another one stuck with spylocked! please help

[Chris]

hey, sorry to bother you, i see you've helped many people get rid of spylocked you obviously know what you're doing!

i have downloaded hijackthis and rogueremover, i have updated RR and it deleted some spylocked files however it's still in the system tray.

my log from hijackthis is as follows, hopefully it might identify the problem..

Logfile of HijackThis v1.99.1

Scan saved at 21:14:04, on 15/04/2007

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

C:\Program Files\Citrix\ICA Client\ssonsvr.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

C:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\hphmon06.exe

C:\HP\KBD\KBD.EXE

C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe

C:\Program Files\InterVideo\Common\Bin\WinRemote.exe

C:\WINDOWS\system32\keyhook.exe

C:\WINDOWS\AGRSMMSG.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\LVCOMSX.EXE

C:\WINDOWS\system32\rundll32.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\ALCMTR.EXE

C:\Program Files\Logitech\Video\LogiTray.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\PROGRA~1\HELPAN~1\Pavilion\XPHWWBF4\plugin\bin\pchbutton.exe

C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

C:\WINDOWS\kdx\KHost.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\Video\FxSvr2.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\HP\Digital Imaging\Product Assistant\bin\hprblog.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\MSN Messenger\msnmsgr.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Messenger\msmsgs.exe

C:\Documents and Settings\Christopher.NOVEMBER2004\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktop

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.3.19.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Norton Internet Security 2006 - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll

O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe

O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe

O4 - HKLM\..\Run: [HPHUPD06] c:\Program Files\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe

O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\system32\hphmon06.exe

O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"

O4 - HKLM\..\Run: [WINREMOTE] "C:\Program Files\InterVideo\Common\Bin\WinRemote.exe"

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [VTTimer] VTTimer.exe

O4 - HKLM\..\Run: [siS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe

O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe

O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [speedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [userFaultCheck] %systemroot%\system32\dumprep 0 -u

O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe

O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [WP.exe] C:\PROGRA~1\JOHNHI~1\wp.exe

O4 - HKLM\..\Run: [dmpti.exe] C:\WINDOWS\system32\dmpti.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HELPAN~1\Pavilion\XPHWWBF4\plugin\bin\pchbutton.exe

O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot

O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - HKCU\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe -all

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: BTTray.lnk = ?

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html

O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html

O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html

O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html

O8 - Extra context menu item: Open Picture in &Microsoft PhotoDraw - res://C:\PROGRA~1\MICROS~2\Office\1033\phdintl.dll/phdContext.htm

O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm

O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll

O9 - Extra button: Paddy Power Poker - {40B2063F-DB01-4962-BE63-59435C01283C} - C:\PROGRA~1\PADDYP~1\client.exe

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe

O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O11 - Options group: [iNTERNATIONAL] International*

O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{092CDE84-0211-4FB1-BC99-CBCA980B8CEF}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\..\{2B179456-F338-4343-B5C5-DD858DBFFE1D}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\..\{5FF609A5-CB24-4003-8B0C-D44DD87053BE}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\..\{6E47008E-3D23-4842-BEF5-3A651A331128}: NameServer = 85.255.114.21 85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\..\{91DE04BA-3A9D-4FD7-8F0E-97AFB77DB5EF}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\..\{96073C9B-38F4-40E6-BCB2-C5936B98D828}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\..\{A01EA6FB-F8EE-4AD4-A376-BAB4DA7ED3C6}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.114.21 85.255.112.190

O17 - HKLM\System\CS1\Services\Tcpip\..\{092CDE84-0211-4FB1-BC99-CBCA980B8CEF}: NameServer = 85.255.114.21,85.255.112.190

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.114.21 85.255.112.190

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL

O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll

O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll

O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Internet Security Password Validation (ccISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\ccPwdSvc.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\KService\KService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~2.EXE

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE

O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

O23 - Service: Symantec AVScan (SAVScan) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[RubbeR DuckY]

Please do this.

Download 'Hijack This!' 2.0.0.0. http://www.trendsecure.com/portal/en-US/th...JackThis_v2.exe

Save it in a convenient permanent folder such as C:\HJT\, double click HijackThis.exe, and hit "Do a system scan and save a logfile".

When the Notepad window opens, do Ctrl-A to Select All, and copy its contents here. Most of what it lists will be harmless or even essential, don't fix anything yet.

I will evaluate it and let you know what to do.