Win 7 won't boot after running Windows Defender Offline

[Larusso]

Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.
• Close the ESET online scan, and let me know how things are now.

Please note any open issues

[jmbaltz]

C:\Program Files (x86)\AlienRespawn\hstart.exe a variant of Win32/HiddenStart.A application

C:\Program Files (x86)\AlienRespawn\Components\DSUpdate\hstart.exe a variant of Win32/HiddenStart.A application

[jmbaltz]

I think the AlienRespawn stuff is for recovery.

[Larusso]

Please note any open issues

Any open issues ?

[jmbaltz]

I do not think there are anymore open issues that I can see. Thank you very much for your support. Paypal donation will be made.

[Larusso]

Glad to hear this and thank you very much.

Please press the + R Key and Copy/Paste the following single-line command into the Run box and click OK

combofix /uninstall

This will uninstall ComboFix and delete ComboFix's quarantine folder. It will also implement some cleanup procedures, remove old System Restore Points which contain previous infections, and create a fresh, clean System Restore Point.

Please re-enable your antivirus program and any other antispyware programs disabled earlier if you haven't already.

Please download delfix to your Desktop.

• Close all running programms.
• Doubleclick on the delfix.exe
• Make sure that all options are checked.
  
• Click Start.

This tool will delete most of the tools we have used for the cleanup procedure. If something remaints, simply delete it.

Now that you appear to be free from malware lets help you stay that way!

It is vital that you keep your system up to date

• Please enable Automatic Updates to keep your system up to date.
  
• Windows Updates
  
  • Win XP: Start --> Control Panel and double- click on Automatic Updates.
    
  • Vista / 7: Start --> Control Panel --> System and Security --> Windows Updates

  [*] Software Updates

  Your installed Software also can have vulnerabilities that malware can use to infect your system.

  To keep your installed Software up to date I recommend File Hippo.

Anti Virus Software

• Make sure to have one Anti Virus programme installed and update it on a regular basis. It is useless with out of date definitions.

Additional Protection

• Malwarebytes Anti Malware
  The freeware Version is an on demand scanner which will check your system for malware. Update it once a week and run a Quick Scan. You can also buy a licence which offers more features.
  
• WinPatrol
  WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.

Safer Browsing

• Web of Trust ( WOT )
  This software helps you to stay away from sites that have malicious purposes.
  
• SpywareBlaster
  This software helps prevent the installation of ActiveX-based spyware
  
• MVPS Hosts file
  This Hosts File will restrict known ad sites from serving you unsolicited advertisements.

Use an alternate browser

Other browsers tend to be more secure than IE as they do not make use of active x objects. Active x objects can be used by spyware as an infection point on your computer.

• Opera
  
• Firefox

Note: If you use Firefox you may want to have a look on this Add Ons.

• AdblockPlus ( Blocks advertisments )
  
• NoScript ( Blocks Java, Flash and JavaScript )

Computer Maintenance

Clean out your temp files on a regular basis -I recommend TFC ( Temp File Cleaner ).

Thinking while surfing

There is no software which will protect your system from yourself.

I have included some security related articles that I advise you read through in your own time. These articles will give you tips and advice on preventing infection, and how to stay safe whilst browsing the internet.

• Staying Safe on the Internet ( by Glaswegian )
  
• Making Internet Explorer Safer.
  
• Think Prevention!

If you have any questions kindly ask.

Please respond to this thread one more time so we can mark this thread as resolved.

[jmbaltz]

Tools downloaded and being installed. This issue is resloved. Once again, thank you.

[Maurice Naggar]

Glad we could help.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!