fixthiscomp2 Posted April 9, 2013 ID:666793 Share Posted April 9, 2013 hello.My computer (windows vista) is currently infected with the virus that causes the white screen after I logon. When I try to open windows in safe mode it automatically closes and goes into normal start up mode. I read the previous forums about how to fix this and was going to begin by downloading the Farbar Recovery Scan Tool and follow the directions after that.However, when I open the bios and press f8, in my advanced boot options there is no "repair your computer" menu item.my options are as follows:----------safe modesafe mode with NetworkingSafe Mode with Command PromptEnable Boot LoggingEnable low-resolution videoLast Known good configuration (advanced)Directory Services restore modedebugging modeDisable automatic restart on system failureDisable driver signature enforcement.start windows normally-------I have previously tried to use the method of restoring my computer to a previous working day but I have no restore points.I also do not have a windows installation disc either.Can someone please help me get rid of this virus? Thanks in advance!Thanks Link to post Share on other sites More sharing options...
MrCharlie Posted April 9, 2013 ID:666801 Share Posted April 9, 2013 Welcome to the forum.Can you get here:Safe Mode with Command PromptMrC Link to post Share on other sites More sharing options...
fixthiscomp2 Posted April 9, 2013 Author ID:666805 Share Posted April 9, 2013 yes i can Link to post Share on other sites More sharing options...
MrCharlie Posted April 9, 2013 ID:666806 Share Posted April 9, 2013 This should work if you have a good system restore point:You should be able to do this:Step 1: Use F8 to Boot to SafeMode With Command PromptStep 2: Type the word "explorer" in black screenStep 3: Then Navigate to:Win Vista/Seven: C:\windows\system32\rstrui.exe and press Enter (double click rstrui.exe)Step 4: Restore Computer to Date you know you were virus freeStep 5: Run MalwarebytesLet me know, MrC Link to post Share on other sites More sharing options...
fixthiscomp2 Posted April 9, 2013 Author ID:666808 Share Posted April 9, 2013 appearently no restore points have been created on my computer's system disk Link to post Share on other sites More sharing options...
fixthiscomp2 Posted April 9, 2013 Author ID:666810 Share Posted April 9, 2013 if I run malware bytes, will that get rid of the virus perhaps? Link to post Share on other sites More sharing options...
MrCharlie Posted April 9, 2013 ID:666817 Share Posted April 9, 2013 Yes if you can or there's several other ways to get it.MrC Link to post Share on other sites More sharing options...
fixthiscomp2 Posted April 9, 2013 Author ID:666819 Share Posted April 9, 2013 I started running a full scan with malware bytes, I will let you know how it goes when it is complete. Thanks for your help so far! Link to post Share on other sites More sharing options...
MrCharlie Posted April 9, 2013 ID:666835 Share Posted April 9, 2013 Great MrC Link to post Share on other sites More sharing options...
MrCharlie Posted April 11, 2013 ID:667457 Share Posted April 11, 2013 Do you still need help or can I close this topic?? MrC Link to post Share on other sites More sharing options...
LDTate Posted April 12, 2013 ID:667944 Share Posted April 12, 2013 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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