barkeater Posted November 28, 2013 ID:758697 Share Posted November 28, 2013 I perform the quick scan and everything gets removed except for one item. attach and dds files attached attach.txtdds.txt Link to post Share on other sites More sharing options...
MrCharlie Posted November 28, 2013 ID:758700 Share Posted November 28, 2013 Can you post the log showing the item??? MrC Link to post Share on other sites More sharing options...
barkeater Posted November 28, 2013 Author ID:758716 Share Posted November 28, 2013 here it is mbam-log-2013-11-26 (20-31-24).txt Link to post Share on other sites More sharing options...
MrCharlie Posted November 28, 2013 ID:758725 Share Posted November 28, 2013 You have a lot of adware/spyware on the system.See if you can uninstall these from your add/remove programs:ScorpionSaverScorpionSaver ServicesThen.......Lets clean out any adware/spyware now: (this will require a reboot so save all your work)Please download AdwCleaner by Xplode and save to your Desktop.Make sure you click on download buttons that look like this, not "sponsored ad links":Double click on AdwCleaner.exe to run the tool.Vista/Windows 7/8 users right-click and select Run As AdministratorClick on the Scan button.AdwCleaner will begin...be patient as the scan may take some time to complete.When it's done you'll see: Pending: Please uncheck elements you don't want removed.Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.Look over the log especially under Files/Folders for any program you want to save.If there's a program you may want to save, just uncheck it from AdwCleaner.If you're not sure, post the log for review. (all items found are adware/spyware/foistware)If you're ready to clean it all up.....click the Clean button.After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.Copy and paste the contents of that logfile in your next reply.A copy of that logfile will also be saved in the C:\AdwCleaner folder.Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\QuarantineTo restore an item that has been deleted:Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.Then..................Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select: Show in Results List and Check for removal.Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.Make sure that everything is checked, and click Remove Selected.Please let me know how computer is running now, MrC Link to post Share on other sites More sharing options...
barkeater Posted November 28, 2013 Author ID:758732 Share Posted November 28, 2013 ran malwarebytes and it found no threats. AdwCleaner file attached. for some reason I can't cut/paste into the body of the postAdwCleanerS0.txt Link to post Share on other sites More sharing options...
barkeater Posted November 28, 2013 Author ID:758733 Share Posted November 28, 2013 here is the malewarebytes reportmbam-log-2013-11-27 (22-11-38).txt Link to post Share on other sites More sharing options...
MrCharlie Posted November 28, 2013 ID:758734 Share Posted November 28, 2013 OK, lets make sure we got it all: Please download Farbar Recovery Scan Tool and save it to a folder. (use correct version for your system.....Which system am I using?) Please make sure you click download buttons that look like this, not "sponsored ad links": Double-click to run it. When the tool opens click Yes to disclaimer.Press Scan button.It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.MrC Link to post Share on other sites More sharing options...
barkeater Posted November 28, 2013 Author ID:758836 Share Posted November 28, 2013 MrCharlie, Thank you very much for your help. I have run the scan and attached the files. FRST.txtFRST.txt Link to post Share on other sites More sharing options...
MrCharlie Posted November 28, 2013 ID:758853 Share Posted November 28, 2013 You posted the FRST.TXT twice, I need to see the Addition.txt also. ---------------------------------------------- Download the attached fixlist.txt to the same folder as FRST. Run FRST.exe and click Fix only once and wait The tool will create a log (Fixlog.txt) in the folder, please post it to your reply. MrC Link to post Share on other sites More sharing options...
barkeater Posted November 28, 2013 Author ID:758910 Share Posted November 28, 2013 Oops Here it isAddition.txt Link to post Share on other sites More sharing options...
MrCharlie Posted November 28, 2013 ID:758915 Share Posted November 28, 2013 That looks OK. Did you complete the fix as outlined here: https://forums.malwarebytes.org/index.php?showtopic=137398&p=758853 How is it?? MrC Link to post Share on other sites More sharing options...
barkeater Posted November 29, 2013 Author ID:759206 Share Posted November 29, 2013 yes, but could run fix as there was nothing to fix. I think things are good. Again, very much appreciate your help. Link to post Share on other sites More sharing options...
Staff gringo_pr Posted December 1, 2013 Staff ID:759597 Share Posted December 1, 2013 Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you. Link to post Share on other sites More sharing options...
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