ICE Cyber Crime Center Scam Virus

[MrCharlie]

OK...Next:

 

Please download and run ComboFix.

 

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

 

Please visit this webpage for download links, and instructions for running ComboFix

 

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

 

Information on disabling your malware programs can be found Here.

 

Make sure you run ComboFix from your desktop.  

 

Give it at least 30-45 minutes to finish if needed.

 

Please include the C:\ComboFix.txt in your next reply for further review.

 

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

 

MrC

[drewilliam]

i followed the insturctions and ran combo fix. here's the combo fix log

 

[drewilliam]

combofix_log.txt

[MrCharlie]

Lots of adware showing.....

Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.

  Vista/Windows 7/8 users right-click and select Run As Administrator

• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Copy and paste the contents of that logfile in your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

If you agree with everything listed to be removed...........

Double click on AdwCleaner.exe to run the tool again.

• Click on the Scan button.
• AdwCleaner will begin to scan your computer like it did before.
• After the scan has finished...
• This time click on the Clean button.
• Press OK when asked to close all programs and follow the onscreen prompts.
• Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
• After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
• Copy and paste the contents of that logfile in your next reply.
• A copy of that logfile will also be saved in the C:\AdwCleaner folder.

Then..................

Open up Malwarebytes > Settings Tab > Scanner Settings > Under action for PUP > Select Show in Results List and Check for removal.

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

Please let me know how computer is running now, MrC

[MrCharlie]

How are we doing??

Do you still need help or can I close this post??

MrC

[drewilliam]

Hi, just been sorta busy. I want to try and finish this up this weekend

[LDTate]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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