has connection but no internet Malwarebytes will not run

[00cool]

ah I terrible at spelling

In anycase it's spelled correctly in run box

[00cool]

is it

C:\Program Files(x86)\Malwarebytes'anti-Malware\Chameleon\FSS.exe

[D-FRED-BROWN]

Do you have the Chameleon folder on your computer? You can just open up My Computer and navigate to the Malwarebytes folder to see if it's there

[00cool]

I just open it through my computer

[D-FRED-BROWN]

Please Launch Malwarebytes' Anti-Malware.

• Please click Check for Updates to see if any updates are found. If so, please allow MBAM to download and install them.
  
• Once the program has loaded, select Perform full scan, then click Scan.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Be sure that everything is checked, and click Remove Selected.
  
• When completed, a log will open in Notepad. Please save it to a location you will remember.
  
• Copy and Paste that log into your next reply.
  

Note:

If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK for either of the prompts and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately.

[00cool]

Malwarebytes will not open

I get the user account control prompt then I press yes then nothing happens

[D-FRED-BROWN]

Please try using Malwarebytes Chameleon to attempt to start Malwarebytes Anti-Malware. Instructions are found here http://helpdesk.malw...nfected-systems

[00cool]

ok Im at a DOS prompt saying

Trying to update Malwarebytes Anti-Malware please wait.......

[D-FRED-BROWN]

Sounds good, keep me posted.

[00cool]

how long should this take?

[D-FRED-BROWN]

The scan? Or are you still on the updating screen?

[00cool]

it's still updating my computer went into sleep mode and it's still updating

should I try Chameleon#2?

[D-FRED-BROWN]

Yeah give that a try

[00cool]

I went through all 12 and none of them work

[D-FRED-BROWN]

Okay, let's try something else:

Please download Malwarebytes Anti-Rootkit from HERE

• Unzip the contents to a folder in a convenient location.
  
• Open the folder where the contents were unzipped and run mbar.exe
  
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  
• Wait while the system shuts down and the cleanup process is performed.
  
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  
• When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt
  

[00cool]

I'm getting this error at the scan prompt

DDA driver was not installed which may be caused by roor-kit activity. Do you want to reboot the computer to install DDA driver(scan will continue after reboot)?

I pressed yes the computer rebooted and is now scanning

[D-FRED-BROWN]

Sounds good, keep me posted

[00cool]

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 6331478016, free: 2561449984

Downloaded database version: v2013.05.27.06

Downloaded database version: v2013.05.22.01

Initializing...

DDA Driver installation error.

Driver installed on boot. Reboot required.

System shutdown occurred

=======================================

---------------------------------------

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 10.0.9200.16576

File system is: NTFS

Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED

CPU speed: 2.294000 GHz

Memory total: 6331478016, free: 4928720896

Initializing...

Done!

Unhooking enabled.

Scanning drivers directory: C:\Windows\system32\drivers...

Done!

Drive 0

Scanning MBR on drive 0...

Inspecting partition table:

MBR Signature: 55AA

Disk Signature: 3A09DDE2

Partition information:

Partition 0 type is Primary (0x7)

Partition is ACTIVE.

Partition starts at LBA: 2048 Numsec = 948094976

Partition file system is NTFS

Partition is bootable

Partition 1 type is Primary (0x7)

Partition is NOT ACTIVE.

Partition starts at LBA: 948097024 Numsec = 28674048

Partition 2 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)

Partition is NOT ACTIVE.

Partition starts at LBA: 0 Numsec = 0

Disk Size: 500107862016 bytes

Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-976753168-976773168)...

Done!

Scan finished

=======================================

Removal queue found; removal started

Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_i.mbam...

Removing c:\programdata\malwarebytes' anti-malware (portable)\bootstrap_0_0_2048_i.mbam...

Removing c:\programdata\malwarebytes' anti-malware (portable)\mbr_0_r.mbam...

Removal finished

---------------------------------------------------------------------------------------------

Malwarebytes Anti-Rootkit BETA 1.06.0.1003

www.malwarebytes.org

Database version: v2013.05.27.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16576

Teletran1 :: MININT-3HMH9RC [administrator]

5/27/2013 10:19:10 AM

mbar-log-2013-05-27 (10-19-10).txt

Scan type: Quick scan

Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | Deep Anti-Rootkit Scan | PUM | P2P

Scan options disabled: PUP

Objects scanned: 304923

Time elapsed: 29 minute(s), 48 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

Physical Sectors Detected: 0

(No malicious items detected)

(end)

[00cool]

I didn't press the cleanup button because their wasn't one it was just written in place

[00cool]

Malwarebytes will open once i disconnect the internet

i"ll reconnect once it's opened then try to update

[00cool]

the update worked! imusing version v2013.05.27.06

performing scan now should post up the report?

[D-FRED-BROWN]

Yes, please do

[00cool]

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.05.27.06

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16576

Teletran1 :: MININT-3HMH9RC [administrator]

5/27/2013 12:17:39 PM

mbam-log-2013-05-27 (12-17-39).txt

Scan type: Full scan (C:\|D:\|)

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 522584

Time elapsed: 1 hour(s), 45 minute(s), 6 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

[D-FRED-BROWN]

Go ahead and run ComboFix.exe again. If asked to update to a newer version, please allow it to do so.

Please post the new ComboFix.txt in your next reply.

[00cool]

wow I was in the middle of updating combofix then iexplorer crashed

should i just redownload combofix?