No Firewall, No A/V, Infection?

rcurtis · April 30, 2013

Please delete my other topic fronm 4/29.

Cannot turn on firewall. MSSE will not let me update. I can manually update the definitions and run a scan but no hits. Malwarebytes scan cameup clean. I've also run in in chameleon mode with no hits. TDSSkiller says I have something called zeroaccess infection.

Any assistance would be appreciated.

Thanks,

Rob

DDS.txt

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.17.2

Run by robertcurtis at 12:51:10 on 2013-04-29

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3057.1470 [GMT -4:00]

.

AV: Microsoft Security Essentials *Enabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Microsoft Security Essentials *Enabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

c:\Program Files\Microsoft Security Client\MsMpEng.exe

C:\Program Files\IDT\WDM\STacSV.exe

C:\Windows\system32\Hpservice.exe

C:\Windows\system32\vcsFPService.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\IDT\WDM\aestsrv.exe

C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

C:\Program Files\Hewlett-Packard\Shared\HPDrvMntSvc.exe

C:\Program Files\Kodak\AiO\Center\EKAiOHostService.exe

C:\Program Files\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Windows\system32\msiexec.exe

C:\Program Files\Common Files\Portrait Displays\Drivers\pdisrvc.exe

C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe

C:\Windows\system32\nvvsvc.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

c:\Program Files\Microsoft Security Client\NisSrv.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\taskhost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCtrl.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\VolCtrl.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\System32\spool\drivers\w32x86\3\EKIJ5000MUI.exe

C:\Program Files\Microsoft Security Client\msseces.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\IDT\WDM\sttray.exe

C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe

C:\Program Files\Microsoft Office\Office14\MSOSYNC.EXE

C:\Program Files\Microsoft Office\Office14\GROOVEMN.EXE

C:\Users\robertcurtis\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe

C:\Program Files\TechSmith\Snagit 9\Snagit32.exe

C:\Program Files\Microsoft Office\Office14\ONENOTEM.EXE

C:\Program Files\Trillian\trillian.exe

C:\Program Files\TechSmith\Snagit 9\TSCHelp.exe

C:\Program Files\TechSmith\Snagit 9\SnagPriv.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\TechSmith\Snagit 9\snagiteditor.exe

C:\Program Files\Intel\Intel® Management Engine Components\IMSS\PrivacyIconClient.exe

C:\Program Files\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Hewlett-Packard\HP Support Framework\hpsa_service.exe

C:\Users\robertcurtis\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

C:\Program Files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe

C:\Windows\system32\taskeng.exe

C:\Users\robertcurtis\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe

C:\Program Files\Hewlett-Packard\HP Power Assistant\HPPA_Main.exe

C:\Program Files\Common Files\Portrait Displays\Drivers\SDKCOMServer.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\Hewlett-Packard\Shared\hpCaslNotification.exe

C:\Users\robertcurtis\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\robertcurtis\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe

C:\Users\robertcurtis\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Windows\system32\sppsvc.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil32_11_7_700_169_ActiveX.exe

C:\Windows\system32\wbem\WmiApSrv.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

c:\Program Files\Microsoft Security Client\MpCmdRun.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\conhost.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\system32\svchost.exe -k bthsvcs

.

============== Pseudo HJT Report ===============

.

uSearch Bar = hxxp://www.google.com/ie

uSearch Page = hxxp://www.google.com

uDefault_Page_URL = about:blank

uDefault_Search_URL = hxxp://www.google.com/ie

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

BHO: SnagIt Toolbar Loader: {00C6482D-C502-44C8-8409-FCE54AD9C208} - c:\program files\techsmith\snagit 9\SnagitBHO.dll

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll

TB: Snagit: {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - c:\program files\techsmith\snagit 9\SnagitIEAddin.dll

uRun: [steam] "c:\program files\steam\Steam.exe" -silent

uRun: [GoogleDriveSync] "c:\program files\google\drive\googledrivesync.exe" /autostart

uRun: [Google Update] "c:\users\robertcurtis\appdata\local\google\update\GoogleUpdate.exe" /c

uRun: [OfficeSyncProcess] "c:\program files\microsoft office\office14\MSOSYNC.EXE"

uRun: [GrooveMonitor] c:\program files\microsoft office\office14\GROOVEMN.EXE

uRun: [Facebook Update] "c:\users\robertcurtis\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver

uRun: [spotify Web Helper] "c:\users\robertcurtis\appdata\roaming\spotify\data\SpotifyWebHelper.exe"

mRun: [iMSS] "c:\program files\intel\intel® management engine components\imss\PIconStartup.exe"

mRun: [NUSB3MON] "c:\program files\nec electronics\usb 3.0 host controller driver\application\nusb3mon.exe"

mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start

mRun: [synTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe

mRun: [iAStorIcon] c:\program files\intel\intel® rapid storage technology\IAStorIcon.exe

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [Conime] c:\windows\system32\conime.exe

mRun: [EKIJ5000StatusMonitor] c:\windows\system32\spool\drivers\w32x86\3\EKIJ5000MUI.exe

mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey

mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"

mRun: [HPWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\delayedappstarter.exe 120 c:\program files\hewlett-packard\hp wireless assistant\HPWA_Main.exe /hidden

mRun: [HPPowerAssistant] c:\program files\hewlett-packard\hp power assistant\delayedappstarter.exe 120 c:\program files\hewlett-packard\hp power assistant\HPPA_Main.exe /hidden

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [nwiz] c:\program files\nvidia corporation\nview\nwiz.exe /installquiet

mRun: [sysTrayApp] c:\program files\idt\wdm\sttray.exe

StartupFolder: c:\users\robert~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office14\ONENOTEM.EXE

StartupFolder: c:\users\robert~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\trilli~1.lnk - c:\program files\trillian\trillian.exe

StartupFolder: c:\users\robert~1\appdata\roaming\micros~1\windows\startm~1\programs\startup\trillian.lnk - c:\program files\trillian\trillian.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\snagit~1.lnk - c:\program files\techsmith\snagit 9\Snagit32.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

uPolicies-Explorer: HideSCAHealth = dword:1

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

mPolicies-System: PromptOnSecureDesktop = dword:0

mPolicies-System: HideFastUserSwitching = dword:0

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab

DPF: {3D6F2DBA-F4E5-40A6-8725-E99BC96CC23A} - hxxp://50.201.222.37/speco_control.cab

DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.6.0.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab

DPF: {A6B11FA9-502E-44BE-8D0F-BC76CE036AE4} - hxxp://50.201.222.37/speco_webviewer.cab

DPF: {BEA7310D-06C4-4339-A784-DC3804819809} - hxxp://mywayphotos.riteaid.com/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cab

DPF: {CAFEEFAC-0017-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_17-windows-i586.cab

DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://akamaicdn.webex.com/client/WBXclient-T27L10NSP32EP5-14362/webex/ieatgpc1.cab

TCP: NameServer = 10.21.1.60 10.21.1.90

TCP: Interfaces\{217E2004-49F5-4B1F-A710-8D4130DD7D0D} : DHCPNameServer = 10.21.1.72 10.21.1.60

TCP: Interfaces\{217E2004-49F5-4B1F-A710-8D4130DD7D0D}\26F62637D656164702 : DHCPNameServer = 216.144.187.199 24.229.54.212 204.186.80.229

TCP: Interfaces\{217E2004-49F5-4B1F-A710-8D4130DD7D0D}\345727479637 : DHCPNameServer = 216.144.187.199 24.229.54.212 204.186.80.229

TCP: Interfaces\{217E2004-49F5-4B1F-A710-8D4130DD7D0D}\65562796A7F6E6 : DHCPNameServer = 192.168.1.1 192.168.1.1

TCP: Interfaces\{217E2004-49F5-4B1F-A710-8D4130DD7D0D}\752796768647 : DHCPNameServer = 192.168.1.1

TCP: Interfaces\{D3D8D80F-0E10-40FF-9325-575089FBBABA} : DHCPNameServer = 10.21.1.60 10.21.1.90

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

SSODL: WebCheck - <orphaned>

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\robertcurtis\appdata\roaming\mozilla\firefox\profiles\59f27uic.default\

FF - prefs.js: browser.startup.homepage - about:blank

FF - plugin: c:\progra~1\micros~1\office14\NPAUTHZ.DLL

FF - plugin: c:\progra~1\micros~1\office14\NPSPWRAP.DLL

FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll

FF - plugin: c:\program files\citrix\access gateway\npcagse.dll

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll

FF - plugin: c:\program files\microsoft silverlight\5.1.20125.0\npctrlui.dll

FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dv.dll

FF - plugin: c:\program files\nvidia corporation\3d vision\npnv3dvstreaming.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

FF - plugin: c:\users\robertcurtis\appdata\local\facebook\video\skype\npFacebookVideoCalling.dll

FF - plugin: c:\users\robertcurtis\appdata\local\google\update\1.3.21.135\npGoogleUpdate3.dll

FF - plugin: c:\users\robertcurtis\appdata\roaming\mozilla\firefox\profiles\59f27uic.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npAclmPlugin.dll

FF - plugin: c:\users\robertcurtis\appdata\roaming\mozilla\firefox\profiles\59f27uic.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}\plugins\npProductDetectPlugin.dll

FF - plugin: c:\users\robertcurtis\appdata\roaming\mozilla\plugins\npatgpc.dll

FF - plugin: c:\users\robertcurtis\appdata\roaming\mozilla\plugins\npgoogletalk.dll

FF - plugin: c:\users\robertcurtis\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll

FF - plugin: c:\users\robertcurtis\appdata\roaming\mozilla\plugins\npo1d.dll

FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_7_700_169.dll

FF - plugin: c:\windows\system32\npDeployJava1.dll

FF - plugin: c:\windows\system32\npmproxy.dll

.

============= SERVICES / DRIVERS ===============

.

R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2013-1-20 195296]

R1 MpKsld2a09a5a;MpKsld2a09a5a;c:\programdata\microsoft\microsoft antimalware\definition updates\{75782841-2b02-4ac6-8418-407e0f849779}\MpKsld2a09a5a.sys [2013-4-29 29904]

R2 AESTFilters;Andrea ST Filters Service;c:\program files\idt\wdm\AEstSrv.exe [2012-2-13 81920]

R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\intel\bluetoothhs\BTHSAmpPalService.exe [2011-8-31 948736]

R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\intel\bluetoothhs\BTHSSecurityMgr.exe [2011-6-3 102672]

R2 cag;Citrix cag plugin for Access Gateway;c:\program files\common files\deterministic networks\common files\cag.sys [2009-8-10 78360]

R2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\hewlett-packard\hp power assistant\HPPA_Service.exe [2011-9-12 142904]

R2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\hewlett-packard\hp support framework\HPSA_Service.exe [2011-9-9 86072]

R2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\hewlett-packard\hp wireless assistant\HPWA_Service.exe [2010-7-21 103992]

R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\hewlett-packard\shared\HPDrvMntSvc.exe [2011-9-1 227896]

R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2011-5-13 26168]

R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\intel\intel® rapid storage technology\IAStorDataMgrSvc.exe [2012-2-13 13592]

R2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\common files\intuit\update service v4\IntuitUpdateService.exe [2012-8-23 13672]

R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\kodak\aio\center\EKAiOHostService.exe [2011-12-19 394672]

R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 100328]

R2 PdiService;Portrait Displays SDK Service;c:\program files\common files\portrait displays\drivers\pdisrvc.exe [2012-6-19 113264]

R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2012-5-31 382312]

R2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\intel\intel® management engine components\uns\UNS.EXE [2012-2-13 2320920]

R2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [2010-2-18 1664304]

R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;c:\windows\system32\drivers\AmpPal.sys [2011-8-8 243712]

R3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2012-2-13 228408]

R3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\drivers\e1k6232.sys [2012-6-19 266408]

R3 Impcd;Impcd;c:\windows\system32\drivers\Impcd.sys [2012-2-13 125696]

R3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETwNs32.sys [2012-6-19 7435264]

R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2013-1-27 295232]

R3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2009-11-20 58880]

R3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2009-11-20 137728]

R3 rismc32;RICOH Smart Card Reader;c:\windows\system32\drivers\rismc32.sys [2012-2-13 49152]

R3 staccel;staccel;c:\windows\system32\drivers\staccel.sys [2013-3-7 32864]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]

S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;c:\windows\system32\drivers\AmpPal.sys [2011-8-8 243712]

S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]

S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2011-4-11 62464]

S3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\drivers\NETw5s32.sys [2012-6-19 6758912]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2013-1-9 14848]

S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2009-6-13 1120752]

S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]

S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2013-1-9 49664]

S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2013-1-9 27136]

S3 USA19H;USA19H;c:\windows\system32\drivers\USA19H2k.sys [2007-10-30 704000]

S3 USA19H2KP;Keyspan USB Serial Port Driver;c:\windows\system32\drivers\USA19H2kp.sys [2007-5-29 24192]

S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-2-13 1343400]

.

=============== Created Last 30 ================

.

2013-04-29 16:44:13 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{75782841-2b02-4ac6-8418-407e0f849779}\MpKsld2a09a5a.sys

2013-04-29 15:48:24 6906960 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{75782841-2b02-4ac6-8418-407e0f849779}\mpengine.dll

2013-04-28 18:07:28 6906960 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll

2013-04-28 04:30:18 -------- d-----w- c:\program files\ESET

2013-04-24 12:27:34 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-23 17:55:38 706640 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{481842f3-a8e3-46d0-aa53-7a6c2181d8d4}\gapaengine.dll

2013-04-12 15:33:03 26520 ----a-w- c:\program files\mozilla firefox\plugin-hang-ui.exe

2013-04-10 21:14:17 2706432 ----a-w- c:\windows\system32\mshtml.tlb

2013-04-10 13:11:09 2347008 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 13:11:08 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 13:11:07 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 13:11:07 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 13:11:06 69632 ----a-w- c:\windows\system32\smss.exe

2013-04-10 13:11:06 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-02 14:09:52 4550656 ----a-w- c:\windows\system32\GPhotos.scr

.

==================== Find3M ====================

.

2013-04-26 14:15:30 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-26 14:15:29 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-04 18:50:32 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-03-12 05:10:56 237088 ------w- c:\windows\system32\MpSigStub.exe

2013-03-07 20:56:38 32864 ----a-w- c:\windows\system32\drivers\staccel.sys

2013-03-07 20:56:38 32608 ----a-w- c:\windows\system32\staccel.dll

2013-03-05 15:27:46 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-05 15:27:42 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-03-05 15:27:42 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-02-21 10:30:16 1766912 ----a-w- c:\windows\system32\wininet.dll

2013-02-21 10:29:39 2877440 ----a-w- c:\windows\system32\jscript9.dll

2013-02-21 10:29:37 61440 ----a-w- c:\windows\system32\iesetup.dll

2013-02-21 10:29:37 109056 ----a-w- c:\windows\system32\iesysprep.dll

2013-02-19 11:10:53 71680 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe

2013-02-12 04:48:31 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 03:32:45 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

.

=================== ROOTKIT ====================

.

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net

Windows 6.1.7601 Disk: WDC_WD32 rev.01.0 -> Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1

.

device: opened successfully

user: MBR read successfully

.

Disk trace:

called modules: >>UNKNOWN [0x83251000]<< >>UNKNOWN [0x8C81B000]<< >>UNKNOWN [0x8C5DF000]<< >>UNKNOWN [0x8C5D6000]<< >>UNKNOWN [0x8321A000]<< >>UNKNOWN [0x8BDB3000]<< >>UNKNOWN [0x8C005000]<< >>UNKNOWN [0x8BC98000]<<

_asm { DEC EBP; POP EDX; NOP ; ADD [EBX], AL; ADD [EAX], AL; ADD [EAX+EAX], AL; ADD [EAX], AL; }

1 ntkrnlpa!IofCallDriver[0x83287BC5] -> \Device\Harddisk0\DR0[0x88CC2030]

\Driver\Disk[0x88CC0AF0] -> IRP_MJ_CREATE -> 0x8C81F39F

3 [0x8C81F59E] -> ntkrnlpa!IofCallDriver[0x83287BC5] -> [0x88CC17B8]

\Driver\hpdskflt[0x88C706E0] -> IRP_MJ_CREATE -> 0x8C5D7EB2

5 [0x8C5D7F92] -> ntkrnlpa!IofCallDriver[0x83287BC5] -> [0x87B7B348]

\Driver\ACPI[0x86C59F38] -> IRP_MJ_CREATE -> 0x8BDBC4CC

7 [0x8BDBC3D4] -> ntkrnlpa!IofCallDriver[0x83287BC5] -> \Device\Ide\IAAStorageDevice-1[0x86D1D028]

\Driver\iaStor[0x86D6B658] -> IRP_MJ_CREATE -> 0x8C06CBF0

kernel: MBR read successfully

_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; MOV CX, 0x4; MOV BP, 0x7be; CMP BYTE [bP+0x0], 0x0; }

user & kernel MBR OK

Warning: possible TDL3 rootkit infection !

.

============= FINISH: 12:52:48.17 ===============

Attach.txt:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Professional

Boot Device: \Device\HarddiskVolume1

Install Date: 2/13/2012 8:20:29 PM

System Uptime: 4/29/2013 12:43:32 PM (0 hours ago)

.

Motherboard: Hewlett-Packard | | 1521

Processor: Intel® Core i7 CPU M 620 @ 2.67GHz | CPU 1 | 2667/133mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 294 GiB total, 55.374 GiB free.

D: is FIXED (FAT32) - 2 GiB total, 1.564 GiB free.

E: is CDROM (CDFS)

F: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP224: 4/14/2013 1:20:38 AM - HPSF Restore Point

RP225: 4/14/2013 7:30:56 AM - Windows Update

RP226: 4/18/2013 10:35:30 AM - Windows Update

RP227: 4/22/2013 9:19:54 AM - Windows Update

RP228: 4/24/2013 5:01:27 PM - Windows Update

RP229: 4/29/2013 12:32:23 PM - Removed Apple Application Support

RP230: 4/29/2013 12:33:59 PM - Removed Apple Software Update

RP231: 4/29/2013 12:34:55 PM - Removed ImageShack Uploader 2.2.0

RP232: 4/29/2013 12:35:32 PM - Removed Turbo Lister 2.

.

==== Installed Programs ======================

.

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader X (10.1.6)

aioprnt

aioscnnr

ARMA 2

ARMA 2: Operation Arrowhead

BattlEye for OA Uninstall

BattlEye Uninstall

center

Citrix Access Gateway Plugin

CYBER QII Control Interface

D3DX10

DAEMON Tools Lite

DayZ Commander

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

DHTML Editing Component

Diasend Uploader version 1.3.0

DirectX 9 Runtime

DSLR Remote Pro

ESET Online Scanner v3

essentials

ezManagerMax 2.0.14

Facebook Video Calling 1.2.0.287

Google Chrome

Google Talk Plugin

GoToMeeting 5.1.0.880

Hewlett-Packard ACLM.NET v1.1.2.0

HP 3D DriveGuard

HP Customer Experience Enhancements

HP ESU for Microsoft Windows 7

HP Power Assistant

HP Power Data

HP Product Detection

HP Quick Launch Buttons

HP Support Assistant

HP Web Camera

HP Webcam

HP Webcam Driver

HP Wireless Assistant

IDT Audio

Intel® Management Engine Components

Intel® Network Connections Drivers

Intel® PROSet/Wireless for Bluetooth® 3.0 + High Speed

Intel® Rapid Storage Technology

Intel® Turbo Boost Technology Driver

Jasc Paint Shop Pro 8

Java 7 Update 17

Java Auto Updater

JavaFX 2.1.1

K-Lite Mega Codec Pack 9.4.0

Kodak AIO Printer

KODAK AiO Software

Malwarebytes Anti-Malware version 1.75.0.1300

Microsoft .NET Framework 4 Client Profile

Microsoft Application Error Reporting

Microsoft Office 2010 Language Pack Service Pack 1 (SP1)

Microsoft Office 2010 Primary Interop Assemblies

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office Visio 2010

Microsoft Office Visio MUI (English) 2010

Microsoft Office Word MUI (English) 2010

Microsoft Security Client

Microsoft Security Essentials

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft Visio 2010 Service Pack 1 (SP1)

Microsoft Visio Premium 2010

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Movie Maker

Mozilla Firefox 20.0.1 (x86 en-US)

Mozilla Maintenance Service

MSVCRT

MSVCRT110

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

Music Manager

NEC Electronics USB 3.0 Host Controller Driver

Nmap 6.01

NVIDIA 3D Vision Driver 296.88

NVIDIA Control Panel 296.88

NVIDIA Display Control Panel

NVIDIA Graphics Driver 296.88

NVIDIA HD Audio Driver 1.3.12.0

NVIDIA Install Application

NVIDIA nView 136.28

NVIDIA nView Desktop Manager

NVIDIA Stereoscopic 3D Driver

ocr

OneTouch USB Driver

OpenSSL 1.0.1c Light (32-bit)

Photo Common

Photo Gallery

Picasa 3

PreReq

PVSonyDll

QLBCASL

QuickTime

RICOH Media Driver

Roxio Activation Module

Roxio Creator Audio

Roxio Creator Business

Roxio Creator Business v10

Roxio Creator Copy

Roxio Creator Data

Roxio Creator Tools

Roxio Express Labeler 3

Roxio MyDVD

SDK

Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition

Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Visio 2010 (KB2760762) 32-Bit Edition

Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

ShoreTel Communicator

Skype™ 5.10

Snagit 9.1.3

Sonic CinePlayer Decoder Pack

Spotify

Steam

Synaptics Pointing Device Driver

The Elder Scrolls V: Skyrim

Trillian

TurboTax 2012

TurboTax 2012 WinPerFedFormset

TurboTax 2012 WinPerReleaseEngine

TurboTax 2012 WinPerTaxSupport

TurboTax 2012 wpaiper

TurboTax 2012 wrapper

TurboTax 2012 wriiper

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553092)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition

Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition

Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Validity Fingerprint Driver

Virtual Globe.

Visual Studio Tools for the Office system 3.0 Runtime

Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258)

VLC media player 2.0.1

WD Align - Powered by Acronis

WebEx

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Mobile Device Updater Component

Windows Phone Engineering Flashing Tool

WinPcap 4.1.2

WinRAR 4.20 (32-bit)

Wireshark 1.8.2 (32-bit)

Zune

Zune Language Pack (CHS)

Zune Language Pack (CHT)

Zune Language Pack (CSY)

Zune Language Pack (DAN)

Zune Language Pack (DEU)

Zune Language Pack (ELL)

Zune Language Pack (ESP)

Zune Language Pack (FIN)

Zune Language Pack (FRA)

Zune Language Pack (HUN)

Zune Language Pack (IND)

Zune Language Pack (ITA)

Zune Language Pack (JPN)

Zune Language Pack (KOR)

Zune Language Pack (MSL)

Zune Language Pack (NLD)

Zune Language Pack (NOR)

Zune Language Pack (PLK)

Zune Language Pack (PTB)

Zune Language Pack (PTG)

Zune Language Pack (RUS)

Zune Language Pack (SVE)

.

==== Event Viewer Messages From Past Week ========

.

4/29/2013 9:50:37 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.800.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/29/2013 9:08:26 AM, Error: Microsoft-Windows-GroupPolicy [1129] - The processing of Group Policy failed because of lack of network connectivity to a domain controller. This may be a transient condition. A success message would be generated once the machine gets connected to the domain controller and Group Policy has succesfully processed. If you do not see a success message for several hours, then contact your administrator.

4/29/2013 9:08:19 AM, Error: NETLOGON [5719] - This computer was not able to set up a secure session with a domain controller in domain HEADQUARTERS due to the following: There are currently no logon servers available to service the logon request. This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator. ADDITIONAL INFO If this computer is a domain controller for the specified domain, it sets up the secure session to the primary domain controller emulator in the specified domain. Otherwise, this computer sets up the secure session to any domain controller in the specified domain.

4/29/2013 12:45:46 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

4/29/2013 12:45:46 PM, Error: Service Control Manager [7000] - The Steam Client Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/29/2013 12:45:21 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.831.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/29/2013 12:43:59 PM, Error: Service Control Manager [7024] - The Windows Firewall service terminated with service-specific error Access is denied..

4/29/2013 12:27:47 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.831.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/29/2013 10:11:33 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.800.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 9:33:45 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 9:23:45 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

4/28/2013 9:23:44 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.

4/28/2013 9:23:41 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.

4/28/2013 9:23:41 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.

4/28/2013 9:21:12 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 4:18:52 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:40 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

4/28/2013 4:18:40 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

4/28/2013 4:18:38 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

4/28/2013 4:18:38 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

4/28/2013 4:18:37 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

4/28/2013 4:18:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

4/28/2013 4:18:17 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD CSC DfsC discache MpFilter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The Netlogon service depends on the Workstation service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

4/28/2013 4:18:17 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:18:17 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TermService with arguments "" in order to run the server: {F9A874B6-F8A8-4D73-B5A8-AB610816828B}

4/28/2013 4:17:58 PM, Error: sptd [4] - Driver detected an internal error in its data structures for .

4/28/2013 4:17:04 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.800.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 4:12:45 PM, Error: Microsoft-Windows-TerminalServices-RemoteConnectionManager [1067] - The terminal server cannot register 'TERMSRV' Service Principal Name to be used for server authentication. The following error occured: The specified domain either does not exist or could not be contacted. .

4/28/2013 4:10:07 PM, Error: Service Control Manager [7023] - The Base Filtering Engine service terminated with the following error: Access is denied.

4/28/2013 4:10:07 PM, Error: Service Control Manager [7001] - The Microsoft Network Inspection System service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.

4/28/2013 4:10:07 PM, Error: Service Control Manager [7001] - The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error: The dependency service or group failed to start.

4/28/2013 4:10:07 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

4/28/2013 4:10:05 PM, Error: Service Control Manager [7001] - The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.

4/28/2013 4:10:02 PM, Error: Microsoft-Windows-GroupPolicy [1055] - The processing of Group Policy failed. Windows could not resolve the computer name. This could be caused by one of more of the following: a) Name Resolution failure on the current domain controller. b) Active Directory Replication Latency (an account created on another domain controller has not replicated to the current domain controller).

4/28/2013 4:10:01 PM, Error: Service Control Manager [7001] - The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.

4/28/2013 4:10:00 PM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.

4/28/2013 4:08:39 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.800.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 3:20:36 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.800.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 2:07:43 PM, Error: Service Control Manager [7003] - The Microsoft Network Inspection System service depends the following service: BFE. This service might not be installed.

4/28/2013 2:07:43 PM, Error: Service Control Manager [7001] - The Microsoft Network Inspection service depends on the Microsoft Network Inspection System service which failed to start because of the following error: The dependency service does not exist or has been marked for deletion.

4/28/2013 2:07:43 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

4/28/2013 12:19:36 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 12:15:25 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 12:15:21 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/28/2013 12:09:32 AM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

4/28/2013 12:06:31 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/27/2013 8:07:38 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/27/2013 7:57:32 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/27/2013 7:52:58 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

4/27/2013 6:06:28 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/27/2013 4:48:03 PM, Error: Microsoft-Windows-GroupPolicy [1054] - The processing of Group Policy failed. Windows could not obtain the name of a domain controller. This could be caused by a name resolution failure. Verify your Domain Name System (DNS) is configured and working correctly.

4/27/2013 12:31:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Management and Security Application Local Management Service service to connect.

4/27/2013 12:31:16 PM, Error: Service Control Manager [7000] - The Intel® Management and Security Application Local Management Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/27/2013 12:19:06 PM, Error: Service Control Manager [7031] - The Intel® Management and Security Application Local Management Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

4/27/2013 12:12:16 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Support Assistant Service service to connect.

4/27/2013 12:12:16 PM, Error: Service Control Manager [7000] - The HP Support Assistant Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/27/2013 12:07:46 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service service to connect.

4/27/2013 12:07:46 PM, Error: Service Control Manager [7000] - The Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/27/2013 12:02:16 PM, Error: Service Control Manager [7031] - The Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/27/2013 12:02:16 PM, Error: Service Control Manager [7031] - The HP Support Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/27/2013 11:54:08 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/27/2013 11:50:00 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.

4/27/2013 11:50:00 AM, Error: Service Control Manager [7000] - The Windows Live ID Sign-in Assistant service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/27/2013 11:49:50 AM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

4/27/2013 11:49:50 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service service to connect.

4/27/2013 11:49:50 AM, Error: Service Control Manager [7000] - The Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/27/2013 11:49:45 AM, Error: Service Control Manager [7031] - The Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

4/27/2013 11:49:39 AM, Error: Service Control Manager [7034] - The Intuit Update Service v4 service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:39 AM, Error: Service Control Manager [7034] - The HP Wireless Assistant Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:39 AM, Error: Service Control Manager [7034] - The HP Power Assistant Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:39 AM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.

4/27/2013 11:49:39 AM, Error: Service Control Manager [7031] - The Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.

4/27/2013 11:49:39 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

4/27/2013 11:49:39 AM, Error: Service Control Manager [7000] - The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Validity VCS Fingerprint Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Portrait Displays SDK Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Office Software Protection Platform service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Intel® Management & Security Application User Notification Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The HP Software Framework Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The HP Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The HP Quick Synchronization Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Com4QLBEx service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Audio Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Andrea ST Filters Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:49:37 AM, Error: Service Control Manager [7031] - The Windows Presentation Foundation Font Cache 3.0.0.0 service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

4/27/2013 11:49:37 AM, Error: Service Control Manager [7031] - The Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

4/27/2013 11:41:52 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.

4/27/2013 11:39:57 AM, Error: Service Control Manager [7034] - The Kodak AiO Network Discovery Service service terminated unexpectedly. It has done this 1 time(s).

4/27/2013 11:37:28 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6

4/27/2013 11:32:19 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.695.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: Default URL Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x80070422 Error description: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

4/27/2013 11:20:05 PM, Error: Microsoft Antimalware [3002] - Microsoft Antimalware Real-Time Protection feature has encountered an error and failed. Feature: Network Inspection System Error Code: 0x8007042c Error description: The dependency service or group failed to start. Reason: The system is missing updates that are required for running Network Inspection System. Install the required updates and restart the computer.

4/26/2013 9:03:03 AM, Error: NetBT [4321] - The name "HEADQUARTERS :1d" could not be registered on the interface with IP address 10.0.182.101. The computer with the IP address 10.0.182.51 did not allow the name to be claimed by this computer.

4/25/2013 9:00:16 AM, Error: NetBT [4300] - The driver could not be created.

4/23/2013 12:50:07 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer SYSLOG that believes that it is the master browser for the domain on transport NetBT_Tcpip_{D3D8D80F-0E10-40FF-9325-575089FBBAB. The master browser is stopping or an election is being forced.

4/23/2013 12:37:42 PM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.316.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

4/23/2013 10:33:28 AM, Error: Microsoft Antimalware [2001] - Microsoft Antimalware has encountered an error trying to update signatures. New Signature Version: Previous Signature Version: 1.149.316.0 Update Source: Microsoft Update Server Update Stage: Search Source Path: http://www.microsoft.com Signature Type: AntiVirus Update Type: Full User: NT AUTHORITY\SYSTEM Current Engine Version: Previous Engine Version: 1.1.9402.0 Error code: 0x8024402c Error description: An unexpected problem occurred while checking for updates. For information on installing or troubleshooting updates, see Help and Support.

4/22/2013 8:13:18 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UNS service.

.

==== End Of File ===========================

MrCharlie · April 30, 2013

Welcome to the forum.

Please remove any usb or external drives from the computer before you run this scan!

Please download and run RogueKiller 32 Bit to your desktop.

RogueKiller 64 Bit <---use this one for 64 bit systems

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Click Scan to scan the system.

When the scan completes > Close out the program > Don't Fix anything!

Don't run any other options, they're not all bad!!!!!!!

Post back the report which should be located on your desktop.

(please don't put logs in code or quotes)

P2P Warning:

If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.
Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

MrC

Note:

Make sure you're subscribed to this topic:

Click on the

Follow This Topic Button

(at the top right of this page), make sure that the

Receive notification

box is checked and that it is set to

Instantly

Removing malware can be unpredictable

...things can go very wrong!

Backup

any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>

Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>

Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

(If I don't respond within 24 hours, please send me a PM)

rcurtis · April 30, 2013

Mr. Charlie,

Thank you for the assistance. Here are the results of the RogueKiller log:

RogueKiller V8.5.4 [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 32 bits version

Started in : Normal mode

User : robertcurtis [Admin rights]

Mode : Scan -- Date : 04/30/2013 09:53:45

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤

[HJ SMENU] HKCU\[...]\Advanced : Start_ShowMyGames (0) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD3200BPVT-00HXZT3 +++++

--- User ---

[MBR] 62b11f6e97fb53119365aef8509766f8

[bSP] 51b93a84cb970e6d25651cf1ce68368f : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 301045 Mo

2 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 616747008 | Size: 2048 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[3]_S_04302013_02d0953.txt >>

RKreport[1]_S_04292013_02d1214.txt ; RKreport[2]_D_04292013_02d1225.txt ; RKreport[3]_S_04302013_02d0953.txt

MrCharlie · April 30, 2013

I don't see any ZA in the log, please run TDSSKiller like this:

Please read the directions carefully so you don't end up deleting something that is good!!

If in doubt about an entry....please ask or choose Skip!!!!

Don't Delete anything unless instructed to!

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

If a suspicious object is detected, the default action will be Skip, click on Continue

Please note that TDSSKiller can be run in safe mode if needed.

Here's a video that explains how to run it if needed:

Please download the latest version of TDSSKiller from here and save it to your Desktop.

Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
Put a checkmark beside loaded modules.
A reboot will be needed to apply the changes. Do it.
TDSSKiller will launch automatically after the reboot. Also your computer may seem very slow and unusable. This is normal. Give it enough time to load your background programs.
Then click on Change parameters in TDSSKiller.
Check all boxes then click OK.
Click the Start Scan button.
The scan should take no longer than 2 minutes.
If a suspicious object is detected, the default action will be Skip, click on Continue.

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.
If in doubt about an entry....please ask or choose Skip
If malicious objects are found, they will show in the Scan results - Select action for found objects and offer three options.
Ensure Cure (default) is selected, then click Continue > Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here. There may be 3 logs > so post or attach all of them.
Sometimes these logs can be very large, in that case please attach it or zip it up and attach it.

Here's a summary of what to do if you would like to print it out:

If in doubt about an entry....please ask or choose Skip

Don't Delete anything unless instructed to!

If a suspicious object is detected, the default action will be Skip, click on Continue

If you get the warning about a file UnsignedFile.Multi.Generic or LockedFile.Multi.Generic please choose

Skip and click on Continue

Any entries like this: \Device\Harddisk0\DR0 ( TDSS File System ) - please choose Skip.

If malicious objects are found, they will show in the Scan results and offer three (3) options.

Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.

Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.

~~~~~~~~~~~~~~~~~~~~

You can attach the logs if they're too long:

Bottom right corner of this page.

New window that comes up.

MrC

rcurtis · April 30, 2013

Hello, Ran TDSSkiller as directed, selected the extra options and rebooted. It found nothing.

Log too long so had to attach.

I still cannot enable my firewall or update AV. Any thoughts?

tdss-log.txt

rcurtis · April 30, 2013

Here is the report from an earlier RK scan that showed the Zero Access results. Do you think it cleared it?

QuarantineReport.txt

MrCharlie · April 30, 2013

<+>The removal of malware isn't instantaneous, please be patient.

Download Malwarebytes Anti-Rootkit from HERE

Unzip the contents to a folder in a convenient location.
Open the folder where the contents were unzipped and run mbar.exe
Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
Click on the Cleanup button to remove any threats and reboot if prompted to do so.
Wait while the system shuts down and the cleanup process is performed.
Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
When done, please post the two logs produced they will be in the MBAR folder..... mbar-log.txt and system-log.txt

To attach a log if needed:

Bottom right corner of this page.

New window that comes up.

~~~~~~~~~~~~~~~~~~~~~~~

Note:

If no additional threats were found, verify that your system is now running normally, making sure that the following items are functional:

Internet access

Windows Update

Windows Firewall

If there are additional problems with your system, such as any of those listed above or other system issues, then run the fixdamage tool included with Malwarebytes Anti-Rootkit and reboot. It's located in the Plugins folder which is in the MBAR folder.

Just run fixdamage.exe.

Verify that your system is now functioning normally.

MrC

rcurtis · April 30, 2013

Ran the scan and got a hit (Trojan.Siredef.C). Let the program clean it up, rebooted and ran the scan and it was clean. I can now update AV, turn on firewall and windows updates is working. Logs are attached.

mbar-log-2013-04-30 (13-42-45).txt

system-log.txt

MrCharlie · May 1, 2013

Well Done, lets run ComboFix to clear up any leftovers.

Please download and run ComboFix.

The most important things to remember when running it is to disable all your malware programs and run Combofix from your desktop.

Please visit this webpage for download links, and instructions for running ComboFix

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Information on disabling your malware programs can be found Here.

Make sure you run ComboFix from your desktop.

Give it at least 30-45 minutes to finish if needed.

Please include the C:\ComboFix.txt in your next reply for further review.

---------->NOTE<----------

If you get the message Illegal operation attempted on registry key that has been marked for deletion after you run ComboFix....please reboot the computer, this should resolve the problem. You may have to do this several times if needed.

MrC

rcurtis · May 3, 2013

ComboFix ran. It did remove some things Here are the results:

ComboFix 13-05-01.03 - robertcurtis 05/03/2013 15:03:05.1.4 - x86

Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3057.2100 [GMT -4:00]

Running from: c:\users\robertcurtis\Desktop\ComboFix.exe

AV: Microsoft Security Essentials *Disabled/Updated* {3F839487-C7A2-C958-E30C-E2825BA31FB5}

SP: Microsoft Security Essentials *Disabled/Updated* {84E27563-E198-C6D6-D9BC-D9F020245508}

SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

c:\users\robertcurtis\AppData\Local\assembly\tmp

c:\users\robertcurtis\g2mdlhlpx.exe

c:\windows\system32\pt

c:\windows\system32\pt\dsac.resources.dll

c:\windows\system32\pt\Microsoft.ActiveDirectory.Management.resources.dll

c:\windows\system32\pt\Microsoft.ActiveDirectory.Management.UI.resources.dll

.

((((((((((((((((((((((((( Files Created from 2013-04-03 to 2013-05-03 )))))))))))))))))))))))))))))))

.

2013-05-03 19:12 . 2013-05-03 19:12 -------- d-----w- c:\users\simpanabkup\AppData\Local\temp

2013-05-03 19:12 . 2013-05-03 19:12 -------- d-----w- c:\users\master\AppData\Local\temp

2013-05-03 19:12 . 2013-05-03 19:12 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-05-03 17:51 . 2013-04-10 03:08 6906960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CB14FC7C-B29B-4192-BCAE-563F7C3FB1D1}\mpengine.dll

2013-05-03 16:30 . 2013-05-03 16:30 63384 ----a-r- c:\users\robertcurtis\AppData\Roaming\Microsoft\Installer\{43D1B973-3D12-42ba-9E6E-56A8FEFF5250}\ARPPRODUCTICON.exe

2013-05-03 16:30 . 2013-05-03 16:30 -------- d-----w- c:\users\robertcurtis\AppData\Local\DIRECTV Player

2013-05-02 15:34 . 2013-04-10 03:08 6906960 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll

2013-04-28 04:30 . 2013-04-28 04:30 -------- d-----w- c:\program files\ESET

2013-04-24 12:27 . 2013-04-12 13:45 1211752 ----a-w- c:\windows\system32\drivers\ntfs.sys

2013-04-23 17:55 . 2013-04-23 17:55 706640 ------w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{481842F3-A8E3-46D0-AA53-7A6C2181D8D4}\gapaengine.dll

2013-04-10 13:11 . 2013-03-01 03:09 2347008 ----a-w- c:\windows\system32\win32k.sys

2013-04-10 13:11 . 2013-01-24 04:47 196328 ----a-w- c:\windows\system32\drivers\fvevol.sys

2013-04-10 13:11 . 2013-03-19 05:04 3968856 ----a-w- c:\windows\system32\ntkrnlpa.exe

2013-04-10 13:11 . 2013-03-19 05:04 3913560 ----a-w- c:\windows\system32\ntoskrnl.exe

2013-04-10 13:11 . 2013-03-19 04:48 38912 ----a-w- c:\windows\system32\csrsrv.dll

2013-04-10 13:11 . 2013-03-19 02:49 69632 ----a-w- c:\windows\system32\smss.exe

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-05-02 15:28 . 2012-02-14 02:33 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-04-26 14:15 . 2012-08-09 04:54 691592 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-04-26 14:15 . 2012-08-03 19:39 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-04-04 18:50 . 2012-08-03 14:37 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-04-02 14:09 . 2013-04-02 14:09 4550656 ----a-w- c:\windows\system32\GPhotos.scr

2013-03-14 21:05 . 2013-03-14 21:05 745472 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe

2013-03-14 21:05 . 2013-03-14 21:05 185344 ----a-w- c:\windows\system32\elshyph.dll

2013-03-14 21:05 . 2013-03-14 21:05 523264 ----a-w- c:\windows\system32\vbscript.dll

2013-03-14 21:05 . 2013-03-14 21:05 38400 ----a-w- c:\windows\system32\imgutil.dll

2013-03-14 21:05 . 2013-03-14 21:05 158720 ----a-w- c:\windows\system32\msls31.dll

2013-03-14 21:05 . 2013-03-14 21:05 150528 ----a-w- c:\windows\system32\iexpress.exe

2013-03-14 21:05 . 2013-03-14 21:05 138752 ----a-w- c:\windows\system32\wextract.exe

2013-03-14 21:05 . 2013-03-14 21:05 137216 ----a-w- c:\windows\system32\ieUnatt.exe

2013-03-14 21:05 . 2013-03-14 21:05 12800 ----a-w- c:\windows\system32\mshta.exe

2013-03-14 21:05 . 2013-03-14 21:05 110592 ----a-w- c:\windows\system32\IEAdvpack.dll

2013-03-14 21:05 . 2013-03-14 21:05 73728 ----a-w- c:\windows\system32\SetIEInstalledDate.exe

2013-03-14 21:05 . 2013-03-14 21:05 61952 ----a-w- c:\windows\system32\tdc.ocx

2013-03-14 21:05 . 2013-03-14 21:05 48640 ----a-w- c:\windows\system32\mshtmler.dll

2013-03-14 21:05 . 2013-03-14 21:05 361984 ----a-w- c:\windows\system32\html.iec

2013-03-14 21:05 . 2013-03-14 21:05 719360 ----a-w- c:\windows\system32\mshtmlmedia.dll

2013-03-14 21:05 . 2013-03-14 21:05 23040 ----a-w- c:\windows\system32\licmgr10.dll

2013-03-14 21:05 . 2013-03-14 21:05 1441280 ----a-w- c:\windows\system32\inetcpl.cpl

2013-03-07 20:56 . 2013-03-07 20:56 32864 ----a-w- c:\windows\system32\drivers\staccel.sys

2013-03-07 20:56 . 2013-03-07 20:56 32608 ----a-w- c:\windows\system32\staccel.dll

2013-03-05 15:27 . 2013-03-05 15:27 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-03-05 15:27 . 2012-07-01 03:10 861088 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-03-05 15:27 . 2012-02-19 19:05 782240 ----a-w- c:\windows\system32\deployJava1.dll

2013-02-12 04:48 . 2013-03-13 13:18 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 13:18 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-12 03:32 . 2013-03-14 13:10 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-04-12 15:33 . 2013-04-12 15:32 263064 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"Steam"="c:\program files\Steam\Steam.exe" [2013-03-15 1632680]

"OfficeSyncProcess"="c:\program files\Microsoft Office\Office14\MSOSYNC.EXE" [2012-01-21 719672]

"GrooveMonitor"="c:\program files\Microsoft Office\Office14\GROOVEMN.EXE" [2011-02-12 944520]

"Facebook Update"="c:\users\robertcurtis\AppData\Local\Facebook\Update\FacebookUpdate.exe" [2012-07-12 138096]

"Spotify Web Helper"="c:\users\robertcurtis\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2012-10-04 1193176]

"MusicManager"="c:\users\robertcurtis\AppData\Local\Programs\Google\MusicManager\MusicManager.exe" [2013-04-23 7331840]

"PCShowServer"="c:\users\robertcurtis\AppData\Local\DIRECTV Player\PCShowServerPMWrapper.exe" [2012-10-15 525240]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"IMSS"="c:\program files\Intel\Intel® Management Engine Components\IMSS\PIconStartup.exe" [2009-11-04 111640]

"NUSB3MON"="c:\program files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2009-11-21 106496]

"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2009-11-11 287800]

"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-06-04 1791272]

"IAStorIcon"="c:\program files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" [2011-10-17 284440]

"BCSSync"="c:\program files\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]

"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]

"EKIJ5000StatusMonitor"="c:\windows\system32\spool\DRIVERS\W32X86\3\EKIJ5000MUI.exe" [2011-06-16 2510848]

"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2013-01-27 947152]

"Zune Launcher"="c:\program files\Zune\ZuneLauncher.exe" [2011-08-05 159456]

"HPWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\DelayedAppStarter.exe" [2010-07-21 8192]

"HPPowerAssistant"="c:\program files\Hewlett-Packard\HP Power Assistant\DelayedAppStarter.exe" [2011-09-12 14904]

"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2012-04-19 421888]

"nwiz"="c:\program files\NVIDIA Corporation\nview\nwiz.exe" [2012-05-31 1634112]

"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2012-06-19 495708]

.

c:\users\robertcurtis\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

OneNote 2010 Screen Clipper and Launcher.lnk - c:\program files\Microsoft Office\Office14\ONENOTEM.EXE [2013-1-8 228448]

Trillian (2).lnk - c:\program files\Trillian\trillian.exe [2012-7-27 2380752]

Trillian.lnk - c:\program files\Trillian\trillian.exe [2012-7-27 2380752]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

Snagit 9.lnk - c:\program files\TechSmith\Snagit 9\Snagit32.exe [2009-10-15 6287176]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

"PromptOnSecureDesktop"= 0 (0x0)

"HideFastUserSwitching"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]

"mixer"=wdmaud.drv

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]

@="Service"

.

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]

@="Driver"

.

R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]

R3 AMPPALP;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Protocol;c:\windows\system32\DRIVERS\amppal.sys [x]

R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]

R3 NETw5s32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETw5s32.sys [x]

R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]

R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [x]

R3 RoxMediaDB10;RoxMediaDB10;c:\program files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe [x]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]

R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]

R3 USA19H;USA19H;c:\windows\system32\DRIVERS\USA19H2k.sys [x]

R3 USA19H2KP;Keyspan USB Serial Port Driver;c:\windows\system32\DRIVERS\USA19H2kp.SYS [x]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]

S0 sptd;sptd;c:\windows\\SystemRoot\System32\Drivers\sptd.sys [x]

S2 AESTFilters;Andrea ST Filters Service;c:\program files\IDT\WDM\aestsrv.exe [x]

S2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Service;c:\program files\Intel\BluetoothHS\BTHSAmpPalService.exe [x]

S2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Security Service;c:\program files\Intel\BluetoothHS\BTHSSecurityMgr.exe [x]

S2 cag;Citrix cag plugin for Access Gateway;c:\program files\Common Files\Deterministic Networks\Common Files\cag.sys [x]

S2 HP Power Assistant Service;HP Power Assistant Service;c:\program files\Hewlett-Packard\HP Power Assistant\HPPA_Service.exe [x]

S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]

S2 HP Wireless Assistant Service;HP Wireless Assistant Service;c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [x]

S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files\Hewlett-Packard\Shared\HPDrvMntSvc.exe [x]

S2 hpsrv;HP Service;c:\windows\system32\Hpservice.exe [x]

S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;c:\program files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [x]

S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x]

S2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;c:\program files\Kodak\AiO\Center\EKAiOHostService.exe [x]

S2 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [x]

S2 PdiService;Portrait Displays SDK Service;c:\program files\Common Files\Portrait Displays\Drivers\pdisrvc.exe [x]

S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]

S2 UNS;Intel® Management & Security Application User Notification Service;c:\program files\Intel\Intel® Management Engine Components\UNS\UNS.exe [x]

S2 vcsFPService;Validity VCS Fingerprint Service;c:\windows\system32\vcsFPService.exe [x]

S3 AMPPAL;Intel® Centrino® Wireless Bluetooth® 3.0 + High Speed Virtual Adapter;c:\windows\system32\DRIVERS\AMPPAL.sys [x]

S3 Com4QLBEx;Com4QLBEx;c:\program files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe [x]

S3 e1kexpress;Intel® PRO/1000 PCI Express Network Connection Driver K;c:\windows\system32\DRIVERS\e1k6232.sys [x]

S3 Impcd;Impcd;c:\windows\system32\DRIVERS\Impcd.sys [x]

S3 NETwNs32;___ Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 32 Bit;c:\windows\system32\DRIVERS\NETwNs32.sys [x]

S3 nusb3hub;NEC Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x]

S3 nusb3xhc;NEC Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x]

S3 rismc32;RICOH Smart Card Reader;c:\windows\system32\DRIVERS\rismc32.sys [x]

S3 staccel;staccel;c:\windows\system32\DRIVERS\staccel.sys [x]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]

LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc

GPSvcGroup REG_MULTI_SZ GPSvc

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

Contents of the 'Scheduled Tasks' folder

.

2013-05-03 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1844237615-299502267-682003330-18566Core.job

- c:\users\robertcurtis\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-01 15:29]

.

2013-05-03 c:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1844237615-299502267-682003330-18566UA.job

- c:\users\robertcurtis\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-01 15:29]

.

2013-05-02 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1844237615-299502267-682003330-18566Core.job

- c:\users\robertcurtis\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-25 14:43]

.

2013-05-03 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1844237615-299502267-682003330-18566UA.job

- c:\users\robertcurtis\AppData\Local\Google\Update\GoogleUpdate.exe [2012-05-25 14:43]

.

2013-05-03 c:\windows\Tasks\HPCeeScheduleForrobertcurtis.job

- c:\program files\Hewlett-Packard\HP Ceement\HPCEE.exe [2010-09-14 03:15]

.

------- Supplementary Scan -------

.

uDefault_Search_URL = hxxp://www.google.com/ie

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000

IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105

Trusted Zone: verizon.com\www22

TCP: DhcpNameServer = 10.21.1.60 10.21.1.90

DPF: {3D6F2DBA-F4E5-40A6-8725-E99BC96CC23A} - hxxp://50.201.222.37/speco_control.cab

DPF: {A6B11FA9-502E-44BE-8D0F-BC76CE036AE4} - hxxp://50.201.222.37/speco_webviewer.cab

FF - ProfilePath - c:\users\robertcurtis\AppData\Roaming\Mozilla\Firefox\Profiles\59f27uic.default\

FF - prefs.js: browser.startup.homepage - about:blank

.

- - - - ORPHANS REMOVED - - - -

.

HKCU-Run-GoogleDriveSync - c:\program files\Google\Drive\googledrivesync.exe

HKLM-Run-Conime - c:\windows\system32\conime.exe

SafeBoot-63468338.sys

AddRemove-BattlEye for A2 - c:\program files\steam\steamapps\common\arma 2BattlEye\UnInstallBE.exe

AddRemove-{6F44AF95-3CDE-4513-AD3F-6D45F17BF324} - c:\program files\InstallShield Installation Information\{6F44AF95-3CDE-4513-AD3F-6D45F17BF324}\setup.exe

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_169_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_7_700_169_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]

@Denied: (A) (Users)

@Denied: (A) (Everyone)

@Allowed: (B 1 2 3 4 5) (S-1-5-20)

"BlindDial"=dword:00000000

"MSCurrentCountry"=dword:000000b5

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-05-03 15:17:02

ComboFix-quarantined-files.txt 2013-05-03 19:17

.

Pre-Run: 58,174,259,200 bytes free

Post-Run: 61,387,567,104 bytes free

.

- - End Of File - - FC1039257A605B81F467E9BBAAD84A55

MrCharlie · May 3, 2013

Looks Good, lets check your computer for any adware while you're here"

Please download AdwCleaner from here and save it on your Desktop.

AdwCleaner is a reliable removal tool for Adware, Foistware, toolbars and potentially unwanted programs.
AdwCleaner is a tool that deletes :
· Adwares (software ads)
· PUP/LPI (Potentially Undesirable Program)
· Toolbars
· Hijacker (Hijack of the browser's homepage)
It works with a Search and Deletion method. It can be easily uninstalled using the "Uninstall" mode.

Right-click on adwcleaner.exe and select Run As Administrator (for XP just double click) to launch the application.
Now click on the Search tab.
Please post the contents of the log-file created in your next post.

Note: The log can also be located at C:\ >> AdwCleaner[XX].txt >> XX <-- Denotes the number of times the application has been ran, so in this should be something like R1.

Note:

Please look over what was found......especially any folders, we're going to permanently delete it all in the next step....if there's something you may want to keep...please let me know and I'll explain to why it shouldn't be on your system.

If you see AVG Secure Search being targeted for deletion, Here's Why and Here. You can always Reinstall it.

Please note that Antivir Webguard uses ASK Toolbar as part of its web security. If you remove ASK by using Adwcleaner, Antivir Webguard will no longer work properly. Therefore, if you use this program please use the instructions below to access the options screen where you should enable /DisableAskDetections before using AdwCleaner.
You can click on the question mark (?) in the upper left corner of the program and then click on Options. You will then be presented with a dialog where you can disable various detections. These options are described below:
/DisableAskDetection - This option disables Ask Toolbar detection.

MrC

rcurtis · May 3, 2013

Hello,

Downloaded and ran adwcleaner.exe as administrator but it fails to create the logfile. There is no C:

directory for adwcleaner.

rcurtis · May 3, 2013

The program tries to write the log file to a mapped drive that I have. Even after disconnecting from the mapped drive it still insists on trying to create the log file there. Says the system cannot find the drive specified.

MrCharlie · May 3, 2013

See if this one will run:

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

MrC

rcurtis · May 3, 2013

Here are the results of the JRT scan:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 4.9.3 (04.29.2013:2)

OS: Windows 7 Professional x86

Ran by robertcurtis on Fri 05/03/2013 at 16:17:04.27

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\v9software

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\bho.dll

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\tbcommonutils.dll

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\appid\tbhelper.exe

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\directory\shell\speedbitvideoconverter

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\sbconvert.sbconvert

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\sbconvert.sbconvert.3

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbcommonutils.commonutils

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbcommonutils.commonutils.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbdownloadmanager

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbdownloadmanager.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbpropertymanager

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbpropertymanager.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbrequest

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbrequest.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbtask

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.tbtask.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.toolbarhelper

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\tbhelper.toolbarhelper.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.contextmenunotifier

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.contextmenunotifier.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.custominternetsecurityimpl

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.custominternetsecurityimpl.1

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.searchprovidermanager

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\toolbar3.searchprovidermanager.1

~~~ Files

~~~ Folders

Successfully deleted: [Folder] "C:\Users\robertcurtis\appdata\locallow\toolbar4"

~~~ FireFox

Successfully deleted: [File] "C:\Users\robertcurtis\AppData\Roaming\mozilla\firefox\profiles\59f27uic.default\extensions\jid1-xUfzOsOFlzSOXg@jetpack.xpi"

Successfully deleted: [Folder] C:\Users\robertcurtis\AppData\Roaming\mozilla\firefox\profiles\59f27uic.default\jetpack

Successfully deleted: [Folder] C:\Users\robertcurtis\AppData\Roaming\mozilla\firefox\profiles\59f27uic.default\extensions\jid0-Dg47y8CbssHh7EDdmKEYB6phtn0@jetpack

Emptied folder: C:\Users\robertcurtis\AppData\Roaming\mozilla\firefox\profiles\59f27uic.default\minidumps [233 files]

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on Fri 05/03/2013 at 16:18:01.97

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

MrCharlie · May 3, 2013

OK...one more.......

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please Post the contents of that document.
Do Not Attach It!!!

MrC

rcurtis · May 3, 2013

Hi,

Says: UNSUPPORTED OPERATING SYSTEM! ABORTED!

MrCharlie · May 3, 2013

Try it in safe mode....MrC

rcurtis · May 6, 2013

Security Check results:

Results of screen317's Security Check version 0.99.63

Windows 7 Service Pack 1 x86 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Security Center service is not running! This report may not be accurate!

Microsoft Security Essentials

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.75.0.1300

JavaFX 2.1.1

Java 7 Update 17

Java version out of Date!

Adobe Flash Player 11.7.700.169

Adobe Reader 10.1.6 Adobe Reader out of Date!

Mozilla Firefox (20.0.1)

Google Chrome 26.0.1410.43

Google Chrome 26.0.1410.64

````````Process Check: objlist.exe by Laurent````````

Microsoft Security Essentials MSMpEng.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

MrCharlie · May 6, 2013

Out dated programs on the system are vulnerable to malware.

Please update or uninstall them:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

JavaFX 2.1.1 <---please uninstall from add/remove programs

Java 7 Update 17 <---Please update, should be Update 21

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

------------------------------------

Adobe Reader 10.1.6 Adobe Reader out of Date! <---please check for an update if available or uninstall and download and install Foxit Reader which is less vulnerable to malware and much better than Adobe. Don't install any toolbars that may come with it (ASK Toolbar).

---------------------------------

Google Chrome 26.0.1410.43 <-----OLD

Google Chrome 26.0.1410.64 <-----OK

You have old versions of Google Chrome on the system.

Please download and run OldChromeRemover.

@Windows Vista/Windows 7-8 users must use “Run As Administrator.”

~~~~~~~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

If you used DeFogger to disable your CD Emulation drivers, please re-enable them.

-------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

LDTate · May 7, 2013

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

No Firewall, No A/V, Infection?

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