue.com.xpi
FF - ExtSQL: 2013-12-19 06:04; anti_banner@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Small Office Security 3\FFExt\anti_banner@kaspersky.com
FF - ExtSQL: 2013-12-19 06:04; content_blocker@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Small Office Security 3\FFExt\content_blocker@kaspersky.com
FF - ExtSQL: 2013-12-19 06:04; online_banking@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Small Office Security 3\FFExt\online_banking@kaspersky.com
FF - ExtSQL: 2013-12-19 06:05; url_advisor@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Small Office Security 3\FFExt\url_advisor@kaspersky.com
FF - ExtSQL: 2013-12-19 06:05; virtual_keyboard@kaspersky.com; C:\Program Files (x86)\Kaspersky Lab\Kaspersky Small Office Security 3\FFExt\virtual_keyboard@kaspersky.com
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false
============= SERVICES / DRIVERS ===============
.
R1 VBoxDrv;VirtualBox Service;C:\Windows\System32\drivers\VBoxDrv.sys [2013-11-28 252688]
R1 VBoxUSBMon;VirtualBox USB Monitor Driver;C:\Windows\System32\drivers\VBoxUSBMon.sys [2013-11-28 126736]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};{55662437-DA8C-40c0-AADA-2C816A897A49};C:\Program Files (x86)\Hewlett-Packard\Media\DVD\000.fcl [2008-9-26 27632]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_1e90062d\AESTSr64.exe [2013-3-15 89088]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2008-3-18 23040]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-12-20 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-12-20 701512]
R2 Seagate Dashboard Services;Seagate Dashboard Services;C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\Seagate.Dashboard.DASWindowsService.exe [2013-5-30 16000]
R2 Skype C2C Service;Skype C2C Service;C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe [2013-10-9 3275136]
R3 enecir;ENE CIR Receiver;C:\Windows\System32\drivers\enecir.sys [2008-9-4 64000]
R3 IntcHdmiAddService;Intel® High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2008-7-15 126464]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-12-20 25928]
R3 VBoxNetFlt;VirtualBox Bridged Networking Service;C:\Windows\System32\drivers\VBoxNetFlt.sys [2013-11-1 154896]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 Recovery Service for Windows;Recovery Service for Windows;C:\Program Files (x86)\SMINST\BLService.exe --> C:\Program Files (x86)\SMINST\BLService.exe [?]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-7-25 162672]
S3 Com4QLBEx;Com4QLBEx;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [2008-11-11 193840]
S3 NETw3v64;Intel® PRO/Wireless 3945ABG Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\NETw3v64.sys [2008-1-20 3154432]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 VBoxNetAdp;VirtualBox Host-Only Ethernet Adapter;C:\Windows\System32\drivers\VBoxNetAdp.sys [2013-11-1 140560]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk60x64.sys [2006-11-2 273408]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2013-9-29 93184]
.
=============== Created Last 30 ================
.
.
==================== Find3M  ====================
.
2013-12-20 14:30:35    2    --shatr-    C:\Windows\winstart.bat
2013-12-15 08:01:52    90708896    ----a-w-    C:\Windows\System32\mrt.exe
2013-12-10 21:13:16    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-10 21:13:16    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-19 08:33:38    267936    ------w-    C:\Windows\System32\MpSigStub.exe
2013-11-01 20:13:34    252688    ----a-w-    C:\Windows\System32\drivers\VBoxDrv.sys
2013-11-01 20:10:16    154896    ----a-w-    C:\Windows\System32\drivers\VBoxNetFlt.sys
2013-11-01 20:10:16    140560    ----a-w-    C:\Windows\System32\drivers\VBoxNetAdp.sys
2013-11-01 20:10:16    126736    ----a-w-    C:\Windows\System32\drivers\VBoxUSBMon.sys
2013-11-01 20:07:00    204048    ----a-w-    C:\Windows\System32\VBoxNetFltNobj.dll
2013-10-08 12:51:05    873384    ----a-w-    C:\Windows\SysWow64\npDeployJava1.dll
2013-10-08 12:51:00    796072    ----a-w-    C:\Windows\SysWow64\deployJava1.dll
2013-10-08 12:50:37    96168    ----a-w-    C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-10-08 12:46:52    264616    ----a-w-    C:\Windows\SysWow64\javaws.exe
2013-10-08 12:46:47    175016    ----a-w-    C:\Windows\SysWow64\javaw.exe
2013-10-08 12:46:23    174504    ----a-w-    C:\Windows\SysWow64\java.exe
.
============= FINISH: 13:12:20.12 ===============

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/15/2013 11:00:30 AM
System Uptime: 12/22/2013 1:05:58 PM (0 hours ago)
.
Motherboard: Quanta |  | 3627
Processor: Intel® Core2 Duo CPU     T6400  @ 2.00GHz | CPU | 2000/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 286 GiB total, 181.252 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 1.671 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: VirtualBox Host-Only Ethernet Adapter
Device ID: ROOT\NET\0000
Manufacturer: Oracle Corporation
Name: VirtualBox Host-Only Ethernet Adapter
PNP Device ID: ROOT\NET\0000
Service: VBoxNetAdp
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
64 Bit HP CIO Components Installer
Acrobat.com
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 11 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9.5.5
Agere Systems HDA Modem
AIM for Windows
Bitcoin
Broadcom 802.11 Wireless LAN Adapter
BufferChm
Compatibility Pack for the 2007 Office system
Convert Doc
Copy
CyberLink DVD Suite
Destinations
DeviceDiscovery
DJ_AIO_05_F4400_Software_Min
Download Updater (AOL Inc.)
Emsisoft HiJackFree 4.5
ESU for Microsoft Vista
F4400
Google Earth Plug-in
Google Update Helper
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Deskjet F4400 Printer Driver Software 14.0 Rel. 5
HP Doc Viewer
HP Help and Support
HP Imaging Device Functions 14.0
HP Integrated Module with Bluetooth wireless technology 6.0.1.6204
HP MediaSmart DVD
HP MediaSmart Music/Photo/Video
HP MediaSmart Webcam
HP MULTIPLE MODEM INSTALLER for VISTA
HP Photo Creations
HP Quick Launch Buttons 6.40 H2
HP Total Care Setup
HP Update
HP User Guides 0126
HP Wireless Assistant
HPPhotoGadget
IDT Audio
Intel® Graphics Media Accelerator Driver
Java 7 Update 45
Java Auto Updater
Java 6 Update 7
Juno Preloader
LabelPrint
LightScribe System Software  1.14.17.1
LinuxLive USB Creator
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Live Search Toolbar
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Office 64-bit Components 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Shared 64-bit MUI (English) 2007
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
Microsoft Works
mIRC
Mozilla Firefox 26.0 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
My HP Games
NET Installation Assistance for VB6 App (Runtime Only)
NetZero Preloader
Oracle VM VirtualBox 4.3.2
PandoraRecovery (Remove Only)
Power2Go
PowerDirector
ProtectSmart Hard Drive Protection
Python 3.3.2 (64-bit)
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
Scan
Seagate Dashboard 2.0
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Skype Click to Call
Skype™ 6.7
SlingPlayer
Status
Steam
Synaptics Pointing Device Driver
Toolbox
TrayApp
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Office 2007 (KB934528)
VLC media player 2.1.1
VS10Runtimex64
WebReg
Windows 7 USB/DVD Download Tool
Windows Driver Package - ENE (enecir) HIDClass  (09/04/2008 2.6.0.0)
.
==== End Of File ===========================
 

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Zonarfk

Zonarfk

Posted
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Posted

Here's RogueKiller's report;

 

RogueKiller V8.7.13 _x64_ [Dec 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.adlice.com/forum/
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows Vista (6.0.6001 Service Pack 1) 64 bits version
Started in : Normal mode
User : Administrator [Admin rights]
Mode : Scan -- Date : 12/22/2013 13:59:19
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK][PUM] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Scheduled tasks : 2 ¤¤¤
[V2][sUSP PATH] Administrator : C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\NBCore.exe - "C:\Users\Administrator\AppData\Roaming\Seagate\Seagate Dashboard 2.0\Files\Administrator.nji" [7][-] -> FOUND
[V2][sUSP PATH] Administrator Merge : "C:\Program Files (x86)\Seagate\Seagate Dashboard 2.0\NBCore.exe" - "C:\Users\Administrator\AppData\Roaming\Seagate\Seagate Dashboard 2.0\Files\Administrator Merge.nji" [7][-] -> FOUND

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection :  ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts


127.0.0.1       localhost
::1             localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) FUJITSU MHZ2320BH G2 ATA Device +++++
--- User ---
[MBR] cb657bff7ce371c8c26b7a62378d728b
[bSP] 37cc9943c8a67f221da345a75e7a52dd : Toshiba MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 292472 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 598984704 | Size: 12769 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_12222013_135919.txt >>



 

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MrCharlie

MrCharlie

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Not much showing, lets run some scans.

First:

Download Malwarebytes Anti-Rootkit from HERE

  • Unzip the contents to a folder in a convenient location.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt
To attach a log if needed:

Bottom right corner of this page.

reply1.jpg

New window that comes up.

replyer1.jpg

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

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MrCharlie

MrCharlie

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OK...Next:

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please make sure you click download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

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MrCharlie

MrCharlie

Posted
Posted

Lets clean out any adware/spyware now: (this will require a reboot so save all your work)

Please download AdwCleaner by Xplode and save to your Desktop.

Make sure you click on download buttons that look similar to this, not "sponsored ad links":

bleep-crop.jpg

  • Double click on AdwCleaner.exe to run the tool.

    Vista/Windows 7/8 users right-click and select Run As Administrator

  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
  • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
  • Look over the log especially under Files/Folders for any program you want to save.
  • If there's a program you may want to save, just uncheck it from AdwCleaner.
  • If you're not sure, post the log for review. (all items found are adware/spyware/foistware)
  • If you're ready to clean it all up.....click the Clean button.
  • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
  • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
  • To restore an item that has been deleted:
  • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

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Zonarfk

Zonarfk

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# AdwCleaner v3.016 - Report created 23/12/2013 at 07:19:20
# Updated 23/12/2013 by Xplode
# Operating System : Windows Vista Home Premium Service Pack 1 (64 bits)
# Username : Administrator - USER-PC
# Running from : C:\Users\Administrator\Downloads\AdwCleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

[!] Folder Deleted : C:\ProgramData\boost_interprocess
[!] Folder Deleted : C:\ProgramData\NCH Software
[!] Folder Deleted : C:\Program Files (x86)\NCH Software
[!] Folder Deleted : C:\Program Files (x86)\Common Files\Software Update Utility
File Deleted : C:\END
File Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\eBay.lnk
File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\user.js
File Deleted : C:\Windows\System32\Tasks\NCH Software

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\AppID\dnu.EXE
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdate
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUIBrowser.1
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController
Key Deleted : HKLM\SOFTWARE\Classes\dnUpdater.DownloadUpdController.1
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{6C259840-5BA8-46E6-8ED1-EF3BA47D8BA1}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{761F6A83-F007-49E4-8EAC-CDB6808EF06F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{97D69524-BB57-4185-9C7F-5F05593B771A}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E15A9BFD-D16D-496D-8222-44CADF316E70}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{660E6F4F-840D-436D-B668-433D9591BAC5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7435878-65B9-44D1-A443-81754E5DFC90}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{92380354-381A-471F-BE2E-DD9ACD9777EA}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7B089B94-D1DC-4C6B-87E1-8156E22C1D96}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\NCH Software
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\Software\NCH Software
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SoftwareUpdUtility
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\SoftwareUpdUtility

***** [ Browsers ] *****

-\\ Internet Explorer v7.0.6001.18639


-\\ Mozilla Firefox v26.0 (en-US)

[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\iuedmb0i.default\prefs.js ]


*************************

AdwCleaner[R0].txt - [3508 octets] - [23/12/2013 07:17:23]
AdwCleaner[s0].txt - [3070 octets] - [23/12/2013 07:19:20]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3130 octets] ##########
 

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Zonarfk

Zonarfk

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Okay I did the quickscan and while doing that the scan slowed down dramatically while scanning one of the suspicious word files but it found nothing wrong with it. Here's the scan results;

 

Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.12.23.04

Windows Vista Service Pack 1 x64 NTFS
Internet Explorer 7.0.6001.18000
Administrator :: USER-PC [administrator]

Protection: Enabled

12/23/2013 7:27:16 AM
mbam-log-2013-12-23 (07-27-16).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 241758
Time elapsed: 4 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

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MrCharlie

MrCharlie

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OK...Last: Lets run and anti-virus scan with ESET:

Please run a free online scan with the ESET Online Scanner (it may take a while to run)

Note: You will need to use Internet Explorer for this scan.

First please Disable any Antivirus you have active, as shown in This Topic

Note: Don't forget to re-enable it after the scan.

http://www.eset.eu/online-scanner

Tick the box next to YES, I accept the Terms of Use.

Click Start

When asked, allow the ActiveX control to install

Click Start

Make sure that the options Remove found threats is unchecked and the option Scan unwanted applications is checked

Click Advanced settings and select the following:

  • Scan potentially unwanted applications
  • Scan for potentially unsafe applications
  • Enable Anti-Stealth technology
Click Start

Wait for the scan to finish

If threats were found:

Click on "list of threats found"

Click on "export to text file" and save it as ESET SCAN and save to the desktop

Click on back

Put a checkmark in "Uninstall application on close"

Click on finish

Post back the log.....MrC

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MrCharlie

MrCharlie

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You can manually delete these:
C:\Users\Administrator\Downloads\doxpsetup.exe
C:\Users\Administrator\Downloads\Install_Restoration.exe
C:\Users\Administrator\Downloads\vlcmediaplayer-setup.exe

 

Then.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • If you get Unsupported operating system. Aborting now, just reboot and try again.
  • A Notepad document should open automatically called checkup.txt.
  • Please Post the contents of that document.
  • Do Not Attach It!!!

MrC

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Zonarfk

Zonarfk

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 Results of screen317's Security Check version 0.99.77  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Out of date service pack!!
 Internet Explorer 7 Out of date!
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled!  
 Windows Firewall Disabled!  
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Malwarebytes Anti-Malware version 1.75.0.1300  
 Java 7 Update 45  
 Java 6 Update 7  
 Adobe Flash Player     11.9.900.170  
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox (26.0)
````````Process Check: objlist.exe by Laurent````````  
 Malwarebytes Anti-Malware mbamservice.exe  
 Malwarebytes Anti-Malware mbamgui.exe  
 Malwarebytes' Anti-Malware mbamscheduler.exe   
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 2 % Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````
 

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MrCharlie

MrCharlie

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Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~

Windows Vista Service Pack 1 x64 (UAC is enabled)
Out of date service pack!! <-----please visit Windows Update for this

-------------------------------------

Java 7 Update 45 <----------OK
Java™ 6 Update 7 <----please uninstall from your add/remove programs

----------------------------------------

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

cf2.jpg

Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

Please download OTC to your desktop. (This will clean up most of the tools and logs)
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete. (right click.....Delete)
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST folder, FRST-OlderVersion folder, MBAR folder, etc....AdwCleaner > just run the program and click uninstall.

Note:
If you used FRST and can't delete the quarantine folder:
Download the fixlist.txt to the same folder as FRST.exe.
Run FRST.exe and click Fix only once and wait
That will delete the quarantine folder created by FRST.
The rest you can manually delete.

-------------------------------

Any questions...please post back.
If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

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