Trojan DNS Changer detected, malwarebytes won't remove it

[MrCharlie]

Go back to this post and see if those values are still listed there:

http://forums.malwarebytes.org/index.php?showtopic=123988&view=findpost&p=658741

MrC

[XhmX]

Everything's set to "(...) automatically".

[MrCharlie]

OK, but do these numbers appear 217.23.12.222 in the Preferred DNS server and Alternate DNS server boxes??

MrC

[XhmX]

No, the boxes are empty, as in the picture you have posted.

[MrCharlie]

OK, do you still have Skype on the system??

MrC

[XhmX]

Yes, I use it often.

[MrCharlie]

OK, are you behind a router??

MrC

[XhmX]

Yes, I do have a router (all my devices connect to the internet wirelessly).

[MrCharlie]

The settings is probably being restored everytime you reboot the computer by one of the programs on the system.

I'm not sure why MB flags it, there's nothing malicious about the address.

Please do this>>>>>>>>>>

Please download SystemLook from the link below and save it to your Desktop.

http://jpshortstuff....temLook_x64.exe

• Double-click SystemLook.exe to run it.
  
• Copy the content of the following codebox into the main textfield:
  

  
  :Regfind
  217.23.12.222
  

  
  

• Click the Look button to start the scan.
  
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
  

Note: The log can also be found on your Desktop entitled SystemLook.txt

MrC

[XhmX]

Here's the log, it's a relief to know it's not a malicious case, but I really don't know why something keeps connecting to that address (and what program is responsible for this).

SystemLook.txt

[MrCharlie]

OK, hang on while I ask the people behind Malwarebytes why this is being flagged.

I'll let you know asap. MrC

[XhmX]

Thank you.

[MrCharlie]

Please Update and run a Quick Scan with Malwarebytes Anti-Malware, post the report.

Make sure that everything is checked, and click Remove Selected.

MrC

[XhmX]

Ha! That's weird, was it a false positive? No malicious entries have been found.

mbam-log-2013-03-20 (14-20-20).txt

[MrCharlie]

Yes it was!

Lets check your computers security before you go and we have a little cleanup to do also:

Download Security Check by screen317 from HERE or HERE.

• Save it to your Desktop.
  
• Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  
• A Notepad document should open automatically called checkup.txt.
  
• Please Post the contents of that document.
  
• Do Not Attach It!!!
  

MrC

[XhmX]

I feel so relieved right now. Here are the contents of the file:

Results of screen317's Security Check version 0.99.61

Windows 7 Service Pack 1 x64 (UAC is disabled!)

Internet Explorer 9

``````````````Antivirus/Firewall Check:``````````````

avast! Antivirus

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Spybot - Search & Destroy

Malwarebytes Anti-Malware version 1.70.0.1100

JavaFX 2.1.0

Java 7 Update 4

Java version out of Date!

Adobe Flash Player 11.6.602.180

Mozilla Firefox (19.0.2)

````````Process Check: objlist.exe by Laurent````````

AVAST Software Avast AvastSvc.exe

AVAST Software Avast AvastUI.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C:

````````````````````End of Log``````````````````````

[MrCharlie]

JavaFX 2.1.0 <---uninstall this

Java™ 7 Update 4 <---please update, should be Update 17

Java version out of Date! <--------Go to control panel > Java > Update Tab > Update Now

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

If there's no update tab in Java, uninstall it and Download and install the latest version from Here

Uncheck the box to install the Ask toolbar!!! and any other free "stuff".

-----------------

You have out dated programs on the system which are vulnerable to malware.

Please update or uninstall them

Info on doing that can be found in my Preventive Maintenance

~~~~~~~~~~~~~~~~~~~~~

A little clean up to do....

Please Uninstall ComboFix: (if you used it)

Press the Windows logo key + R to bring up the "run box"

Copy and paste next command in the field:

ComboFix /uninstall

Make sure there's a space between Combofix and /

Then hit enter.

This will uninstall Combofix, delete its related folders and files, hide file extensions, hide the system/hidden files and clears System Restore cache and create new Restore point

(If that doesn't work.....you can simply rename ComboFix.exe to Uninstall.exe and double click it to complete the uninstall)

---------------------------------

Please download OTL from one of the links below: (you may already have OTL on the system)

http://oldtimer.geekstogo.com/OTL.exe

http://oldtimer.geekstogo.com/OTL.com

http://www.itxassoci...T-Tools/OTL.exe

Save it to your desktop.

Run OTL and hit the CleanUp button. (This will cleanup the tools and logs used including itself)

Any other programs or logs you can manually delete.

IE: RogueKiller.exe, RKreport.txt, RK_Quarantine folder, C:\FRST, MBAR, etc....AdwCleaner > just run the program and click uninstall.

-------------------------------

Any questions...please post back.

If you think I've helped you, please leave a comment > click on my avatar picture > click Profile Feed.

Take a look at My Preventive Maintenance to avoid being infected again.

Good Luck and Thanks for using the forum, MrC

[XhmX]

I've just updated Java, uninstalled Java FX and removed all the programs. I'll have a look at other things and try to keep them up to date.

Thank you, thank you so much for your help!

[LDTate]

Glad we could help.

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