Virus/Malware Infection

[Lunker16]

I have run malware bytes 3 times, and it finds infections but they keep coming back.  Also ran DDS.  Here are the text files.  Any help would be greatly appreciated.

 

DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 8.0.6001.19453
Run by Michael at 19:21:58 on 2013-08-24
Microsoft® Windows Vista™ Home Premium   6.0.6002.2.1252.1.1033.18.3316.2882 [GMT -5:00]
.
AV: Avira Desktop *Enabled/Updated* {F67B4DE5-C0B4-6C3F-0EFF-6C83BD5D0C2C}
SP: Avira Desktop *Enabled/Updated* {4D1AAC01-E68E-63B1-344F-57F1C6DA4691}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\atashost.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.

uWindow Title = Internet Explorer provided by Dell
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: UrlHelper Class: {A40DC6C5-79D0-4ca8-A185-8FF989AF1115} - c:\program files\windows ilivid toolbar\datamngr\IEBHO.dll
BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.7.8313.1002\swg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} -
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: DeLorme Send To GPS: {FBAAD182-3C7A-4BC4-A5E9-207B8E0F02FD} - c:\program files\delorme\sendtogps\PNPluginForIE.dll
TB: Easy Photo Print: {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - c:\program files\epson software\easy photo print\EPTBL.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [EPSON NX410 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatifca.exe /fu "c:\windows\temp\E_SCF5.tmp" /EF "HKCU"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [MobileDocuments] c:\program files\common files\apple\internet services\ubd.exe
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\TomTomHOMERunner.exe"
uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRunOnce: [spUninstallDeleteDir] rmdir /s /q "c:\users\michael\appdata\roaming\SearchProtect"
mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [igfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [FLMOFFICE4DMOUSE] c:\program files\micro innovations\wireless optical navigator mouse\mouse32a.exe
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [Memeo Instant Backup] c:\program files\memeo\autobackup\MemeoLauncher2.exe --silent --no_ui
mRun: [seagate Dashboard] c:\program files\seagate\seagate dashboard\MemeoLauncher.exe --silent --no_ui
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRunOnce: [spUninstallCleanUp] REG delete HKEY_CURRENT_USER\Software\SearchProtect /f
StartupFolder: c:\users\michael\appdata\roaming\micros~1\windows\startm~1\programs\startup\delldo~1.lnk - c:\program files\dell\delldock\DellDock.exe
StartupFolder: c:\users\michael\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpbutt~1.lnk - c:\program files\hp\button manager\BM.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
LSP: c:\program files\avira\antivir desktop\avsda.dll
Trusted Zone: clonewarsadventures.com
Trusted Zone: freerealms.com
Trusted Zone: soe.com
Trusted Zone: sony.com

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
TCP: NameServer = 192.168.1.1 192.168.5.1
TCP: Interfaces\{E41DC90B-5C78-411A-ABA7-E0A66542123F} : DHCPNameServer = 192.168.1.1 192.168.5.1
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs= c:\progra~1\wi371a~1\datamngr\datamngr.dll c:\progra~1\wi371a~1\datamngr\IEBHO.dll
LSA: Security Packages =  kerberos msv1_0 schannel wdigest tspkg
.
============= SERVICES / DRIVERS ===============
.
R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2010-1-2 20376]
S1 avkmgr;avkmgr;c:\windows\system32\drivers\avkmgr.sys [2013-8-9 37352]
S2 AntiVirSchedulerService;Avira Scheduler;c:\program files\avira\antivir desktop\sched.exe [2013-8-9 84024]
S2 AntiVirService;Avira Real-Time Protection;c:\program files\avira\antivir desktop\avguard.exe [2013-8-9 108088]
S2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2013-8-9 84744]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2008-9-23 155648]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 MemeoBackgroundService;MemeoBackgroundService;c:\program files\memeo\autobackup\MemeoBackgroundService.exe [2011-1-24 25824]
S2 SeagateDashboardService;Seagate Dashboard Service;c:\program files\seagate\seagate dashboard\SeagateDashboardService.exe [2011-6-1 14088]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-2-28 161384]
S2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home 2\TomTomHOMEService.exe [2013-3-22 93072]
S2 uCamMonitor;CamMonitor;c:\program files\arcsoft\magic-i visual effects 2\uCamMonitor.exe [2011-7-3 104960]
S3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;c:\windows\system32\drivers\ArcSoftKsUFilter.sys [2011-7-3 17920]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 DCamUSBNovatek;USB2.0 UVC Camera;c:\windows\system32\drivers\nvtcam.sys [2010-7-14 2696960]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2012-7-7 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2012-3-8 1492840]
S3 Revoflt;Revoflt;c:\windows\system32\drivers\revoflt.sys [2013-4-7 27192]
S3 SQTECH913D;913D Camera;c:\windows\system32\drivers\Capt913D.sys [2010-7-7 29824]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]
S4 AntiVirWebService;Avira Web Protection;c:\program files\avira\antivir desktop\avwebgrd.exe [2013-8-9 589368]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2013-08-24 01:21:05 -------- d-----w- c:\users\michael\appdata\local\{BD7F593B-19CB-49C0-8D67-E5B1014BF4BC}
2013-08-24 01:07:55 -------- d-----w- c:\users\michael\appdata\roaming\7go
2013-08-24 01:07:41 -------- d-----w- c:\program files\Conduit
2013-08-24 01:07:38 -------- d-----w- c:\users\michael\appdata\local\Conduit
2013-08-24 01:07:27 -------- d-----w- c:\program files\MyPC Backup
2013-08-24 01:06:50 -------- d-----w- c:\users\michael\appdata\roaming\SpeedAnalysis2
2013-08-24 01:06:48 -------- d-----w- c:\users\michael\appdata\roaming\File Scout
2013-08-22 20:21:15 -------- d-----w- c:\users\michael\appdata\local\{01243DFE-0754-416D-9473-774D672A4668}
2013-08-21 21:14:05 -------- d-----w- c:\users\michael\appdata\local\{4F3BD11B-C3C8-483A-8B5B-3DBA146BE9DE}
2013-08-20 21:50:11 -------- d-----w- c:\users\michael\appdata\local\{C9E2462D-BF09-4827-A6EE-668A345AC1E8}
2013-08-19 16:03:25 -------- d-----w- c:\users\michael\appdata\local\{541AE1B9-B0B8-4032-8AA8-DCD56D7B8F01}
2013-08-18 22:04:44 -------- d-----w- c:\users\michael\appdata\local\{3FFBF2BF-55EF-4E58-83BE-E4AF1D8C168E}
2013-08-17 15:41:08 -------- d-----w- c:\users\michael\appdata\local\{B73AC201-96FF-45A2-8ABA-C7656B0D358B}
2013-08-16 13:40:55 -------- d-----w- c:\users\michael\appdata\local\{933FB8AD-E2DF-4431-9F8B-1DBE7744F793}
2013-08-15 16:04:55 -------- d-----w- c:\users\michael\appdata\local\{269B7609-A5E9-4A2B-8E0F-39B3133ACE96}
2013-08-15 01:21:49 -------- d-----w- c:\users\michael\appdata\local\{12F8E317-9B33-46D1-B0B4-B5A388D9B325}
2013-08-14 12:37:49 992768 ----a-w- c:\windows\system32\crypt32.dll
2013-08-14 12:37:49 98304 ----a-w- c:\windows\system32\cryptnet.dll
2013-08-14 12:37:49 172544 ----a-w- c:\windows\system32\wintrust.dll
2013-08-14 12:37:49 133120 ----a-w- c:\windows\system32\cryptsvc.dll
2013-08-14 12:21:48 -------- d-----w- c:\users\michael\appdata\local\{708E2E1A-7D23-4D6C-9D16-AAC0B5876D3E}
2013-08-13 17:59:35 -------- d-----w- c:\users\michael\appdata\local\{8DDDBFEA-C562-49EC-8959-96AE10E03A95}
2013-08-12 13:41:06 -------- d-----w- c:\users\michael\appdata\local\{B02B1B9B-5856-4C40-9335-4D72BEBD1C11}
2013-08-11 17:06:13 -------- d-----w- c:\users\michael\appdata\local\{AE436423-B25A-4982-A70C-F326172AF832}
2013-08-10 18:03:18 -------- d-----w- c:\users\michael\appdata\local\{45F0CE80-26F6-4F9B-85A9-EC8ED6C406F1}
2013-08-10 01:01:45 -------- d-----w- c:\users\michael\appdata\roaming\Avira
2013-08-10 00:59:25 37352 ----a-w- c:\windows\system32\drivers\avkmgr.sys
2013-08-10 00:59:24 84744 ----a-w- c:\windows\system32\drivers\avgntflt.sys
2013-08-10 00:59:09 -------- d-----w- c:\programdata\Avira
2013-08-10 00:59:09 -------- d-----w- c:\program files\Avira
2013-08-10 00:39:02 7143960 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{267f3cf8-47a1-449f-96b9-2c46297d23b0}\mpengine.dll
2013-08-10 00:24:14 -------- d-----w- c:\users\michael\appdata\local\{BE43066C-D94B-4F93-9E90-5ADE3495E200}
2013-08-03 13:47:33 -------- d-----w- c:\users\michael\appdata\local\{EEAE665B-8E45-43E5-929E-FB8944429A37}
2013-08-02 13:49:47 -------- d-----w- c:\users\michael\appdata\local\{0062878E-ABC8-4D27-A306-764C3DB71FE6}
2013-08-01 14:00:28 -------- d-----w- c:\users\michael\appdata\local\{934EE4BE-EB9F-4707-A517-B7E4E6CFF4E0}
2013-07-31 13:14:17 -------- d-----w- c:\users\michael\appdata\local\{B08256A0-9AFC-4947-A577-895DF8258419}
2013-07-30 17:06:59 -------- d-----w- c:\users\michael\appdata\local\{1287D8BF-5632-408B-9BE2-988E8B6F4F56}
2013-07-29 16:02:58 -------- d-----w- c:\users\michael\appdata\local\{8421BBB3-5541-4C85-8FE8-D5372476017D}
2013-07-28 16:21:15 -------- d-----w- c:\users\michael\appdata\local\{1DD80D06-9CD1-4D70-A0AC-E3263C90B3DC}
2013-07-27 21:00:16 -------- d-----w- c:\users\michael\appdata\local\{33B9B9CC-A22A-4827-83E3-1899F16DBDC1}
2013-07-26 17:32:33 -------- d-----w- c:\users\michael\appdata\local\{06993DEE-53DD-489F-BB81-1633CA4AD768}
2013-07-26 00:26:17 -------- d-----w- c:\users\michael\appdata\local\{623BB302-D5B5-4A09-8D08-FF91433E06C1}
.
==================== Find3M  ====================
.
2013-08-20 22:30:48 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-08-20 22:30:48 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-07-24 00:33:07 916480 ----a-w- c:\windows\system32\wininet.dll
2013-07-24 00:32:57 43520 ----a-w- c:\windows\system32\licmgr10.dll
2013-07-24 00:32:56 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2013-07-24 00:32:56 109056 ----a-w- c:\windows\system32\iesysprep.dll
2013-07-24 00:32:55 71680 ----a-w- c:\windows\system32\iesetup.dll
2013-07-23 23:56:25 385024 ----a-w- c:\windows\system32\html.iec
2013-07-23 23:49:27 133632 ----a-w- c:\windows\system32\ieUnatt.exe
2013-07-23 23:49:13 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll
2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll
2013-07-09 12:10:36 1205168 ----a-w- c:\windows\system32\ntdll.dll
2013-07-08 04:55:51 3603904 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-07-08 04:55:51 3551680 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-07-05 04:53:33 905664 ----a-w- c:\windows\system32\drivers\tcpip.sys
2013-06-15 13:22:11 15872 ----a-w- c:\windows\system32\icaapi.dll
2013-06-15 11:23:33 24064 ----a-w- c:\windows\system32\drivers\tssecsrv.sys
2013-06-04 01:50:43 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-06-01 04:06:08 505344 ----a-w- c:\windows\system32\qedit.dll
.
============= FINISH: 19:23:28.27 ===============

 

 

[MrCharlie]

Welcome to the forum, can you post the Attach.txt also.

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.
For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.
When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.
(please don't put logs in code or quotes)

P2P/Piracy Warning:

1. If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
2. If you have illegal/cracked software, cracks, keygens, Adobe host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.
Failure to remove such software will result in your topic being closed and no further assistance being provided.

MrC

Note:
Please read all of my instructions completely including these.

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear" and Please don't waste my time by leaving before that.

------->Your topic will be closed if you haven't replied within 3 days!<--------
(If I don't respond within 24 hours, please send me a PM)

[Lunker16]

Thank You for the reply Mr. Charlie,

 

Here are the items you wanted:

 

 

attach.txt

RKreport0_S_08252013_204107.txt

[MrCharlie]

Please download Farbar Recovery Scan Tool and save it to a folder. (32bit version)

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

MrC

[Lunker16]

Here you go:

 

 

FRST.txt

Addition.txt

[MrCharlie]

Download the attached fixlist.txt to the same folder as FRST.

Run FRST and click Fix only once and wait

The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

Then..................

Download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that they are now functioning normally.

MrC

[Lunker16]

Thanks MrC,

 

Here are the log files.  Everything seems to be working great.

Fixlog.txt

mbar-log-2013-08-26 (16-49-00).txt

system-log.txt

[MrCharlie]

Run another scan with RogueKiller and post the new log.....MrC

[Lunker16]

Here is the new log

RKreport0_S_08262013_185904.txt

[MrCharlie]

Run RogueKiller again and click Scan

When the scan completes > click on the Files tab

Put a check next to all of these and uncheck the rest: (if found)

[ZeroAccess][Folder] Install : C:\Users\Michael\AppData\Local\Google\Desktop\Install [-] --> FOUND

Now click Delete on the right hand column under Options

-------------

Then......

Lets check for any adware while you're here:

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Copy and paste the contents of that logfile in your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

If you agree with everything listed to be removed in the folders section...........

Double click on AdwCleaner.exe to run the tool again.

• Click on the Scan button.
• AdwCleaner will begin to scan your computer like it did before.
• After the scan has finished...
• This time click on the Clean button.
• Press OK when asked to close all programs and follow the onscreen prompts.
• Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[Lunker16]

^MrC,

 

^{Here are the reports.  So far things deem to be running a lot better}

AdwCleanerR0.txt

AdwCleanerS0.txt

MBAM-log-2013-08-26 (20-45-30).txt

[MrCharlie]

Good.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
• If you get Unsupported operating system. Aborting now, just reboot and try again.
• A Notepad document should open automatically called checkup.txt.
• Please Post the contents of that document.
• Do Not Attach It!!!

MrC

[Lunker16]

Just noticed one problem

When I try to log onto Internet explorer a window pops up that says:

{A7E495BF-9589-4a6e-8479-DDA2D8D3C05F}:GoogleToolbarNotifier.exe - Application Error

The exception unknown software exception (0xc00000fd) occurred in the application at location 0x777853b4.

Click on ok to terminate the program

I click ok but it keeps popping up

[MrCharlie]

Uninstall the Google toolbar (I see there's 2 listed in your add/remove programs)

 

Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.5.4209.2358)

 

Let me know if the message goes away.....MrC

 

 

[Lunker16]

I Could only find one and I uninstalled it. Looks like the message went away. I think that it has been installing itself

[MrCharlie]

OK...run Security Check and I'll be back in the AM....MrC

[Lunker16]

Results of the Security Check:

 

Results of screen317's Security Check version 0.99.73 
 Windows Vista Service Pack 2 x86 (UAC is enabled) 
 Internet Explorer 8 Out of date!
 Internet Explorer 8 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Avira Desktop  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 SpyroPortalDriver    
 Malwarebytes Anti-Malware version 1.75.0.1300 
 CCleaner    
 Java 6 Update 23 
 Java version out of Date!
 Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent```````` 
 Avira Antivir avgnt.exe
 Avira Antivir avguard.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0 %
````````````````````End of Log``````````````````````
 

[MrCharlie]

Out dated programs on the system are vulnerable to malware.
Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Java™ 6 Update 23 <----please uninstall from your add/remove programs
Java version out of Date! <-------Download and install the latest version (Java™ 7 Update 25) from Here Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

Adobe Reader 9 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /



Then hit enter.
This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall or download and run the uninstaller)

---------------------------------

If you used FRST:
Download the fixlist.txt to the same folder as FRST.
Run FRST and click Fix only once and wait
That will delete the quarantine folder created by FRST.

-----------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTC to your desktop.
http://oldtimer.geekstogo.com/OTC.exe

Double-click OTC to run it. (Vista and up users, please right click on OTC and select "Run as an Administrator")
Click on the CleanUp! button and follow the prompts.
(If you get a warning from your firewall or other security programs regarding OTC attempting to contact the Internet, please allow the connection.)
You will be asked to reboot the machine to finish the Cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTC. Feel free to manually delete any tools it leaves behind.

Any other programs or logs you can manually delete.
IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[LDTate]

Glad we could help.

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