Need to remove Chitika from my laptop

[kristaq]

Hi there,

I keep getting Chitika pop ups when I use my ie and chrome browsers.

How do I prevent this from happening.

I'm attaching the following log files generated by the dds and rougekiller tools:

1. dds.txt

2. Attach.txt

3. RKreport[1]_S_06082013_02d1812.txt

attach.txt

dds.txt

RKreport1_S_06082013_02d1812.txt

[MrCharlie]

Please read the following information first.

You're infected with Rootkit.ZeroAccess, a BackDoor Trojan also.

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

http://www.dslreports.com/faq/10451

When Should I Format, How Should I Reinstall

http://www.dslreports.com/faq/10063

I will try my best to clean this machine but I can't guarantee that it will be 100% secure afterwards.

Let me know what you decide to do.

MrC

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