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Holasearch removal


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Hi. I'm having the same problem with Holasearch removal as at least two others. You've been so helpful to them - can I ask for similar help, please? Can I just follow the steps in a previous successful removal, or do I need to begin afresh? I'm running Win 7 and I don't know how Holasearch arrived, or when, but it was probably between 1 and 2 weeks ago. I'm using Google Chrome as my main web browser. I have two hard drives in my PC case - one for the system (C:) and a big one for data (D:). I backup to an external hard drive, but I've only begun to do this recently (shame on me, I know, but I've found Win 7 very difficult to work with in handling the two in-case hard drives).

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  • Staff

Hello donjor

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.

Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.

    [*]Please do not attach logs or use code boxes, just copy and paste the text.

    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.

    [*]Please read every post completely before doing anything.

    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.

    [*]Please provide feedback about your experience as we go.

    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.

I need to get some reports to get a base to start from so I need you to run these programs first.

-DeFogger-

  • Please download
DeFogger to your desktop.
Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK

Do not re-enable these drivers until otherwise instructed.

-Security Check-

  • Download Security Check by screen317 from
here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:
    dds_scr.gif
    Download DDS and save it to your desktop
Link1
Link2
Link3
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt

    [*]A window will open instructing you save & post the logs

    [*]Save the logs to a convenient place such as your desktop

    [*]Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following
  1. both reports from DDS
  2. report from security check
  3. let me know of any problems you may have had

Gringo

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Checkup.txt file contents:

Results of screen317's Security Check version 0.99.62

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Disabled!

AVG Internet Security 2013

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Malwarebytes Anti-Malware version 1.70.0.1100

Java 7 Update 15

Java version out of Date!

Adobe Flash Player 11.5.502.146 Flash Player out of Date!

Adobe Reader XI

Google Chrome 26.0.1410.43

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbamgui.exe

AVG avgwdsvc.exe

Malwarebytes' Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)

````````````````````End of Log``````````````````````

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DDS.txt log:

DDS (Ver_2012-11-20.01) - NTFS_AMD64

Internet Explorer: 10.0.9200.16521 BrowserJavaVersion: 10.15.2

Run by Don Jordan at 19:47:34 on 2013-04-08

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4013.2179 [GMT 10:00]

.

AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

.

============== Running Processes ===============

.

C:\PROGRA~2\AVG\AVG2013\avgrsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k RPCSS

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Windows\system32\taskhost.exe

C:\Program Files (x86)\AVG\AVG2013\avgfws.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

C:\Windows\system32\svchost.exe -k imgsvc

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe

C:\Program Files (x86)\AVG\AVG2013\avgemca.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Program Files (x86)\GIGABYTE\ET6\GUI.exe

C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe

C:\Windows\System32\igfxtray.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe

C:\Users\Don Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Windows\System32\svchost.exe -k LocalServicePeerNet

C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe

C:\Windows\system32\taskeng.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

C:\Windows\splwow64.exe

C:\Windows\system32\svchost.exe -k SDRSVC

C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\Downloads\Defogger.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\System32\cscript.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.melbpc.org.au/isp/

uSearch Bar = hxxp://www.bing.com/search?q={searchTerms}

uSearch Page = hxxp://www.bing.com/search?q={searchTerms}

uSearchAssistant = hxxp://www.bing.com/search?q={searchTerms}

mURLSearchHooks: {3bbd3c14-4c16-4989-8366-95bc9179779d} - <orphaned>

mWinlogon: Userinit = userinit.exe,

BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

BHO: {3bbd3c14-4c16-4989-8366-95bc9179779d} - <orphaned>

BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL

BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll

TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>

mRun: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

mRunOnce: [EasyTuneVI] C:\Program Files (x86)\GIGABYTE\ET6\ETCall.exe

StartupFolder: C:\Users\DONJOR~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Don Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe

StartupFolder: C:\Users\DONJOR~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HDWRIT~1.LNK - C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe

mPolicies-Explorer: NoActiveDesktop = dword:1

mPolicies-Explorer: NoActiveDesktopChanges = dword:1

mPolicies-System: ConsentPromptBehaviorAdmin = dword:5

mPolicies-System: ConsentPromptBehaviorUser = dword:3

mPolicies-System: EnableUIADesktopToggle = dword:0

TCP: NameServer = 192.168.2.1

TCP: Interfaces\{480DDCB0-89AF-40D2-BF2E-55A492D0E0D7} : DHCPNameServer = 192.168.2.1

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} -

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

AppInit_DLLs= c:\progra~3\browse~1\261125~1.80\{c16c1~1\browse~1.dll

SSODL: WebCheck - <orphaned>

x64-BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll

x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL

x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll

x64-TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>

x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s

x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe

x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe

x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe

x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>

x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>

x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>

x64-Notify: igfxcui - igfxdev.dll

x64-SSODL: WebCheck - <orphaned>

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]

R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]

R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]

R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]

R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2013-1-21 55952]

R1 Avgfwfd;AVG network filter service;C:\Windows\System32\drivers\avgfwd6a.sys [2012-9-4 50296]

R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-2-26 246072]

R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]

R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-2-14 239416]

R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-1-26 39768]

R2 avgfws;AVG Firewall;C:\Program Files (x86)\AVG\AVG2013\avgfws.exe [2013-2-19 1418184]

R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-2-27 4937264]

R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-2-19 282624]

R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-2-2 398184]

R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-2-2 682344]

R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2013-1-18 2655768]

R3 GVTDrv64;GVTDrv64;C:\Windows\GVTDrv64.sys [2013-1-18 30528]

R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-2-2 24176]

R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2013-1-18 412264]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]

S2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe --> C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [?]

S3 massfilter;LTE Device Mass Storage Filter Driver;C:\Windows\System32\drivers\massfilter.sys [2011-7-10 9216]

S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-3-28 19456]

S3 swg3kser00;Sierra Wireless QMI USB Device for Legacy Serial Communication;C:\Windows\System32\drivers\swg3kser00.sys [2013-1-18 258432]

S3 swiwdmbx;Sierra Wireless USB Bus Service;C:\Windows\System32\drivers\swiwdmbx64.sys [2013-1-18 109312]

S3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);C:\Windows\System32\drivers\swnc8ua3.sys [2013-1-18 249344]

S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-3-28 57856]

S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-1-19 1255736]

.

=============== Created Last 30 ================

.

2013-03-31 01:02:55 -------- d-----w- C:\Windows\SysWow64\searchplugins

2013-03-31 01:02:55 -------- d-----w- C:\Windows\SysWow64\Extensions

2013-03-31 01:02:53 -------- d-----w- C:\ProgramData\BrowserProtect

2013-03-31 01:02:27 -------- d-----w- C:\Users\Don Jordan\AppData\Roaming\Babylon

2013-03-31 01:02:27 -------- d-----w- C:\ProgramData\Babylon

2013-03-28 05:31:12 -------- d-----w- C:\Users\Don Jordan\AppData\Roaming\File Scout

2013-03-28 05:31:04 19632 ----a-w- C:\Windows\System32\roboot64.exe

2013-03-28 05:31:04 -------- d-----w- C:\Users\Don Jordan\AppData\Roaming\PerformerSoft

2013-03-28 01:59:52 3072 ----a-w- C:\Windows\System32\drivers\en-US\tsusbflt.sys.mui

2013-03-28 01:56:17 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll

2013-03-28 01:56:17 458712 ----a-w- C:\Windows\System32\drivers\cng.sys

2013-03-28 01:56:17 340992 ----a-w- C:\Windows\System32\schannel.dll

2013-03-28 01:56:17 247808 ----a-w- C:\Windows\SysWow64\schannel.dll

2013-03-28 01:56:17 22016 ----a-w- C:\Windows\SysWow64\secur32.dll

2013-03-28 01:56:17 154480 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys

2013-03-28 01:56:17 1448448 ----a-w- C:\Windows\System32\lsasrv.dll

2013-03-28 01:56:15 514560 ----a-w- C:\Windows\SysWow64\qdvd.dll

2013-03-28 01:56:15 366592 ----a-w- C:\Windows\System32\qdvd.dll

2013-03-28 01:48:09 -------- d-----w- C:\Windows\en

2013-03-25 23:55:51 19968 ----a-w- C:\Windows\System32\drivers\usb8023.sys

2013-03-20 06:05:13 -------- d-----w- C:\Users\Don Jordan\AppData\Roaming\AVG

2013-03-20 06:03:37 -------- d-----w- C:\ProgramData\AVG

2013-03-20 06:03:03 -------- d-sh--w- C:\ProgramData\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-03-16 01:19:52 90112 ----a-w- C:\Windows\unvise32.exe

2013-03-16 01:19:52 -------- d-----w- C:\Program Files (x86)\Cindex 2.0

2013-03-13 10:30:25 -------- d-----w- C:\Users\Don Jordan\AppData\Roaming\IrfanView

2013-03-13 10:30:25 -------- d-----w- C:\Program Files (x86)\IrfanView

2013-03-13 10:19:33 -------- d-----w- C:\Windows\ulead.dat

.

==================== Find3M ====================

.

2013-04-08 08:34:23 30528 ----a-w- C:\Windows\GVTDrv64.sys

2013-04-08 08:34:17 25640 ----a-w- C:\Windows\gdrv.sys

2013-04-04 13:03:46 59 ----a-w- C:\Windows\wpd99.drv

2013-02-27 01:34:09 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll

2013-02-27 01:34:09 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll

2013-02-27 01:34:09 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll

2013-02-26 12:40:46 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys

2013-02-20 08:12:49 39768 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys

2013-02-13 16:52:46 239416 ----a-w- C:\Windows\System32\drivers\avgtdia.sys

2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll

2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll

2013-02-07 17:37:56 116536 ----a-w- C:\Windows\System32\drivers\avgmfx64.sys

2013-02-07 17:37:54 311096 ----a-w- C:\Windows\System32\drivers\avgloga.sys

2013-02-07 17:37:50 71480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys

2013-02-07 17:37:42 206136 ----a-w- C:\Windows\System32\drivers\avgldx64.sys

2013-02-07 17:37:40 45880 ----a-w- C:\Windows\System32\drivers\avgrkx64.sys

2013-01-22 08:53:22 175616 ----a-w- C:\Windows\System32\msclmd.dll

2013-01-22 08:53:22 152576 ----a-w- C:\Windows\SysWow64\msclmd.dll

2013-01-19 13:01:55 40448 ----a-w- C:\Windows\SysWow64\pdf995mon64.dll

2013-01-18 11:42:07 960416 ----a-w- C:\Windows\System32\deployJava1.dll

2013-01-18 11:42:07 108448 ----a-w- C:\Windows\System32\WindowsAccessBridge-64.dll

2013-01-18 11:42:07 1081760 ----a-w- C:\Windows\System32\npDeployJava1.dll

2013-01-18 11:20:43 74248 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-18 11:20:43 697864 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe

2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll

2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll

2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll

2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll

2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll

2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll

2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll

2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll

2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll

2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll

2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll

2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll

2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll

2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll

2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll

2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll

2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll

2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll

2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll

2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll

2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll

2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll

2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll

2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll

2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll

2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll

2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll

2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll

2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll

2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll

2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll

2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll

2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll

.

============= FINISH: 19:47:43.25 ===============

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Copy of Attach.txt: (The instructions were not clear as to whether this should be posted as is, or zipped. I zipped it with 7-Zip but couldn't work out how to attach it to this post.)

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft Windows 7 Home Premium

Boot Device: \Device\HarddiskVolume1

Install Date: 18-Jan-13 5:36:11 PM

System Uptime: 08-Apr-13 6:33:59 PM (1 hours ago)

.

Motherboard: Gigabyte Technology Co., Ltd. | | H61M-D2-B3

Processor: Intel® Core i5-2400 CPU @ 3.10GHz | Socket 1155 | 3301/100mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 60 GiB total, 21.501 GiB free.

D: is FIXED (NTFS) - 1863 GiB total, 1632.392 GiB free.

E: is CDROM ()

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP66: 02-Apr-13 8:55:43 PM - Windows Backup

RP67: 06-Apr-13 10:13:51 AM - Restore Operation

.

==== Installed Programs ======================

.

@BIOS

7-Zip 9.20 (x64 edition)

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Reader XI (11.0.02)

Adobe Shockwave Player 11.6

ARIA Engine v1.0.9.8

Audacity 2.0.3

AVG 2013

AVG Security Toolbar

Band-in-a-Box 2008.5 (Build 263)

BrowserProtect

CCleaner

CDBurnerXP

Cindex for Windows 2.0

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Disketch Disc Label Software

Dropbox

Easy Tune 6 B10.1216.1

ESET Online Scanner v3

Everything 1.2.1.371

Express Burn

Express Zip

Finale 2011

FLV Runner Toolbar

Garritan ARIA Player v1.02

Garritan Instruments for Finale

Google Chrome

HD Writer HE 1.0

Intel® Control Center

Intel® Management Engine Components

Intel® Processor Graphics

IrfanView (remove only)

Java 7 Update 11 (64-bit)

Java 7 Update 15

Java Auto Updater

Junk Mail filter update

LifeFrame2

macrex-8

Malwarebytes Anti-Malware version 1.70.0.1100

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Office 2010 Service Pack 1 (SP1)

Microsoft Office Office 64-bit Components 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared 64-bit MUI (English) 2010

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Publisher 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server Compact 3.5 SP2 ENU

Microsoft SQL Server Compact 3.5 SP2 x64 ENU

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2005 Redistributable (x64)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Movie Maker

MSVCRT

MSVCRT_amd64

MSVCRT110

MSVCRT110_amd64

NavDesk 7.50

Online Sheet Music Viewer 8.3.4.0

OpenOffice.org 3.4.1

Pdf995

PG Music DirectX Plugins 2.0.0.0

Photo Common

Photo Gallery

PhotoPad Image Editor

Prism Video File Converter

Realtek Ethernet Controller Driver

Realtek High Definition Audio Driver

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2553091)

Security Update for Microsoft Office 2010 (KB2553096)

Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition

Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition

Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition

Skype™ 6.1

Switch Sound File Converter

swMSM

Transcribe! 8.31

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft Office 2010 (KB2553065)

Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition

Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition

Update for Microsoft Office 2010 (KB2566458)

Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition

Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition

Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition

Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition

Visual Studio 2010 x64 Redistributables

WavePad Sound Editor

Windows Live Communications Platform

Windows Live Essentials

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live MIME IFilter

Windows Live Photo Common

Windows Live PIMT Platform

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

.

==== Event Viewer Messages From Past Week ========

.

08-Apr-13 6:59:31 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2.

08-Apr-13 6:34:12 PM, Error: Service Control Manager [7000] - The vToolbarUpdater14.2.0 service failed to start due to the following error: The system cannot find the file specified.

08-Apr-13 12:28:25 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.

06-Apr-13 4:08:50 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk7\DR7.

05-Apr-13 3:02:14 PM, Error: Service Control Manager [7024] - The AVG Firewall service terminated with service-specific error %%-536805289.

05-Apr-13 12:28:00 AM, Error: Service Control Manager [7000] - The BrowserProtect service failed to start due to the following error: The system cannot find the path specified.

04-Apr-13 2:30:11 PM, Error: Service Control Manager [7000] - The BrowserProtect service failed to start due to the following error: Access is denied.

04-Apr-13 11:17:14 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR27.

.

==== End Of File ===========================

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  • Staff

Hello donjor

You did perfect, These are the programs I would like you to run next, if you have any problems with these just skip it and move on to the next one.

-AdwCleaner-

  • Please download
AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[s1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
    • Quit all programs that you may have started.
    • Please disconnect any USB or external drives from the computer before you run this scan!
    • For Vista or Windows 7, right-click and select "Run as Administrator to start"
    • For Windows XP, double-click to start.
    • Wait until Prescan has finished ...
    • Then Click on "Scan" button
    • Wait until the Status box shows "Scan Finished"
    • click on "delete"
    • Wait until the Status box shows "Deleting Finished"
    • Click on "Report" and copy/paste the content of the Notepad into your next reply.
    • The log should be found in RKreport[1].txt on your Desktop
    • Exit/Close RogueKiller+

Gringo

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Thanks, Gringo. Reports as requested. It's late and I have to sleep now. I look forward to connecting with you tomorrow (I'm in Australia). Thanks again for your help.

AdwCleaner report:

# AdwCleaner v2.200 - Logfile created 04/08/2013 at 22:43:04

# Updated 02/04/2013 by Xplode

# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)

# User : Don Jordan - DONJORDAN-PC

# Boot Mode : Normal

# Running from : C:\Users\Don Jordan\Downloads\adwcleaner.exe

# Option [Delete]

***** [services] *****

***** [Files / Folders] *****

File Deleted : C:\Users\Don Jordan\AppData\Local\Google\Chrome\User Data\Default\bProtector Web Data

File Deleted : C:\Users\Don Jordan\AppData\Local\Google\Chrome\User Data\Default\bprotectorpreferences

Folder Deleted : C:\Program Files (x86)\AVG Secure Search

Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search

Folder Deleted : C:\ProgramData\AVG Secure Search

Folder Deleted : C:\ProgramData\AVG Security Toolbar

Folder Deleted : C:\ProgramData\Babylon

Folder Deleted : C:\ProgramData\BrowserProtect

Folder Deleted : C:\Users\Don Jordan\AppData\Local\AVG Secure Search

Folder Deleted : C:\Users\Don Jordan\AppData\LocalLow\AVG Secure Search

Folder Deleted : C:\Users\Don Jordan\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Don Jordan\AppData\LocalLow\PriceGong

Folder Deleted : C:\Users\Don Jordan\AppData\Roaming\Babylon

Folder Deleted : C:\Users\Don Jordan\AppData\Roaming\file scout

Folder Deleted : C:\Users\Don Jordan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BrowserProtect

Folder Deleted : C:\Users\Don Jordan\AppData\Roaming\PerformerSoft

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong

Key Deleted : HKCU\Software\AppDataLow\Toolbar

Key Deleted : HKCU\Software\BabylonToolbar

Key Deleted : HKCU\Software\DataMngr

Key Deleted : HKCU\Software\DataMngr_Toolbar

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKCU\Software\SmartBar

Key Deleted : HKCU\Software\Softonic

Key Deleted : HKCU\Software\5a288ddb66fbf49

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0ECDF796-C2DC-4D79-A620-CCE0C0A66CC9}

Key Deleted : HKLM\Software\Babylon

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE

Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL

Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap

Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi

Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1

Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3201318

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}

Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE

Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1

Key Deleted : HKLM\Software\DataMngr

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASAPI32

Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\SnapDo_RASMANCS

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin

Key Deleted : HKLM\SOFTWARE\Wow6432Node\5a288ddb66fbf49

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pgafcinpmmpklohkojmllohdhomoefph

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{006EE092-9658-4FD6-BD8E-A21A348E59F5}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{15D2D75C-9CB2-4EFD-BAD7-B9B4CB4BC693}

Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE07101B-46D4-4A98-AF68-0333EA26E113}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}

Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Main [bprotector start page]

Value Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes [bProtectorDefaultScope]

Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [{0F827075-B026-42F3-885D-98981EE7B1AE}]

Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{AE07101B-46D4-4A98-AF68-0333EA26E113}]

***** [internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16521

Replaced : [HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchUrl - Default] = hxxp://feed.snap.do/?publisher=SnapdoSoftonicYB&dpid=SnapdoSoftonicYB&co=AU&userid=3663d13f-07aa-4798-b7da-03cc0a8f0799&searchtype=ds&q={searchTerms}&installDate=28/03/2013 --> hxxp://www.google.com

-\\ Google Chrome v26.0.1410.43

File : C:\Users\Don Jordan\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[s1].txt - [7329 octets] - [08/04/2013 22:43:04]

########## EOF - C:\AdwCleaner[s1].txt - [7389 octets] ##########

RogueKiller (64 bit) report:

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy

mail : tigzyRK<at>gmail<dot>com

Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/

Website : http://tigzy.geekstogo.com/roguekiller.php

Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version

Started in : Normal mode

User : Don Jordan [Admin rights]

Mode : Scan -- Date : 04/08/2013 22:52:49

| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤

[TASK][sUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[TASK][sUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND

[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤

--> C:\Windows\system32\drivers\etc\hosts

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: KINGSTON SV100S264G ATA Device +++++

--- User ---

[MBR] bcb5f89de35cea217b5ae3a8ac5c7cae

[bSP] 3ce2d5d8517c054cbc6d66322f7a8129 : Windows 7/8 MBR Code

Partition table:

0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo

1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 60955 Mo

User = LL1 ... OK!

User = LL2 ... OK!

+++++ PhysicalDrive1: WDC WD20EARS-00MVWB0 ATA Device +++++

--- User ---

[MBR] b64e736129c2023634a9887a105b9bdd

[bSP] 2a6d9fe748d4cf51c8c80bf5b085d1f2 : Windows 7/8 MBR Code

Partition table:

0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 1907727 Mo

User = LL1 ... OK!

User = LL2 ... OK!

Finished : << RKreport[1]_S_04082013_02d2252.txt >>

RKreport[1]_S_04082013_02d2252.txt

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  • Staff

Hello donjor

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.

Link 1
Link 2
Link 3

1. Close any open browsers or any other programs that are open.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.

When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

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Hi Gringo. Combofix log below. Before running Combofix, my Google browser opened normally, with no sign of Holasearch. The Combofix process went without a hitch. My virus protection program is AVG 2013, and in order to temporarily disable it, quite different instructions must be followed compared with AVG 2011 and 2012. After opening the program you need to go to Options, Advanced settings, Temporarily disable AVG protection.

Combofix log:

ComboFix 13-04-08.03 - Don Jordan 09-Apr-13 9:06.1.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4013.2985 [GMT 10:00]

Running from: c:\users\Don Jordan\Downloads\ComboFix.exe

AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

* Created a new restore point

.

.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

.

.

c:\programdata\ntuser.dat

c:\windows\msvcr71.dll

D:\install.exe

.

.

((((((((((((((((((((((((( Files Created from 2013-03-08 to 2013-04-08 )))))))))))))))))))))))))))))))

.

.

2013-04-08 23:08 . 2013-04-08 23:08 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-31 01:02 . 2013-03-31 01:02 -------- d-----w- c:\windows\SysWow64\searchplugins

2013-03-31 01:02 . 2013-03-31 01:02 -------- d-----w- c:\windows\SysWow64\Extensions

2013-03-28 05:31 . 2012-12-19 04:53 19632 ----a-w- c:\windows\system32\roboot64.exe

2013-03-28 01:59 . 2012-08-23 15:09 3072 ----a-w- c:\windows\system32\drivers\en-US\tsusbflt.sys.mui

2013-03-28 01:56 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys

2013-03-28 01:56 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys

2013-03-28 01:56 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll

2013-03-28 01:56 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll

2013-03-28 01:56 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll

2013-03-28 01:56 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll

2013-03-28 01:56 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll

2013-03-28 01:56 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll

2013-03-28 01:56 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll

2013-03-28 01:48 . 2013-03-28 01:48 -------- d-----w- c:\windows\en

2013-03-25 23:55 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-03-20 06:05 . 2013-03-20 06:05 -------- d-----w- c:\users\Don Jordan\AppData\Roaming\AVG

2013-03-20 06:03 . 2013-03-20 06:05 -------- d-----w- c:\programdata\AVG

2013-03-20 06:03 . 2013-03-20 06:03 -------- d-sh--w- c:\programdata\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-03-16 01:19 . 2013-03-16 01:19 -------- d-----w- c:\program files (x86)\Cindex 2.0

2013-03-16 01:19 . 2008-01-30 06:36 90112 ----a-w- c:\windows\unvise32.exe

2013-03-13 10:30 . 2013-04-08 10:13 -------- d-----w- c:\users\Don Jordan\AppData\Roaming\IrfanView

2013-03-13 10:30 . 2013-03-13 10:30 -------- d-----w- c:\program files (x86)\IrfanView

2013-03-13 10:19 . 2013-03-13 10:19 -------- d-----w- c:\windows\ulead.dat

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-08 22:45 . 2013-01-18 06:51 30528 ----a-w- c:\windows\GVTDrv64.sys

2013-04-08 22:45 . 2013-01-18 06:56 25640 ----a-w- c:\windows\gdrv.sys

2013-03-13 13:38 . 2013-01-22 08:54 72013344 ----a-w- c:\windows\system32\MRT.exe

2013-02-27 01:34 . 2013-02-27 01:34 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-02-27 01:34 . 2013-01-18 11:34 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2013-02-27 01:34 . 2013-01-18 11:34 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-02-26 12:40 . 2013-02-26 12:40 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys

2013-02-20 08:12 . 2013-01-26 07:02 39768 ----a-w- c:\windows\system32\drivers\avgtpx64.sys

2013-02-13 16:52 . 2013-02-13 16:52 239416 ----a-w- c:\windows\system32\drivers\avgtdia.sys

2013-02-12 05:45 . 2013-03-13 07:36 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-13 07:37 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-13 07:36 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-13 07:36 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-13 07:37 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 07:37 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-07 17:37 . 2013-02-07 17:37 116536 ----a-w- c:\windows\system32\drivers\avgmfx64.sys

2013-02-07 17:37 . 2013-02-07 17:37 311096 ----a-w- c:\windows\system32\drivers\avgloga.sys

2013-02-07 17:37 . 2013-02-07 17:37 71480 ----a-w- c:\windows\system32\drivers\avgidsha.sys

2013-02-07 17:37 . 2013-02-07 17:37 206136 ----a-w- c:\windows\system32\drivers\avgldx64.sys

2013-02-07 17:37 . 2013-02-07 17:37 45880 ----a-w- c:\windows\system32\drivers\avgrkx64.sys

2013-01-22 08:53 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll

2013-01-22 08:53 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll

2013-01-19 13:01 . 2013-01-19 12:59 40448 ----a-w- c:\windows\SysWow64\pdf995mon64.dll

2013-01-18 11:42 . 2013-01-18 11:42 960416 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-18 11:42 . 2013-01-18 11:42 308640 ----a-w- c:\windows\system32\javaws.exe

2013-01-18 11:42 . 2013-01-18 11:42 1081760 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-01-18 11:42 . 2013-01-18 11:42 188832 ----a-w- c:\windows\system32\javaw.exe

2013-01-18 11:42 . 2013-01-18 11:42 188832 ----a-w- c:\windows\system32\java.exe

2013-01-18 11:42 . 2013-01-18 11:42 108448 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll

2013-01-18 11:20 . 2013-01-18 11:18 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-18 11:20 . 2013-01-18 11:18 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-14 15:45 . 2013-01-18 08:45 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{560D4326-008C-40C0-8DCD-23344A706D9F}\mpengine.dll

2013-01-13 21:17 . 2013-02-27 11:11 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 21:17 . 2013-02-27 11:11 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 21:16 . 2013-02-27 11:11 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 21:12 . 2013-02-27 11:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:35 . 2013-02-27 11:11 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 20:35 . 2013-02-27 11:11 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 20:35 . 2013-02-27 11:11 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 20:32 . 2013-02-27 11:11 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll

2013-01-13 20:22 . 2013-02-27 11:11 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll

2013-01-13 20:20 . 2013-02-27 11:11 293376 ----a-w- c:\windows\SysWow64\dxgi.dll

2013-01-13 20:09 . 2013-02-27 11:11 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll

2013-01-13 20:08 . 2013-02-27 11:11 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll

2013-01-13 20:08 . 2013-02-27 11:11 1504768 ----a-w- c:\windows\SysWow64\d3d11.dll

2013-01-13 19:59 . 2013-02-27 11:11 1643520 ----a-w- c:\windows\system32\DWrite.dll

2013-01-13 19:58 . 2013-02-27 11:11 1175552 ----a-w- c:\windows\system32\FntCache.dll

2013-01-13 19:54 . 2013-02-27 11:11 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll

2013-01-13 19:53 . 2013-02-27 11:11 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll

2013-01-13 19:53 . 2013-02-27 11:11 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll

2013-01-13 19:51 . 2013-02-27 11:11 2565120 ----a-w- c:\windows\system32\d3d10warp.dll

2013-01-13 19:49 . 2013-02-27 11:11 363008 ----a-w- c:\windows\system32\dxgi.dll

2013-01-13 19:48 . 2013-02-27 11:11 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll

2013-01-13 19:46 . 2013-02-27 11:11 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll

2013-01-13 19:43 . 2013-02-27 11:11 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll

2013-01-13 19:38 . 2013-02-27 11:11 333312 ----a-w- c:\windows\system32\d3d10_1core.dll

2013-01-13 19:38 . 2013-02-27 11:11 1887232 ----a-w- c:\windows\system32\d3d11.dll

2013-01-13 19:38 . 2013-02-27 11:11 296960 ----a-w- c:\windows\system32\d3d10core.dll

2013-01-13 19:37 . 2013-02-27 11:11 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll

2013-01-13 19:25 . 2013-02-27 11:11 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll

2013-01-13 19:24 . 2013-02-27 11:11 648192 ----a-w- c:\windows\system32\d3d10level9.dll

2013-01-13 19:24 . 2013-02-27 11:11 221184 ----a-w- c:\windows\system32\UIAnimation.dll

2013-01-13 19:20 . 2013-02-27 11:11 194560 ----a-w- c:\windows\system32\d3d10_1.dll

2013-01-13 19:20 . 2013-02-27 11:11 1238528 ----a-w- c:\windows\system32\d3d10.dll

2013-01-13 19:15 . 2013-02-27 11:11 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll

2013-01-13 19:10 . 2013-02-27 11:11 3928064 ----a-w- c:\windows\system32\d2d1.dll

2013-01-13 19:02 . 2013-02-27 11:11 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll

2013-01-13 18:34 . 2013-02-27 11:11 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll

2013-01-13 18:32 . 2013-02-27 11:11 465920 ----a-w- c:\windows\system32\WMPhoto.dll

2013-01-13 18:09 . 2013-02-27 11:11 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll

2013-01-13 17:26 . 2013-02-27 11:11 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll

2013-01-13 17:05 . 2013-02-27 11:11 1682432 ----a-w- c:\windows\system32\XpsPrint.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-03-13 4394032]

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]

"EasyTuneVI"="c:\program files (x86)\GIGABYTE\ET6\ETCall.exe" [2007-07-26 20480]

.

c:\users\Don Jordan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-3-12 29106336]

OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

HD Writer.lnk - c:\program files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe [2013-1-21 292736]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe"

.

R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2013-02-27 4937264]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [x]

R3 GVTDrv64;GVTDrv64;c:\windows\GVTDrv64.sys [2013-04-08 30528]

R3 massfilter;LTE Device Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2011-07-09 9216]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 swg3kser00;Sierra Wireless QMI USB Device for Legacy Serial Communication;c:\windows\system32\DRIVERS\swg3kser00.sys [2011-07-09 258432]

R3 swiwdmbx;Sierra Wireless USB Bus Service;c:\windows\system32\DRIVERS\swiwdmbx64.sys [2011-07-09 109312]

R3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\DRIVERS\swnc8ua3.sys [2011-07-09 249344]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-01-19 1255736]

S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2013-02-07 71480]

S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2013-02-07 311096]

S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2013-02-07 116536]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2013-02-07 45880]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2011-10-04 55952]

S1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6a.sys [2012-09-03 50296]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2013-02-26 246072]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2013-02-07 206136]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2013-02-13 239416]

S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2013-02-20 39768]

S2 avgfws;AVG Firewall;c:\program files (x86)\AVG\AVG2013\avgfws.exe [2013-02-18 1418184]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-02-18 282624]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-05 2655768]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-12-24 412264]

.

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-08 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-01-18 11:20]

.

2013-04-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3328541996-7701066-4261864824-1000Core.job

- c:\users\Don Jordan\AppData\Local\Google\Update\GoogleUpdate.exe [2013-01-18 08:10]

.

2013-04-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3328541996-7701066-4261864824-1000UA.job

- c:\users\Don Jordan\AppData\Local\Google\Update\GoogleUpdate.exe [2013-01-18 08:10]

.

2013-01-26 c:\windows\Tasks\ROC_REG_JAN_DELETE.job

- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-25 21:16]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-01-04 11772520]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-12-13 172144]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-12-13 399984]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-12-13 441968]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.melbpc.org.au/isp/

mLocal Page = c:\windows\SysWOW64\blank.htm

uSearchAssistant = hxxp://www.bing.com/search?q={searchTerms}

TCP: DhcpNameServer = 192.168.2.1

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{3bbd3c14-4c16-4989-8366-95bc9179779d} - (no file)

HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start

WebBrowser-{3BBD3C14-4C16-4989-8366-95BC9179779D} - (no file)

AddRemove-FLV_Runner Toolbar - c:\program files (x86)\FLV_Runner\uninstall.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-3328541996-7701066-4261864824-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-3328541996-7701066-4261864824-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-09 09:10:16

ComboFix-quarantined-files.txt 2013-04-08 23:10

.

Pre-Run: 24,719,048,704 bytes free

Post-Run: 24,928,018,432 bytes free

.

- - End Of File - - 6734AABDCCCB29415044BAC13A77EF1C

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Share on other sites

  • Staff

Hello donjor

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

CFScriptB-4.gif

This will let ComboFix run again.

Restart if you have to.

Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  1. report from Combofix
  2. let me know of any problems you may have had
  3. How is the computer doing now after running the script?

Gringo

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Share on other sites

No problems encountered. Computer seems to running well. Thank you.

Report from 2nd Combofix run:

ComboFix 13-04-08.04 - Don Jordan 09-Apr-13 15:25:19.2.4 - x64

Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4013.2752 [GMT 10:00]

Running from: c:\users\Don Jordan\Downloads\ComboFix.exe

Command switches used :: c:\users\Don Jordan\Desktop\CFScript.txt

AV: AVG Internet Security 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}

FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}

SP: AVG Internet Security 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

.

.

((((((((((((((((((((((((( Files Created from 2013-03-09 to 2013-04-09 )))))))))))))))))))))))))))))))

.

.

2013-04-09 05:27 . 2013-04-09 05:27 -------- d-----w- c:\users\Default\AppData\Local\temp

2013-03-31 01:02 . 2013-03-31 01:02 -------- d-----w- c:\windows\SysWow64\searchplugins

2013-03-31 01:02 . 2013-03-31 01:02 -------- d-----w- c:\windows\SysWow64\Extensions

2013-03-28 05:31 . 2012-12-19 04:53 19632 ----a-w- c:\windows\system32\roboot64.exe

2013-03-28 01:59 . 2012-08-23 15:09 3072 ----a-w- c:\windows\system32\drivers\en-US\tsusbflt.sys.mui

2013-03-28 01:56 . 2012-08-24 18:13 154480 ----a-w- c:\windows\system32\drivers\ksecpkg.sys

2013-03-28 01:56 . 2012-08-24 18:09 458712 ----a-w- c:\windows\system32\drivers\cng.sys

2013-03-28 01:56 . 2012-08-24 18:05 340992 ----a-w- c:\windows\system32\schannel.dll

2013-03-28 01:56 . 2012-08-24 18:03 1448448 ----a-w- c:\windows\system32\lsasrv.dll

2013-03-28 01:56 . 2012-08-24 16:57 247808 ----a-w- c:\windows\SysWow64\schannel.dll

2013-03-28 01:56 . 2012-08-24 16:57 22016 ----a-w- c:\windows\SysWow64\secur32.dll

2013-03-28 01:56 . 2012-08-24 16:53 96768 ----a-w- c:\windows\SysWow64\sspicli.dll

2013-03-28 01:56 . 2012-05-04 11:00 366592 ----a-w- c:\windows\system32\qdvd.dll

2013-03-28 01:56 . 2012-05-04 09:59 514560 ----a-w- c:\windows\SysWow64\qdvd.dll

2013-03-28 01:48 . 2013-03-28 01:48 -------- d-----w- c:\windows\en

2013-03-25 23:55 . 2013-02-12 04:12 19968 ----a-w- c:\windows\system32\drivers\usb8023.sys

2013-03-20 06:05 . 2013-03-20 06:05 -------- d-----w- c:\users\Don Jordan\AppData\Roaming\AVG

2013-03-20 06:03 . 2013-03-20 06:05 -------- d-----w- c:\programdata\AVG

2013-03-20 06:03 . 2013-03-20 06:03 -------- d-sh--w- c:\programdata\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}

2013-03-16 01:19 . 2013-03-16 01:19 -------- d-----w- c:\program files (x86)\Cindex 2.0

2013-03-16 01:19 . 2008-01-30 06:36 90112 ----a-w- c:\windows\unvise32.exe

2013-03-13 10:30 . 2013-04-08 10:13 -------- d-----w- c:\users\Don Jordan\AppData\Roaming\IrfanView

2013-03-13 10:30 . 2013-03-13 10:30 -------- d-----w- c:\program files (x86)\IrfanView

2013-03-13 10:19 . 2013-03-13 10:19 -------- d-----w- c:\windows\ulead.dat

.

.

.

(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

.

2013-04-09 04:13 . 2013-01-18 06:51 30528 ----a-w- c:\windows\GVTDrv64.sys

2013-04-09 04:13 . 2013-01-18 06:56 25640 ----a-w- c:\windows\gdrv.sys

2013-03-13 13:38 . 2013-01-22 08:54 72013344 ----a-w- c:\windows\system32\MRT.exe

2013-02-27 01:34 . 2013-02-27 01:34 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll

2013-02-27 01:34 . 2013-01-18 11:34 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll

2013-02-27 01:34 . 2013-01-18 11:34 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll

2013-02-26 12:40 . 2013-02-26 12:40 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys

2013-02-20 08:12 . 2013-01-26 07:02 39768 ----a-w- c:\windows\system32\drivers\avgtpx64.sys

2013-02-13 16:52 . 2013-02-13 16:52 239416 ----a-w- c:\windows\system32\drivers\avgtdia.sys

2013-02-12 05:45 . 2013-03-13 07:36 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll

2013-02-12 05:45 . 2013-03-13 07:37 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll

2013-02-12 05:45 . 2013-03-13 07:36 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll

2013-02-12 05:45 . 2013-03-13 07:36 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll

2013-02-12 04:48 . 2013-03-13 07:37 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll

2013-02-12 04:48 . 2013-03-13 07:37 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll

2013-02-07 17:37 . 2013-02-07 17:37 116536 ----a-w- c:\windows\system32\drivers\avgmfx64.sys

2013-02-07 17:37 . 2013-02-07 17:37 311096 ----a-w- c:\windows\system32\drivers\avgloga.sys

2013-02-07 17:37 . 2013-02-07 17:37 71480 ----a-w- c:\windows\system32\drivers\avgidsha.sys

2013-02-07 17:37 . 2013-02-07 17:37 206136 ----a-w- c:\windows\system32\drivers\avgldx64.sys

2013-02-07 17:37 . 2013-02-07 17:37 45880 ----a-w- c:\windows\system32\drivers\avgrkx64.sys

2013-01-22 08:53 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll

2013-01-22 08:53 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll

2013-01-19 13:01 . 2013-01-19 12:59 40448 ----a-w- c:\windows\SysWow64\pdf995mon64.dll

2013-01-18 11:42 . 2013-01-18 11:42 960416 ----a-w- c:\windows\system32\deployJava1.dll

2013-01-18 11:42 . 2013-01-18 11:42 308640 ----a-w- c:\windows\system32\javaws.exe

2013-01-18 11:42 . 2013-01-18 11:42 1081760 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-01-18 11:42 . 2013-01-18 11:42 188832 ----a-w- c:\windows\system32\javaw.exe

2013-01-18 11:42 . 2013-01-18 11:42 188832 ----a-w- c:\windows\system32\java.exe

2013-01-18 11:42 . 2013-01-18 11:42 108448 ----a-w- c:\windows\system32\WindowsAccessBridge-64.dll

2013-01-18 11:20 . 2013-01-18 11:18 74248 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl

2013-01-18 11:20 . 2013-01-18 11:18 697864 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe

2013-01-14 15:45 . 2013-01-18 08:45 9161176 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{560D4326-008C-40C0-8DCD-23344A706D9F}\mpengine.dll

2013-01-13 21:17 . 2013-02-27 11:11 9728 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 21:17 . 2013-02-27 11:11 2560 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 21:16 . 2013-02-27 11:11 10752 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 21:12 . 2013-02-27 11:11 3584 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 4096 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 21:11 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:35 . 2013-02-27 11:11 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll

2013-01-13 20:35 . 2013-02-27 11:11 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll

2013-01-13 20:35 . 2013-02-27 11:11 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll

2013-01-13 20:32 . 2013-02-27 11:11 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll

2013-01-13 20:31 . 2013-02-27 11:11 1247744 ----a-w- c:\windows\SysWow64\DWrite.dll

2013-01-13 20:22 . 2013-02-27 11:11 1988096 ----a-w- c:\windows\SysWow64\d3d10warp.dll

2013-01-13 20:20 . 2013-02-27 11:11 293376 ----a-w- c:\windows\SysWow64\dxgi.dll

2013-01-13 20:09 . 2013-02-27 11:11 249856 ----a-w- c:\windows\SysWow64\d3d10_1core.dll

2013-01-13 20:08 . 2013-02-27 11:11 220160 ----a-w- c:\windows\SysWow64\d3d10core.dll

2013-01-13 20:08 . 2013-02-27 11:11 1504768 ----a-w- c:\windows\SysWow64\d3d11.dll

2013-01-13 19:59 . 2013-02-27 11:11 1643520 ----a-w- c:\windows\system32\DWrite.dll

2013-01-13 19:58 . 2013-02-27 11:11 1175552 ----a-w- c:\windows\system32\FntCache.dll

2013-01-13 19:54 . 2013-02-27 11:11 604160 ----a-w- c:\windows\SysWow64\d3d10level9.dll

2013-01-13 19:53 . 2013-02-27 11:11 207872 ----a-w- c:\windows\SysWow64\WindowsCodecsExt.dll

2013-01-13 19:53 . 2013-02-27 11:11 187392 ----a-w- c:\windows\SysWow64\UIAnimation.dll

2013-01-13 19:51 . 2013-02-27 11:11 2565120 ----a-w- c:\windows\system32\d3d10warp.dll

2013-01-13 19:49 . 2013-02-27 11:11 363008 ----a-w- c:\windows\system32\dxgi.dll

2013-01-13 19:48 . 2013-02-27 11:11 161792 ----a-w- c:\windows\SysWow64\d3d10_1.dll

2013-01-13 19:46 . 2013-02-27 11:11 1080832 ----a-w- c:\windows\SysWow64\d3d10.dll

2013-01-13 19:43 . 2013-02-27 11:11 1230336 ----a-w- c:\windows\SysWow64\WindowsCodecs.dll

2013-01-13 19:38 . 2013-02-27 11:11 333312 ----a-w- c:\windows\system32\d3d10_1core.dll

2013-01-13 19:38 . 2013-02-27 11:11 1887232 ----a-w- c:\windows\system32\d3d11.dll

2013-01-13 19:38 . 2013-02-27 11:11 296960 ----a-w- c:\windows\system32\d3d10core.dll

2013-01-13 19:37 . 2013-02-27 11:11 3419136 ----a-w- c:\windows\SysWow64\d2d1.dll

2013-01-13 19:25 . 2013-02-27 11:11 245248 ----a-w- c:\windows\system32\WindowsCodecsExt.dll

2013-01-13 19:24 . 2013-02-27 11:11 648192 ----a-w- c:\windows\system32\d3d10level9.dll

2013-01-13 19:24 . 2013-02-27 11:11 221184 ----a-w- c:\windows\system32\UIAnimation.dll

2013-01-13 19:20 . 2013-02-27 11:11 194560 ----a-w- c:\windows\system32\d3d10_1.dll

2013-01-13 19:20 . 2013-02-27 11:11 1238528 ----a-w- c:\windows\system32\d3d10.dll

2013-01-13 19:15 . 2013-02-27 11:11 1424384 ----a-w- c:\windows\system32\WindowsCodecs.dll

2013-01-13 19:10 . 2013-02-27 11:11 3928064 ----a-w- c:\windows\system32\d2d1.dll

2013-01-13 19:02 . 2013-02-27 11:11 417792 ----a-w- c:\windows\SysWow64\WMPhoto.dll

2013-01-13 18:34 . 2013-02-27 11:11 364544 ----a-w- c:\windows\SysWow64\XpsGdiConverter.dll

2013-01-13 18:32 . 2013-02-27 11:11 465920 ----a-w- c:\windows\system32\WMPhoto.dll

2013-01-13 18:09 . 2013-02-27 11:11 522752 ----a-w- c:\windows\system32\XpsGdiConverter.dll

2013-01-13 17:26 . 2013-02-27 11:11 1158144 ----a-w- c:\windows\SysWow64\XpsPrint.dll

2013-01-13 17:05 . 2013-02-27 11:11 1682432 ----a-w- c:\windows\system32\XpsPrint.dll

.

.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))

.

.

*Note* empty entries & legit default entries are not shown

REGEDIT4

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 129272 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]

"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-03-13 4394032]

.

c:\users\Don Jordan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\

Dropbox.lnk - c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe [2013-3-12 29106336]

OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]

.

c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\

HD Writer.lnk - c:\program files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe [2013-1-21 292736]

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]

"ConsentPromptBehaviorAdmin"= 5 (0x5)

"ConsentPromptBehaviorUser"= 3 (0x3)

"EnableUIADesktopToggle"= 0 (0x0)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]

"LoadAppInit_DLLs"=1 (0x1)

.

[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-]

"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe"

.

R2 avgfws;AVG Firewall;c:\program files (x86)\AVG\AVG2013\avgfws.exe [2013-02-18 1418184]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2013-02-27 4937264]

R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]

R2 vToolbarUpdater14.2.0;vToolbarUpdater14.2.0;c:\program files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe [x]

R3 GVTDrv64;GVTDrv64;c:\windows\GVTDrv64.sys [2013-04-09 30528]

R3 massfilter;LTE Device Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2011-07-09 9216]

R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]

R3 swg3kser00;Sierra Wireless QMI USB Device for Legacy Serial Communication;c:\windows\system32\DRIVERS\swg3kser00.sys [2011-07-09 258432]

R3 swiwdmbx;Sierra Wireless USB Bus Service;c:\windows\system32\DRIVERS\swiwdmbx64.sys [2011-07-09 109312]

R3 SWNC8UA3;Sierra Wireless MUX NDIS Driver (UMTSA3);c:\windows\system32\DRIVERS\swnc8ua3.sys [2011-07-09 249344]

R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]

R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-01-19 1255736]

S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2013-02-07 71480]

S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2013-02-07 311096]

S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2013-02-07 116536]

S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2013-02-07 45880]

S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2011-10-04 55952]

S1 Avgfwfd;AVG network filter service;c:\windows\system32\DRIVERS\avgfwd6a.sys [2012-09-03 50296]

S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2013-02-26 246072]

S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2013-02-07 206136]

S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2013-02-13 239416]

S1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx64.sys [2013-02-20 39768]

S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-02-18 282624]

S2 MBAMScheduler;MBAMScheduler;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2012-12-14 398184]

S2 MBAMService;MBAMService;c:\program files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-12-14 682344]

S2 UNS;Intel® Management and Security Application User Notification Service;c:\program files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2010-10-05 2655768]

S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-12-14 24176]

S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-12-24 412264]

.

.

--- Other Services/Drivers In Memory ---

.

*NewlyCreated* - WS2IFSL

.

Contents of the 'Scheduled Tasks' folder

.

2013-04-09 c:\windows\Tasks\Adobe Flash Player Updater.job

- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-01-18 11:20]

.

2013-04-08 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3328541996-7701066-4261864824-1000Core.job

- c:\users\Don Jordan\AppData\Local\Google\Update\GoogleUpdate.exe [2013-01-18 08:10]

.

2013-04-09 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-3328541996-7701066-4261864824-1000UA.job

- c:\users\Don Jordan\AppData\Local\Google\Update\GoogleUpdate.exe [2013-01-18 08:10]

.

2013-01-26 c:\windows\Tasks\ROC_REG_JAN_DELETE.job

- c:\programdata\AVG January 2013 Campaign\ROC.exe [2013-01-25 21:16]

.

.

--------- X64 Entries -----------

.

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]

@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]

@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]

@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt4]

@="{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}"

[HKEY_CLASSES_ROOT\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}]

2012-11-13 23:32 162552 ----a-w- c:\users\Don Jordan\AppData\Roaming\Dropbox\bin\DropboxExt64.17.dll

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]

"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-01-04 11772520]

"IgfxTray"="c:\windows\system32\igfxtray.exe" [2012-12-13 172144]

"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2012-12-13 399984]

"Persistence"="c:\windows\system32\igfxpers.exe" [2012-12-13 441968]

.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService

FontCache

.

------- Supplementary Scan -------

.

uLocal Page = c:\windows\system32\blank.htm

uStart Page = hxxp://www.melbpc.org.au/isp/

mLocal Page = c:\windows\SysWOW64\blank.htm

uSearchAssistant = hxxp://www.bing.com/search?q={searchTerms}

TCP: DhcpNameServer = 192.168.2.1

.

- - - - ORPHANS REMOVED - - - -

.

BHO-{3bbd3c14-4c16-4989-8366-95bc9179779d} - (no file)

AddRemove-FLV_Runner Toolbar - c:\program files (x86)\FLV_Runner\uninstall.exe

.

.

.

--------------------- LOCKED REGISTRY KEYS ---------------------

.

[HKEY_USERS\S-1-5-21-3328541996-7701066-4261864824-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.Email.1"

.

[HKEY_USERS\S-1-5-21-3328541996-7701066-4261864824-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]

@Denied: (2) (LocalSystem)

"Progid"="WindowsLiveMail.VCard.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="FlashBroker"

"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]

"Enabled"=dword:00000001

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Shockwave Flash Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]

@="0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]

@="ShockwaveFlash.ShockwaveFlash.11"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="ShockwaveFlash.ShockwaveFlash"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]

@Denied: (A 2) (Everyone)

@="Macromedia Flash Factory Object"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx"

"ThreadingModel"="Apartment"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]

@="FlashFactory.FlashFactory.1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]

@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_5_502_146.ocx, 1"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]

@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]

@="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]

@="FlashFactory.FlashFactory"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]

@Denied: (A 2) (Everyone)

@="IFlashBroker5"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]

@="{00020424-0000-0000-C000-000000000046}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]

@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

"Version"="1.0"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Common\Smart Tag\Actions\{B7EFF951-E52F-45CC-9EF7-57124F2177CC}]

@Denied: (A) (Everyone)

"Solution"="{15727DE6-F92D-4E46-ACB4-0E2C58B31A18}"

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3]

@Denied: (A) (Everyone)

.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Schema Library\ActionsPane3\0]

"Key"="ActionsPane3"

"Location"="c:\\Program Files (x86)\\Common Files\\Microsoft Shared\\VSTO\\ActionsPane3.xsd"

.

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]

@Denied: (Full) (Everyone)

.

Completion time: 2013-04-09 15:28:26

ComboFix-quarantined-files.txt 2013-04-09 05:28

ComboFix2.txt 2013-04-08 23:10

.

Pre-Run: 24,464,945,152 bytes free

Post-Run: 24,179,105,792 bytes free

.

- - End Of File - - A76025F76445788A94C88034F310B52E

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  • Staff

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

  • Programs to remove

    • BrowserProtect
      Java 7 Update 11 (64-bit)
      Java 7 Update 15

Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.

.

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.
    Download CCleaner from here http://www.ccleaner.com/
    • Run the installer to install the application.
    • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
    • Run CCleaner. default settings are fine
    • Click Run Cleaner.
    • Close CCleaner.

: Malwarebytes' Anti-Malware :

I see that you have MBAM installed - That is great!! and at this time I would like you to update it and run me a quick scan

  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidentally close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.

Click OK to either and let MBAM proceed with the disinfection process.

If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.

Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic

"information and logs"

  • In your next post I need the following
  1. Log From MBAM
  2. report from Hijackthis
  3. let me know of any problems you may have had
  4. How is the computer doing now?

Gringo

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Hi. I'm a bit confused about the HijackThis program. I've added the log below, but it's also given me a table of results of the scan (the same list as in the log) but with a checkbox beside each item and an invitation to 'Scan', 'Fix checked' or 'Analyze This'. Should I check each of the boxes and click Analyze This and send you the reports? I'm running Win 7, and there is no instruction to "Run as Admin", so I just ran the program. Afterwards, a box came up reading: "For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HijackThis may not be able to fix this. If that happens, you need to edit the file yourself. To do this, click Start, Run and type: notepad C:\Windows\System32\drivers\etc\hosts and press Enter. Find the line(s) HijackThis reports and delete them. Save the file as 'hosts.' (with quotes), and reboot." Should I do this?

MBAM log:

Malwarebytes Anti-Malware 1.70.0.1100

www.malwarebytes.org

Database version: v2013.04.09.03

Windows 7 Service Pack 1 x64 NTFS

Internet Explorer 10.0.9200.16521

Don Jordan :: DONJORDAN-PC [administrator]

09-Apr-13 4:16:12 PM

mbam-log-2013-04-09 (16-16-12).txt

Scan type: Quick scan

Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM

Scan options disabled: P2P

Objects scanned: 215134

Time elapsed: 1 minute(s),

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

HijackThis log:Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 4:38:22 PM, on 09-Apr-13

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v10.0 (10.00.9200.16521)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe

C:\Program Files (x86)\Common Files\Panasonic\HD Writer AutoStart\HDWriterAutoStart.exe

C:\Program Files (x86)\AVG\AVG2013\avgui.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe

C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin

C:\Program Files (x86)\Windows Live\Mail\wlmail.exe

C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\AppData\Local\Google\Chrome\Application\chrome.exe

C:\Users\Don Jordan\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.melbpc.org.au/isp/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.bing.com/search?q={searchTerms}

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bing.com/search?q={searchTerms}

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: FLV Runner - {3bbd3c14-4c16-4989-8366-95bc9179779d} - (no file)

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLL

O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY

O4 - Startup: Dropbox.lnk = C:\Users\Don Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe

O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe

O4 - Global Startup: HD Writer.lnk = ?

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll

O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: AVG Firewall (avgfws) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgfws.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe

O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe

O23 - Service: Intel® Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe

O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Intel® Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Intel® Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: vToolbarUpdater14.2.0 - Unknown owner - C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\14.2.0\ToolbarUpdater.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 8029 bytes

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  • Staff

Greetings

The third line in the instructions said to right click and run as admin

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional

These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - Startup: Dropbox.lnk = C:\Users\Don Jordan\AppData\Roaming\Dropbox\bin\Dropbox.exe
      O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
      O4 - Global Startup: HD Writer.lnk = ?

[*] Close all open windows and browsers/email, etc...

[*] Click on the "Fix Checked" button

[*] When completed, close the application.

  • NOTE**You can research each of those lines
>here< and see if you want to keep them or not
just copy the name between the brackets and paste into the search space
O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start

    [*]When asked, allow the add/on to be installed

    • Click Start

    [*]Make sure that the option Remove found threats is unticked

    [*]Click on Advanced Settings, ensure the options

    • Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.

    [*]Click Scan

    [*]wait for the virus definitions to be downloaded

    [*]Wait for the scan to finish

When the scan is complete

  • If no threats were found
    • put a checkmark in "Uninstall application on close"
    • close program
    • report to me that nothing was found

  • If threats were found
    • click on "list of threats found"
    • click on "export to text file" and save it as ESET SCAN and save to the desktop
    • Click on back
    • put a checkmark in "Uninstall application on close"
    • click on finish
    • close program
    • copy and paste the report here

Gringo

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Eset Scan Report:

C:\Users\Don Jordan\Downloads\SoftonicDownloader_for_videopad-video-editor.exe a variant of Win32/SoftonicDownloader.E application

Sorry about the 'right click and run as administrator' mistake, but when I right-clicked I didn't get that instruction. I now see how to get it.

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  • Staff

Hello donjor

There are some minor things in your online scan that should be removed.

delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Users\Don Jordan\Downloads\SoftonicDownloader_for_videopad-video-editor.exe"
    del %0


  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: batfileicon.gif<--XPvista_bat_icon.png<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

  • Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
    They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.
    The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
    • The application window will appear
    • Click the Re-enable button to re-enable your CD Emulation drivers
    • Click Yes to continue
    • A 'Finished!' message will appear
    • Click OK
    • DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • CF-Uninstall.png

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java

  • During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.
    If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.
    Link to download latest version. -
install Java
How to disable java in your web browsers - Disable Java

:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls
CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner
Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:

It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article

Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.

The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety
Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Gringo

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Thank you very much for your help and advice. I have two questions.

1. DeFogger did not ask me to reboot the machine. I did everything else on the list. Are my Emulation Drivers re-enabled?

2. For Combofix, when I pushed "Windows key" + "R", I did not get a ComboFix /Uninstall box, only the Run box, so I had nothing to paste the uninstall website address into. How do I get ComboFix to uninstall?

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Glad we could help. :)

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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